When I click the FireFox icon, nothing happens. It looks like it is starting to load but then doesn't. It appears the internet cache is not getting cleared. How do I clear this to get FireFox to execute?

When the above happens, I try to run CCleaner and it tells me I need to close FireFox before it will clean the files, but it is not running? It just shows internet cache file is there at 0kb.

More likely an extension and "AVG Safe Search" is a distinct possibility, but only if you are using AVG antivirus application from Grisoft.com
'' If you were on Firefox 4 or 5 then you can get into safe mode with the least amount of difficulty. but you're not''
* Safe Mode - MozillaZine Knowledge Base<br>http://kb.mozillazine.org/Safe_Mode
* Problematic extensions - MozillaZine Knowledge Base<br>http://kb.mozillazine.org/Problematic_extensions
and if you can run okay in Safe Mode then you pretty much know the problem is an extension. Clearing cache using Firefox Tools > Options > Advanced > Network > Clear Now

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When i click on photoshop icon nothing happens

Whenever photoshop is clicked on nothing happens, the app wont open.

Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc.

HT203433 My ipod will not open PDF files. I can't access any that are saved because when I click on it an icon appears like it is trying to load, but then a black screen appears and then back to home screen. Help???

I need help understanding why my ibooks app won't run. I have crochet patterns stored that I cannot view .
Please help?

I have two yahoo accounts and I know as they 'improved' their servers I had periodic outages. It'd work fine on my webmail on my computer, webmail on the iPad, but not via the mail app. And it was stuff on their end. It may be a case of wait and see and you may need to eventually remove/readd the account on your iPhone.
When the issue is on their end, unfortunately there's not much for users to do beyond wait it out or find work arounds.

I have installed firefox 3.2.64. When i click on the desktop icon nothing happens. The windows task manager says mozilla firefox is running but I can't see it anywhere. What might the problem be?

Question
I have installed firefox 3.2.64. When i click on the desktop icon nothing happens. The windows task manager says mozilla firefox is running but I can't see it anywhere. What might the problem be?

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls
See also:
*http://kb.mozillazine.org/Browser_will_not_start_up

I downloaded Firefox 7 and when I click on the browser icon nothing happens, the browser does not load on desktop.I had no problems with Firefox 4 I had been using for several years and liked very much

I downloaded Firefox 7 and when I click on the browser icon nothing happens, the browser does not load on desktop.I had no problems with Firefox 4 I had been using for several years and liked very much

Most people have no problems with installing firefox as an upgrade, but there are quite a few things that can cause problems. Please have a look at the articles
* [[software Update Failed]] <-- clickable link (blue ) --
* [[firefox will not start]]
* [[firefox does not work]]
Post back after you read them and say what you tried. Have you ensured you used an admin account, possibly needing to check the UAC setting, and that security software is not blocking the changes. You should certainly try starting in firefox's [[safe mode]] either from a menu/icon option or by holding the shift key as you attempt to run firefox.
Is the browser icon you see on the desktop, and a firefox icon ?

I am using firefox on Windows 7 home premium platform today I updated my firefox to its latest version i.e. 3.6.12 I restart my system but when I click on firefox icon nothing happened in fact its exe was running in backend

Hi! I am using firefox on Windows 7 home premium platform today I updated my firefox to its latest version i.e. 3.6.12 first I uninstall the firefox but keeps my personal setting and then restart my system but when I click on firefox icon nothing happened in fact its exe was running in backend firefox version 3.5 is working fine on my system as I low grade myself to 3.5 again. Kindly help.

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls

LR CC has just been installed but when I click on the desktop icon nothing happens, what can I try?

LR CC has just been installed but when I click on the desktop icon nothing happens, what can I try?

Probably is
You need a minimum of 10GB of free space for normal operations
You need to address that first - the best soution may be to get an external drive formatted Mac OS extended (journaled) and drag your iPhoto library to it - depress the option key and launch iPhoto and point to that library
Hopefully that will let you get started - there may be additional repairs needed
LN

I installed the latest version of icloud control panel (allegedly Windows 8 compatible) on my Windows 8 laptop. Installation successful, but on clicking on the icloud icon nothing happens. The same software worked on my Windows 7 PC.

