WHEN I CLICK ON MY HP SMART WEB PRINT BUTTON THE SMART PRINT DOES NOT COME UP

ON MY HP PAVILION DV2000 I CAN NOT BRING UP THE HP SMART WEB PRINT PROGRAM WHEN I CLICK ON THE SMART PRINT ICON ON MY TOOLBAR NOTHING HAPPENS

 Even though this is an older post I wanted to check in since I came across it. Are you using internet explorer? Is it versions 6-9? If so, I have found that uninstalling it and reinstalling both the Bing bar and HP smart print will correct the problem. I am currently running IE 9 my self. 
Here  is a link to use to do the reinstall.
I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?

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