When I click onto VoiceOver, the only given option is "All Songs". How do I access my playlists?

Question

When I click onto VoiceOver, the only given option is "All Songs". How do I access my playlists?

Answer 1

If you only hear All Songs as your choice on the VoiceOver playlist menu, when you use the "press hold" command, that may mean you don't actually have any playlists loaded on your shuffle, just the songs from playlists.  Here's how to check...
First, if the iTunes sidebar (along left side of window) is not visible, from the menu bar, under View, select Show Sidebar.
In the sidebar, find the shuffle under DEVICES.  Click the small triangle to the left of the shuffle's name in the sidebar, to drop down its content list (indented below the shuffle).  Any playlists that are on the shuffle should appear there, on the content list.  If you do not see the playlists listed there, and you used the manual loading method, by dragging playlists to the shuffle in iTunes, that loads the songs but not the playlists.  Instead (to add playlists manually), you need to select the shuffle's name in the sidebar, and click the plus sign at the bottom of the sidebar, to create a new playlist.  A new playlist appears on the shuffle's content list, where you can name it.  When you manually drag songs to that playlist, iTunes adds the songs to the shuffle and that playlist.
However, if you already have playlists in your iTunes library with songs that you want on the shuffle, here's a better way to do it, using automatic syncing.  Select the shuffle in the sidebar, under DEVICES.  There is a bar of buttons near the top, starting with Summary.  Click on Music next to Summary.  This is the shuffle's Music screen, where you tell iTunes how to sync songs to the shuffle.
Check the box for Sync Music.  Choose the option to sync Selected playlists, artists, albums, and genres.  Under Playlists, select (checkmark) those playlists with the songs you want on the shuffle.
When you click Apply, the songs from those playlists, and the playlist, sync to the shuffle.  Going forward, if you want to update songs on the shuffle, just update those playlists in your iTunes library (add/remove songs).  The shuffle does not need to be connected.  The next time you connect the shuffle (or click Sync if the shuffle is already connected), iTunes automatically updates your shuffle with the same changes.