When I click the Firefox icon, I get the XUL Runner Error: Platform version is "not compatable with miniVersion (greater than) = 1.9.2.6........
I can not get on Firefox; how to correct
== This happened ==
Every time Firefox opened
== Loading a new Adobe version
If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox.
Other security software may have similar features to prevent Firefox from updating files properly.
*[[/questions/880050]]
See:
*http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
Similar Messages
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Firfox requested to update previous version to new version of which i allowed. After installation complete i tried to connect to the internet and was denied with a following error window appearing. As explained above i shall explain again as shown in the error window.
XULRunner
Error: Platform version " is not compatible with
minVersion >= 1.9.2.16
maxVersion<= 1.9.2.16
This will not allow me to connect to the internet as i would like to continue to.
Please restore if possible my previous toolbar and able for me to connect to the internet.
Thank you.This issue can happen when the updater wasn't able to update all files in the Firefox program folder.
Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0: http://www.mozilla.com/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
After downloading Firefox version 6.0.2 launching get XUL Runner "Error: Platform version 6.0 is not compatible with minVersion>=6.0.2 maxVersion<=6.0.2
If using Zone Alarm's browser virtualization or any other similar product or a sand-boxing program (i.e., Sandboxie), turn it off when updating Firefox or Firefox Add-ons. You can post on the forum for any such product that you might be using to get other instructions on the proper use of the product.
The updater wasn't able to update all the files and some were left as older versions. Do a clean reinstall. See: [http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update Browser will not start up - XUL Runner error after an update]
#Download a fresh Firefox copy and save the file to the desktop.
#*Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
#Uninstall your current Firefox version.
#*'''''Do not remove personal data when you uninstall the current version'''''
#*Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
#*See [http://support.mozilla.com/en-US/kb/uninstalling+Firefox Uninstalling Firefox] '''''and''''' [http://kb.mozillazine.org/Uninstalling_firefox Uninstalling Firefox (Mozillazine)]
#*Also see: [http://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information] '''''and''''' [http://kb.mozillazine.org/Profile_backup Profile backup (Mozillazine)]
#Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
#*It is important to delete the Firefox program folder/directory to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
#*See: http://kb.mozillazine.org/Installation_directory
#Install the fresh copy of Firefox that you downloaded in step 1 -
After last automatic update, error message XUL Runner error platform version 6.0.2. is not compatible with min Version 6.0.1 maxVersion 6.0.1 appeared every time I try to open/run Mozilla Firefox.
See:
*[[/questions/869812]]
*[[/questions/869951]] -
When I try to start it then nothing happens and eventually the XUL Runner error appears.
Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.<br />
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.<br />
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.<br />
<br />
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
This problem occurred shortly after updating to Firefox 5.0 I kept getting reminders to update to 5.0 When I finally decided to update, the first 4 or 5 attempts failed for one reason or another always with a different error message At some point after and extended shutdown of the computer 5.0 was initiated.
The updater wasn't able to update all the files and some were left as older versions.
You need to do a clean reinstall.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
i have also tried to uninstall firefox to no avail
when i try to download 3.6.15 it works to 100% then is searching for viruses and there it stops.
i can get on the internet with firefox... but can't get to my email using thunderbird... but i was told the problem is a firefox issue.
yikes. i'm in over my head.I had already tried a reinstall before, but thanks for the suggestion. Starting FF in Safe mode did not help either.
XULRunner is specific to FF. Mostly found discussion about using the code in web pages when I used Google before posting.
When FF went from version 3.6.14 to version 3.6.15 this issue started. Please note the Error message and the version info I just mentioned.
'''"Platform version '1.9.2.15' is not compatible with minVersion > =1.9.2.14 maxVersion < = 1.9.2.14"'''
'''The Platform was revved up from 1.9.2.14 to1.9.2.15'''
I could not find information on: minVersion or maxVersion much less how to change them in XULRunner.
'''''It is definitely a Mozilla FF issue'''''.
Avast sandbox is up to date and works just fine with everything else. More importantly it worked just before the update was installed.
The only reason I bothered with the update is because Mozilla touted it as a security issue and there was NO mention of any known issues with sandbox software. -
nzhzsdth
If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox.<br />
Other security software may have similar features to prevent Firefox from updating files properly.
See:
*http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/880050]] -
What is XUL runner error platform which shows up when I start
When I try to access Mozilla a box appears on screen saying:
XUL runner
error platform version 1.9.2.9. is not compatible with
minversion greater than 1.9.2.10
maxversion less than 1.9.2.10
I cant go on line and I cant stop this appearing. Please helpDo a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
Don't remove personal data when uninstalling.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
When I click on iPhoto icon I get a box that reads "The photo library needs to be upgraded to work with this version of iPhoto." Whether I hit Quit or Upgrade the problem is not fixed. Any suggestions? Yes, I have tried Command Option iPhoto..no luck. I think I may have hit Upgrade the first time. I really need this to be fixed ASAP. Thanks for your help.
Assuming iPhoto 09 or later:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
I am trying to search the web when I click on Firefox Icon this message shows up Offline Mode Fire Fox is currently in offline mode and can not browse web how do I fix this?
Firefox does not have a built-in "Run" option on downloads for security reasons. If you "Run" an item, your anti-virus/anti-spyware may not have an opportunity to fully examine the contents until it is already installed on your hard drive. Result: damage, if infected, is already installed on your system.
With that in mind, you can install the following add-on, but you accept the risk mentioned above ('''NOTE:''' the developer has not updated this product -- OR any of his other 7 extensions -- to be compatible beyond Firefox 3.6.x; therefore, when you upgrade to a more current version of Firefox, you may lose the functionality of the add-on if the developer does not update it.):
*https://addons.mozilla.org/en-US/firefox/addon/opendownload/
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox] -
Hi! I am using firefox on Windows 7 home premium platform today I updated my firefox to its latest version i.e. 3.6.12 first I uninstall the firefox but keeps my personal setting and then restart my system but when I click on firefox icon nothing happened in fact its exe was running in backend firefox version 3.5 is working fine on my system as I low grade myself to 3.5 again. Kindly help.
A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls -
I cannot open my Yahoo Mail but everything else is OK. When I click Yahoo Mail Icon, I get this error message "Safari Cannot open this page. Safari can not establish secure connection with Yahoo Mail.
It sounds as though a script on the site, or an advertisement, is not working quite right...
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove the site's cookies using either of these. Save any pending work first.
While viewing a page on the site:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help? -
When I click on iTunes icon I get: QuickTime Unavailable
When I click on iTunes icon I get: QuickTime Unavailable
QuickTime failed to initialize (error -2093).
QuickTime is required to run iTunes. Please reinstall iTunes.
I have reinstalled ten thousand times and still it gives me the same error. Please someone help me!!!
HELP!!Repaired permissions on your computer with Disk Utility?
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Error dialogue box appeared:
XUL Runner. Platform version '6.0.2 is not compatible with miniVersion>=6.0.1
maxVersion<=6.0.1
This happened a few minutes ago when I clicked on the Mozilla icon.If you use ZoneAlarm Extreme Security then try to disable Virtualization and do a clean reinstall.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
See also:
*[[/questions/869812]]
*[[/questions/869951]]
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