When I click on the Firefox icon, I get the TWCCentral page. However, the page is misaligned, i.e. all the pictures switch to the left leaving a white blank sp

pictures switch to the left leaving a white blank area on the left of the page. I contacted Time Warner and they told me you are the one to correct this problem...I hope you can...please let me know when
this situation is resolved...Thank you. [email protected]

I assume this page worked normally in Firefox 22?
Firefox 23 introduced a new security feature. If this is an HTTPS page, insecure content may be blocked. Look for a shield icon on the address bar to the left of the URL. This article has more details about this feature: [[How does content that isn't secure affect my safety?]]
If it's not a secure page or there's no shield, here is a more general suggestion.
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?

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I suddenly started getting redirected when I click on my Firefox icon. Page says "Paypal and Firefox Simple promotion!" Paypal says it isn't theirs. I can't seem to get past this. I am afraid this a Trojan redirect or keystroke copier.

I'm not sure how or when it happened but whenever I click on any Firefox icon on my desktop, I get redirected to what appears to be a Mozilla Firefox page but there is a window on the screen that says "Paypal and Firefox Simple promotion!, Did you know that Mozilla Firefox is the most safe browser? Paypal trusts Firefox! Login to your paypal account using Firefox today and get 25$ promotion on your balance by next month!
* This promotion valid only for VERIFIED account holders
* You can register a new paypal account and get verified now.
* Always proceed to Paypal by securely typing www.paypal.com in your browser.
then a button to click that says "contnue with xxx.xxxxxx.com"
this is where the button is for the url I was originally trying to get too.

Do a malware check with some malware scanning programs. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

When I click on my firefox icon on my windows desktop or in my programs menu, nothing happens. Why?

Firefox had been working just fine. Then a few days ago, I noticed the Firefox desktop icon would not open into the program. I uninstalled the program and re-installed it and yesterday it was working but now again the icon, or clicking on other icons driven by firefox or clicking on firefox in the program menu does nothing. Just nothing happens. My desktop here runs on Windows 7. Safari works OK. Thank you.

Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
You can use one of these to start Firefox in Safe mode:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
*https://support.mozilla.org/kb/Safe+Mode
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls

When I click "Options", the popup gives me a blank screen for last 4 or 5 updates.

Since 4 or 5 updates ago, I have been unable to access the options on Firefox. It gives me a blank popup. It is odd seeing just a blank screen and unable to get to anything. All the other pulldown menus work. The addons option works, but I just can't get into my general options. I was desperate enough to try Seamonkey, but I really want Firefox (and yes, Seamonkey's works).

hello, this problem is usually caused by the ghostery addon - you could try to disable it...
https://getsatisfaction.com/ghostery/topics/problem-with-firefox-32-firefox-option-is-not-displayed-when-ghostery-is-active-in-firefox-32
another workaround would be to switch on the new firefox preferences interface which will place the preferences menu within a tab:
enter '''about:config''' into the firefox address bar (confirm the info message in case it shows up) & search for the preference named '''browser.preferences.inContent'''. double-click it and change its value to '''true'''.

When I click on my contact icon it gets stuck in spinning wheel mode

When I click on "contacts" icon in menu bar it opens but goes into spinning pinwheel mode and I can't access my contacts. If I don't force quite it goes on forever. How to reset or ??? without losing my contacts? Help please.

Apple Support Safari
Safari
Apple Support Lion
Lion OS X Communities
Safari 5.1 Cant open websites
MacBook Pro Apple Support
MacBook Pro
Boot in Safe Mode
Mac OS X What is Safe Boot, Safe Mode
Lion Recovery Mode
Apple Support Lion Installation and Recovery
Everything else works?
Did you install anything new? there was an update to Safari last week.
Launch Safari in safe mode to disable plugins.
You may need to look into booting your Mac with Command-R to repair your disk or even reinstall Lion.
The best place would be Lion and Safari forums, and just to let you know this is not the forum for MacBooks or MacBook Pro.
Also, make sure you are using one or more backup drives and methods, we all need them at some point.

After downloading the new version of firefox i cant open a browser window when i click on my firefox icon

i can now only up a browser through internet explorer

See:
*http://kb.mozillazine.org/Windows_error_opening_Internet_shortcut_or_local_HTML_file_-_Firefox

When I double click the Mozilla Firefox icon I get jealous start page then when I click that I can't get on the internet server not found

''dupe of https://support.mozilla.org/en-US/questions/1004378 - locking''
what do I do?

Hello,
I hope this will solve your problem.
https://support.mozilla.org/en-US/kb/server-not-found-connection-problem
Thanks.

When I enter full screen for a game or video using Firefox the whole "screen" moves to the left, leaving a white space on the right side of my monitor, but the mouse still acts like the image is where it should be, why?

I have the latest Firefix update, and I am using Windows 7 Home Premium. It's annoying, specifically for games because I have to make sure the cursor is to the right (by a certain amount) of the item I wish to click. This issue is only in Firefox, I have tried in Internet Explorer *shudder* and there is no problem, I do not have any web browsers currently installed.

Create a New Profile as a test to check if your current profile is causing the problems.
-> Basic Troubleshooting: Make a New Profile
* https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile
-> If that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.
-> Recovering important data from an old profile
* https://support.mozilla.com/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile
Check and tell if its working.

Before updating to 5.0, I could click on 'new tab' and my history of thumbnails would show up. After updating, when I click on the new tab symbol (+), a blank page appears. Is there a change I can make to allow the thumnail history to show?

