When I click on the icon for HP Photosmart 5520, nothing comes up

When I click on my HP Photosmart icon, on my home screen, nothing happens. I can print in programs and by clicking cntrl-p and I can copy from the printer but i have no way to scan to or from. I have ran HP print and scan doc but still no software pops up when I click on the HP icon

@texrjoe, Welcome to the Community
I read your post about the issues you have been having with opening up the HP software on your computer, and to me seems like there could be a driver issue.
I would recommend completely Uninstalling the Printer Software from the Control Panel and restarting the PC afterwards to finish the uninstall. Next, click the link below to download the printers Full Feature Driver that will also include the scanning software and from there you should be able to open it from your desktop and scan documents or photos.
HP Photosmart Full Feature Software and Drivers
Good luck, let me know the results
R a i n b o w 7000I work on behalf of HP
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When I click on the icon for HP Photosmart 5520, nothing comes up

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