When I click onto Apps in the Creative Cloud Dialogue box, nothing comes up.
I've downloaded the Creative Cloud Installer and I click onto it but nothing comes up in the Apps so I Can't install Indesign.
Pinkjjj please see How do I install the apps, when all I get is a spinning dial in Creative Cloud? I can't get past the spinning dial! where this topic was just discussed.
Similar Messages
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When I click on Apps in the Creative Cloud panel is days Download Error contact customer support
When I click on Apps in the Creative Cloud panel is days Download Error contact customer support
OS X 10.9.4
3.4 GHz Intel Core i7
16GB RAM 1333 MHz DDR3
237" iMacI wish. Just this ambiguous msg.
I've gone round and round their online support. Seems like it's all for specific apps. Can't find anything for the CC window itself. Screen capture attached.
Many thanks for your time! -
When I open my Apps tab on Creative Cloud it doesn't come up with my apps it just says "Download Error. Contact support." I have tried re-downloading it 3 or 4 times and it still doesn't work.
I've downloaded it on my macbook pro. I had it before but deleted it accidentally when cleaning my laptop.Start by running the cleaner tool and reading the other article.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
Hey all,
I keep getting this error when trying to use Adobe Creative Cloud. I only downloaded it today and I keep getting this download error. I have tried a few of the other solutions found and none seem to work. Sorry if there is an obvious fix but other solutions haven't worked for me
I also keep getting this error. "Unable to reach Adobe Servers. Please check your internet connectivity, firewall settings, and then try again."
Although I have no firewall enabled so...
Thanks for the help!I had this problem with acrobat downloading. I shut down the computer, restarted and it worked.
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When I try to download an app from the Creative Cloud dowload page, all I get is a blank page.I have just joined - am I doing something wrong?
Hi Epoptops,
Please try downloading from a different browser and check. -
Hi, I just purchased a Creative Cloud plan. When I open the Creative cloud, there is nothing there. How do I install apps from creative cloud?
Hi la dama cooks,
I believe you are getting the blank Creative cloud applications.
Please refer to the threads below where the issue has been resolved:
Win: New Creative Cloud App unusable: it's blank!
Mac: Cloud Desktop App is blank?
Regards,
Sheena -
"Quit unexpectedly" for most of my apps from the Creative Cloud.
"Quit unexpectedly" I've been having this issue for most of my apps from the Creative Cloud everytime I hooked up my MacbookPro to a ViewSonic VG2436 Series monitor. Once I un-hooked my laptop all my Creative Cloud apps works fine. Why is it causing to quit unexpectedly when my laptop is hooked up to a monitor?
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Hi
I'm trying to update my apps using the creative cloud desktop app. I can't see any apps in the app tab, the wheel just spins round and round and nothing happens. Has anyone got any ideas? I've tried uninstalling the desktop app and reinstalling but it still has the same problem.
Cheers
RachelHi Rachel,
You can follow the article: App doesn't open | Progress wheel spins continually to get your issue fixed.
Let us know if the issue still persists or not.
Regards,
Ratandeep Arora -
I cannot download any apps from the creative cloud web site what can I do?
I cannot download any apps from the creative cloud web site, what can I do?
What problem you are facing? any error message.
What operating system? -
When will InCopy become available in the Creative Cloud?
When will InCopy become available in the Creative Cloud?
Raise your point here and add your vote.
http://forums.adobe.com/ideas/1917 -
My apps on the creative cloud keep failing to download
my apps on the creative cloud keep failing to download
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
I am unable to install the creative cloud update - error 43 comes up at around 77%
I am unable to install the creative cloud update - error 43 comes up at around 77%. I'm a relatively new user.
WIthout proper system info and the detailed error report nobody can say much. Most likely you run out of disk space.
Mylenium -
Keep getting download error when trying to load apps page in creative cloud
I keep getting a download error every time i click on the app icon in creative cloud so i can access any of my apps is there anyone that can help? I've tried refreshing and reloading the page but nothing seems to be working.
Hi Holli94,
Can you please check the permissions on the following folders and confirm if you have full Read & Write permission or not. If not, please give full permission and that should fix the problem.
1) /Library/ApplicationSupport/Adobe
2) ~/Library/ApplicationSupport/Adobe
3)/Utilities/Adobe Application Manager
4) /Utilities/Creative Cloud Desktop Application.
Cheers,
Kartikay Sharma -
I have been subscribing to the 9.99 lightroom and photoshop for almost a year. Yet when I go to the Apps tab on the Creative Cloud it repeatedly says I need to install lightroom. However, for photoshop it says I need to update the application. When I check in Lightroom under check for updates, it says my software is up to date. Why is this happening?
Whenever Lightroom is shown as an install in the creative cloud manager, that is an indication that there is an update available. There is a Lightroom 5.7.1 update that has been released. But there isn't really an update process for Lightroom other than to install the newer version. The 5.7.1 update had some bug fixes and support changes for a Sony camera, I believe.
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I have been subscribing to the 9.99 lightroom and photoshop for almost a year. Yet when I go to the Apps tab on the Creative Cloud it repeatedly says I need to install lightroom. However, for photoshop it says I need to update the application. When I check in Lightroom under check for updates, it says my software is up to date. Why is this happening?
Whenever Lightroom is shown as an install in the creative cloud manager, that is an indication that there is an update available. There is a Lightroom 5.7.1 update that has been released. But there isn't really an update process for Lightroom other than to install the newer version. The 5.7.1 update had some bug fixes and support changes for a Sony camera, I believe.
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