When I click on the firefox icon, "about home" or "about blank" appears in the address bar.

about blank or about home is appearing in my address bar. How can I get it to read mozilla?

Yes, it's normal behavior, but there is any add-on or any possibility that address bar would be empty when you click on home page button?
It would be more comfortable if you didn't have to clear address bar.
Thanks for help.

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I suddenly started getting redirected when I click on my Firefox icon. Page says "Paypal and Firefox Simple promotion!" Paypal says it isn't theirs. I can't seem to get past this. I am afraid this a Trojan redirect or keystroke copier.

I'm not sure how or when it happened but whenever I click on any Firefox icon on my desktop, I get redirected to what appears to be a Mozilla Firefox page but there is a window on the screen that says "Paypal and Firefox Simple promotion!, Did you know that Mozilla Firefox is the most safe browser? Paypal trusts Firefox! Login to your paypal account using Firefox today and get 25$ promotion on your balance by next month!
* This promotion valid only for VERIFIED account holders
* You can register a new paypal account and get verified now.
* Always proceed to Paypal by securely typing www.paypal.com in your browser.
then a button to click that says "contnue with xxx.xxxxxx.com"
this is where the button is for the url I was originally trying to get too.

Do a malware check with some malware scanning programs. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

After right-clicking the Firefox Icon, a window pops up with one of the titles being "Frequent." Web sites are always being added to this section that I do NOT want. Is there a way to control the number of listings under "Frequent?"

After right clicking the Firefox Icon, a window pops up above the icon with three sections in it. Two are titled, they are "Frequent" and "Tasks."
The "Frequent" section each time I see it, has added previous sites that I have visited. This list then has lots of duplicates in it. I do not need that, and would like to keep this listing a a favored few.
Is there a way to stop having superfluous web-sites added to the "Frequent" list ??
Thanks!

After right clicking the Firefox Icon, a window pops up above the icon with three sections in it. Two are titled, they are "Frequent" and "Tasks."
The "Frequent" section each time I see it, has added previous sites that I have visited. This list then has lots of duplicates in it. I do not need that, and would like to keep this listing a a favored few.
Is there a way to stop having superfluous web-sites added to the "Frequent" list ??
Thanks!

When I click on my firefox icon on my windows desktop or in my programs menu, nothing happens. Why?

Firefox had been working just fine. Then a few days ago, I noticed the Firefox desktop icon would not open into the program. I uninstalled the program and re-installed it and yesterday it was working but now again the icon, or clicking on other icons driven by firefox or clicking on firefox in the program menu does nothing. Just nothing happens. My desktop here runs on Windows 7. Safari works OK. Thank you.

Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
You can use one of these to start Firefox in Safe mode:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
*https://support.mozilla.org/kb/Safe+Mode
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls

The firefox icon shows on my desk top and in my task bar, but why does it NOT show in my list of Program files?

My Firefox icons are showing and usable from the desktop and from the task bar; however, the Mozilla Firefox does not show in my list of program files. Why doesn't it show?

Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems?esab=a&s=troubleshooting&r=3&as=s#w_5-reinstall-firefox here].
WARNING: Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be recovered unless they have been backed up to an external device!
Please report back to see if this helped you!
Thank you.

When I click on a message in my mailbox only he heading appears. The message only shows when I right lick and then click ' Open". What's going on?

When I click on a messge only the heading appears. I have to right click and then click 'Open" to see the message. What's going on?

Try Settings>General>Accessibility>Vision>Speak Selection>ON

After downloading the new version of firefox i cant open a browser window when i click on my firefox icon

i can now only up a browser through internet explorer

See:
*http://kb.mozillazine.org/Windows_error_opening_Internet_shortcut_or_local_HTML_file_-_Firefox

When I click on the firefox icon I'm lead to the goggle page, why?

when I click on the Firefox icon on my desktop I'm connected to the Google page

See [http://support.mozilla.com/en-US/kb/How+to+set+the+home+page How to set the homepage]

How can I locate my iTunes library files. When I click on my itunes icon the message appears, "The file iTunes Library.itl." cannot be found because it was created by a newer version of iTunes."

How can I locate my iTunes library files? When I click on my iTunes icon rather than my iTunes files I receive, " The file iTunes Library.itl." cannot be read because it was created by a newer version of iTunes." I have already tried to update my iTunes program.

Had same problem and solved it without having to reinstore any music or movies:
1. Delete old Library file
2. Go to the 'Previous iTunes Libraries' folder and copy one of the earlier files - note, they have a date extension, e.g. 'iTunes Library 2011-11-01'.
3. Paste this file in your iTuners folder and rename file by removing the date extension - 'iTunes Library'
You should have all your music and paylists in tact, unless it was a really old previous file.