I have no more info than is in the question.

Sounds like a feature of the Google Toolbar.
The Google Toolbar '''7.1.20110512W''' version works in Firefox 5.0 by using the Compatibility Reporter extension, I tried it myself due to the large number of postings about GTB problems. 
https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/

I downloaded Firefox to my PC and olny get a blank screen when I click on the Icon, Why?

I only had Internet Explorer on this new( to me) PC and wanted to download FireFox. I downloaded it to my PC and when I click on the Firefox Icon, all I get is a blank screen with a small menu bar at the top left. I DO NOT get the icons that show on the sample input screen at the top right. All I get is the History icon which does nothing when I press it. I deleted the Firefox app from my PC and downloaded it a second time and it does the same thing. My son gave me this used PC, but it did NOT have firefox on it. What do I do now?

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
Can you start Firefox in [[Safe Mode|Safe Mode]] by holding down the Shift/Options key?
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

When i click on the Firefox icon, a message about Torbutton appears. Wen i close the messag, i get a proxy error note.

I recently downloaded the latest version (15.0.1) of Firefox for my Mac. When i click on the Firefox icon, i get a display "Important Torbutton Information". It states "Torbutton is now always enabled. Click on the Torbutton for more information". I click on OK. I then get a display that states "THE PROXY SERVER IS REFUSING CONNECTIONS". I believe that i have two problems. 1. How do i fix the Proxy Server.
(2) How do i access Torbutton?
Someone has attempted to contact me by e-mail but it is not being accepted. My email address is: [email protected]

See these articles for possible solutions:
*[[Firefox is already running but is not responding]]
*http://kb.mozillazine.org/Profile_in_use

I had Firefix, however I downloaded the newest Firefox along with all plugins. Now when I click in the desktop icon firefox refuses to open my default webpage. Why?

I run Windows 7. I downloaded Firefox 6.0 for Windows which resulted in the following which I cannot fix:
"I had Firefix, however I downloaded the newest Firefox along with all plugins. Now when I click in the desktop icon firefox refuses to open my default webpage. Why?....How do I fix this"
I can go to internet explorer or AOL and it opens right up to my homepage but not when I click on Firefox.

That problem can be caused by the Yahoo! Toolbar that extents too much downwards and covers the top part of the browser window and thus makes links in that part of the screen not clickable.
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

When I click on the - fire fox disappears from the task bar; it is still open but gone from the task bar, if I click on any icon it opens a new Firefox window, I end up with several windows open but none on the task bar.

Question
When I click on the - to minimize fire fox, it does not close the window but the firefox icon disappears from the task bar; it is still open but gone from the task bar, if I click on any other icon it opens a new Firefox window, I end up with several windows open but none on the task bar.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.
Do a malware check with some malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware. 
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Firefox does not open when i click on the icon or menu path

when i click on the desktop icon or go through the menu path to open firefox, the computer will run it but nothing appears. apparently, firefox is still running in the background but i cant get to it. so whenever i try to edit another program that involves firefox, i have to go to the task manager to manually shut it down.
i tried running it in safemode but it does the same thing. furthermore, i deleted the whole program and reinstalled it hoping that that might fix the problem. however that did not work, i have searched all the offered support and have come up dry.
i am running the current firefox version and i am using a windows 7 professional operating system

Hi,
It could be that a security software installed in the system is blocking the new updated Firefox executable. You may have to go into the settings of the security software to re-trust Firefox.
Please also check if you are able to start Firefox by browsing to the Firefox installation folder ('''Program Files (x86)\Mozilla Firefox\''' or '''Program Files\Mozilla Firefox\''' ) and clicking '''firefox'''.
Useful links:
[https://support.mozilla.com/en-US/kb/Options%20window All about Tools > Options]
[http://kb.mozillazine.org/About:config Going beyond Tools > Options - about:config]
[http://kb.mozillazine.org/About:config_entries about:config Entries]
[https://support.mozilla.com/en-US/kb/Page%20Info%20window Page Info] Tools (Alt + T) > Page Info, Right-click > View Page Info
[https://support.mozilla.com/en-US/kb/Keyboard%20shortcuts Keyboard Shortcuts]
[https://support.mozilla.com/en-US/kb/Viewing%20video%20in%20Firefox%20without%20a%20plugin Viewing Video without Plugins]
[http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files]
[https://developer.mozilla.org/en/Command_Line_Options#Browser Firefox Commands]
[https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting Basic Troubleshooting]
[https://support.mozilla.com/en-US/kb/common-questions-after-upgrading-firefox-36 After Upgrading]
[https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins Troubleshooting Plugins]
[http://kb.mozillazine.org/Testing_plugins Testing Plugins]

When i click on the Firefox icon I get an error message, C:\Program Files\Java\jre6\lib\deploy\jqs\ff\..\..\..\..\bin\jqsnotify\.exe cannot be found. What is it? and how do i fix it? in English

When i click on the icon to open Firefox an error message box appears with the following message, C:\Program Files\Java\jre6\lib\deploy\jqs\ff\..\..\..\..\bin\jqsnotify\.exe cannot be found. It then advises me to use the Search function, but the search function says it is unavailable.
What is it? and how do I fix it? in English

See:
http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0

When I click on the Firefox icon, I get the TWCCentral page. However, the page is misaligned, i.e. all the pictures switch to the left leaving a white blank sp

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