When I click on the Start Icon and type the name of a file I am searching for none appear.

When I click on the Start Icon and type the name of a file I am searching for none appear.
Using Widows 7

Are you searching for a file that you downloaded via Firefox?
If that is the case then you can check the Download Manager (Tools > Downloads) and if that file is listed there then right click that entry and choose > Open Containing Folder. If that entry is grayed then the file is no longer in the original download location and possibly removed by AV software.

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HT5620 I want to change the email address to which all the reset security information (emails) go to. But I cannot see that email address in the list when I click on the 'Name, ID and Email Addresses' section.

I want to change the email address to which all the reset security information (emails) go to. But I cannot see that email address in the list when I click on the 'Name, ID and Email Addresses' section.
How can I change it when I cannot view it on my account. I am not even sure how this got setup.

If you mean your rescue email address, it's in the Passwords and Security section, after you answer the two security questions.

My downloaded email shows someone else's name in the "to" field that is in my contacts. When I click on the name it shows my e-mail address what's wrong?

My downloaded email shows someone else's name in the "to" field that is in my contacts. When I click on the name it shows my e-mail address what's wrong?

Oh, thank you so very much, that was the problem!!!! That name had my e-mail listed!!! It was making me crazy and now it's solved!!!!!!!
Thank you, thank you!!!!!!

HT6114 Im trying to update my software but when i click on the apple up top, it says no updates for my computer yet im only at 10.5

please help me update my software so i can update itunes to back my phone up

First you need to buy > Mac OS X 10.6 Snow Leopard - Apple Store (U.S.)
Then update it to > Mac OS X 10.6.8 Update Combo v1.1
At that point you can update iTunes, then connect and sync your iPhone.
Then if your MacBook meets the > OS X Mavericks: System Requirements, you can go to the Mac App Store and upgrade to Mavericks.

Trying to download 11.1.4, 64-bit, but nothing happens when I click on the button! No file to be seen! I have Windows 8.

I have iTunes on my old PC with Vista and it works fine. Now I need the newest version for my new PC, but iTunes does not seem to have kept up with Windows development. Do I need to turn off Norton? But the download window disappears like lightning! I have searched the PC for the file, but it can't find it. Help please!

Hello,
Sorry for the trouble. I do not think your Norton product will block you from downloading the iTunes version.
Can you try the steps mentioned in this thread: https://discussions.apple.com/thread/5821627
Let me know if it helps!
Thanks!
Vineeth
Norton Support

I am having a problem. When I click on the Mobile Facebook icon it acts like it is going to start opening then it quits and goes back to the icon. So I can't use Facebook on my iPhone 4

I am having a problem. When I click on the Mobile Facebook icon it acts like it is going to start opening then it quits and goes back to the icon. So I can't use Facebook on my iPhone 4

Force quit the application and try again.
Try a reset or restart of the device, trying the app after each step.

Sometimes I cannot bring up iTunes when I click on the icon. Have even gone to the START Menu and clicked on that icon but it still wont work. The only way I can fix it.....sometimes.....is if I reboot. Please help me 8-) Thanks

Sometimes I cannot bring up iTunes when I click on the icon. Have even gone to the START Menu and clicked on that icon but it still wont work. The only way I can fix it.....sometimes.....is if I reboot. Please help me 8-) Thanks

I understand that Firefox is no longer working on your Windows Tablet. The development of Metro did stop and has been discontinued. However what version were you on before this started to happen?

TS3276 When I click on the "Get mail" icon, nothing happens even though I know there is mail. However, if I click on "send" and then go back to the Inbox, the emails start loading. What's going on?

When I click on the "Get mail" icon, nothing happens even though I know there is mail. However, if I click on "send" and then go back to the Inbox, the emails start loading. What's going on?

Make sure your Mac's software is up to date.
Click your Apple menu  top right in your screen.
From the drop down menu click Software Update.

I have downloaded the latest version of Itunes and it will not start up. Nothing happens when I click on the icon or go to the program itself and click. Help please?

I have downloaded the most recent version of Itunes on my pc running Vista 32 . When I click on the icon nothing happens. Same thing when I go to the program and click. I have removed the software and reloaded it twice and it continues not to work. Please advise how I may be able to solve this problem?

Restart computer, right mouse click iTunes icon and select "Run As Administrator"

I downloaded Firefox to my PC and olny get a blank screen when I click on the Icon, Why?

I only had Internet Explorer on this new( to me) PC and wanted to download FireFox. I downloaded it to my PC and when I click on the Firefox Icon, all I get is a blank screen with a small menu bar at the top left. I DO NOT get the icons that show on the sample input screen at the top right. All I get is the History icon which does nothing when I press it. I deleted the Firefox app from my PC and downloaded it a second time and it does the same thing. My son gave me this used PC, but it did NOT have firefox on it. What do I do now?

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating
Can you start Firefox in <u>[[Safe Mode|Safe Mode]]</u> by holding down the Shift/Options key?
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

I have Windows 8 and Itunes 11.1.2. When I click on the Itunes desktop shortcut, Itunes won't open. I just the icon go to the taskbar and nothing more. Please help.

I have Windows 8 and Itunes 11.1.2. When I click on the Itunes desktop shortcut, Itunes won't open. I just the icon go to the taskbar and nothing more. Please help.

Delete the shortcut and make a new one. The 'real' application will probably be fine if you launch it from the Start/Programs menu.

When i click on the Firefox icon I get an error message, C:\Program Files\Java\jre6\lib\deploy\jqs\ff\..\..\..\..\bin\jqsnotify\.exe cannot be found. What is it? and how do i fix it? in English

When i click on the icon to open Firefox an error message box appears with the following message, C:\Program Files\Java\jre6\lib\deploy\jqs\ff\..\..\..\..\bin\jqsnotify\.exe cannot be found. It then advises me to use the Search function, but the search function says it is unavailable.
What is it? and how do I fix it? in English

See:
http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0

Hi, I was importing pictures into iPhoto from my sd card and suddenly iPhoto quit. Now it just won't open. When I click on the iphoto icon in the dock, nothing happens! Does anyone have a solution to this problem please?

Hi, I was importing pictures into iPhoto from my sd card and suddenly iPhoto quit. Now it just won't open. When I click on the iphoto icon in the dock, nothing happens! Does anyone have a solution to this problem please?

As a test launch iPhoto with the Option key held down and create a new, test library. Import some photos and test to see if the same problem persists. Does it?
If it does then your current library has been damaged and should be repaired: apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start
with Option #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

Firefox takes around 30 seconds to open a new window (not tab) when i click on the icon in my start menu or taskbar why?

When i click on the firefox icon in the menu it takes around 30 seconds to open firefox and i have no idea why.

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls

After updating to firefox 9 when i click on the "home" icon i get an alert that the url is not valid and can't be loaded. Why?

my computer updated to firefox 9. update was ok, but now when i click on the "home" icon, i get an alert that the url is not valid and cannot be loaded. everything is good to go as far as web surfing and so forth, but i want the firefox start page as my home page. also the private browsing option won't work because of the invalid url.

Hi ozzie427,
What URL do you have bookmarked as your home page? You might want to look at the Knowledge Base article [[How to set the home page]]. There are steps in there to restore the home page to default. I would try that first to see if it clears up any strangeness. If that works, you can set the home page to anything you like.
Hopefully this helps!

When I click on the Start Icon and type the name of a file I am searching for none appear.

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