I cannot open Firefox without being prompted to drag the Firefox icon into My Applications. It also does not let me eject the drive while Firefox is open. If anyone could help, it would be appreciated.

I use a Mac. OS X.
I click on the Firefox icon to go online.
It opens up the drive that I originally used to install the update(3.6.15). I have to select open because it is an unknown application.
Firefox opens to the homepage.
I try to eject the drive.
It says "The disk 'Firefox' cannot be ejected because 'Firefox' is using it. Quit the application and try to eject the disk again."
I do that.
The same thing happens again and again.
I try to download the update again.
Same thing.
I won't download the Firefox 4 RC because it makes my online browsing very slow.

Make sure that Firefox gets installed properly.
* [[Installing Firefox on Mac]]
* http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X

HT4236 I want to delete photos from my iPad but this help page does not help, when I click on devises a pop up for photos does not appear.

I want to delete photos from my iPad . But the help page does not help. When I click devices a photo pop up option does not appear

The instructions in HT4236 are as follows:
To delete synced photos and videos
In iTunes, select the device icon in the Devices list on the left. Click the Photos tab in the resulting window.
Choose "Sync photos from."
On a Mac, choose iPhoto or Aperture from the pop-up menu.
On a Windows PC, choose Photoshop Album or Photoshop Elements from the pop-up menu.
Choose "Selected albums" and deselect the albums or collections you want to delete.
Click Apply.
No where does it say anything about a "photo pop up option". When you click on your device icon a panel with many tabs appears. One of these tabs is "Photos". You are supposed to click on the "Photos" tab.

When i click on the Firefox icon, a message about Torbutton appears. Wen i close the messag, i get a proxy error note.

I recently downloaded the latest version (15.0.1) of Firefox for my Mac. When i click on the Firefox icon, i get a display "Important Torbutton Information". It states "Torbutton is now always enabled. Click on the Torbutton for more information". I click on OK. I then get a display that states "THE PROXY SERVER IS REFUSING CONNECTIONS". I believe that i have two problems. 1. How do i fix the Proxy Server.
(2) How do i access Torbutton?
Someone has attempted to contact me by e-mail but it is not being accepted. My email address is: [email protected]

See these articles for possible solutions:
*[[Firefox is already running but is not responding]]
*http://kb.mozillazine.org/Profile_in_use

I downloaded the newest version and there is a Circle with a slash through it over the firefox icon. When I click on it the message is the system does not support this version. How do I reinstall the previous version?

I updated firefox. When I did there was a circle with a slash (as in No!) across the firefox icon. I clicked on it to open the browser and the error message reads: the application firefox cannot be launched - 10661
How do I go to the previous version that worked just fine?

Firefox 3.6.x is the last available from Mozilla for PPC Macs. 
http://www.mozilla.com/en-US/firefox/all-older.html
For older Macs that aren't supported in Firefox 4+ versions, try TenFourFox for PowerPC's running Mac 10.4.11 & 10.5.8 . 
http://www.floodgap.com/software/tenfourfox/ 
http://tenfourfox.blogspot.com/ 
https://code.google.com/p/tenfourfox/wiki/PluginsNoLongerSupported

How is it I have 550 songs on my nano but only 269 show up in itunes...how do I get all 550songs and playlists back into itunes? Also when I click on 'computer' the nano iconn is up for about 5 secs then dissapears and I can't find it...what is going on?

How it it I have 550 songs on my nano but only 269 show up in itunes without playlists? How do I get all 550 songs and playlists back into itunes?
Also when i click on "computer" the nano icon is up for about 5s then goes away and I can't find it...what is going on?

spea105 wrote:
How it it I have 550 songs on my nano but only 269 show up in itunes without playlists? How do I get all 550 songs and playlists back into itunes?
How do you manage your iPod? Do you Sync your entire music library, or only selected playlists?

I need help: I've a macbook pro with Mavericks....when I click on the Firefox icon on the fox, it just jumps and then eventually invokes slowly. What can I do?

basically, when I boot up the mac, I click on the firefox icon...it just jumps and sometimes it executes. I probably would have to wait a bit for trying to get into the browser successfully. Anything I can do? Thanks

Hi,
This article [https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up] suggests that you
#Change your homepage
#Check to make sure your extensions are up to date
# Check to make sure that your antivirus allows Firefox
#Check to make sure that you have the preference "Do not load tabs until selected"
However, I would recommend that you close other programs and clear the cache of the profile to increase the load time. [[How to clear the Firefox cache]] A quicker way to do this if you do not have any immediate data to save is to Reset Firefox. [[Recovering important data from an old profile]]

When I click on the firefox icon, "about home" or "about blank" appears in the address bar.

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