I installed the latest version of icloud control panel (allegedly Windows 8 compatible) on my Windows 8 laptop. Installation successful, but on clicking on the icloud icon nothing happens. The same software worked on my Windows 7 PC.

Superb detail, thank you.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

When i touch the book icon nothing happens

When I touch the book icon nothing happens. When I go on itunes I see the books I've downloaded but cant access them on my ipod touch. Please help!

Delete iBook from iPod Touch (press on it a bit longer til it wiggles then press the X to delete).
Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears)
In iTunes under Apps click Check for Updates.
Sync with iTunes again to restore iBooks.
Did that help?

When I open iTunes, it asks me to download the latest version. When I click on "download now", nothing happens. If I download directly from the iTunes website, do I need to do anything first? Like deleting something?

When I open iTunes, it asks me to download the latest version. When I click on "download now", nothing happens. If I download directly from the iTunes website, do I need to do anything first? Like deleting something?

In the normal course of events, you can update by just running the iTunesSetup.exe. No special precautions need to be taken (beyond those you usually take with an update, or just in general, like maintaining a current backup).

My Ipad has a message on the screenthat indicates that the unit has not been backed up for two weeks. When I press the OK icon nothing happens. I tried to shut the unit down and the red slider does not function.

My Ipad has a message on the screenthat indicates that the unit has not been backed up for two weeks. When I press the OK icon nothing happens. I tried to shut the unit down and the red slider does not function.

A reset should help. Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. When the logo reappears, release both buttons and await restart.

Hi I'm using Captivate 7 in Windows Vista. I can't insert characters on my slide. When I click on "Insert - Characters" nothing happens. Please help!

Hi I'm using Captivate 7 in Windows Vista. I can't insert characters on my slide. When I click on "Insert - Characters" nothing happens. Please help!

Go to /Library/Internet Plug-Ins.
If you see the PDF Browser Plug-in, move it to the Trash.

When I get to the login page on my macbook, I type in my password and it starts to load, but then the screen turns blue and it goes back to the login.

When I get to the login page on my macbook, I type in my password and it starts to load, but then the screen turns blue and it goes back to the login.
Iv tryed this numerious times still keeps going back to pasword. Can not get any further. Tried restart holding shift key.. still nothing. What do i do?

Thank you for your help.
I couldnt get to the hard drive/ desktop. Soft login not even working. So i could not do any of that.
In the end i took it to Apple and its actually the hard drive on its way out. A common issue with that series of Mac. Funny seeing i dont use this mac much. However being 2.5 years old and out of warrently, Apple have recognise this issue with this series/ Model and installing a new hard drive at no cost.
Very luck and greatful. And not feeling so dumb that it was something i did or could troubleshoot myself.
Hope this helps others that it just might be your hard drive failing.

When I get to the login page on my macbook, I type in my password and it starts to load, but then the screen turns blue and it goes back to the login. What should I do?

I was having some problems with my mac, safari and itunes was freezing alot. I have to force shutdown and when I tried to start up again i get to the login page, type in my password and it starts to load, but then the screen turns blue for a few seconds and it goes back to the log in screen. What should I do?
Please Help!!

Somewhat similar problem:
Put in the password, hit enter, the screen goes blue for half a second, then goes back to login screen and carries on logging in as usual. Drives me mad. It doesn't happen with a fresh Lion installation, nor if booted into safe mode. On the machine in question it also happens to new user accounts.
I've removed all login items, including Startup Items and Launch Demons (pun intended) and Agents, I've compared system login plists with a fresh Lion installation - can't see differences. I've removed Little Snitch and PeerGuardian (no more third party kexts).
@Carolyn: I've done disk maintenance with DiskUtility and fsck and even DiskWarrior, cleaned caches, etc. etc.
Any ideas would be gratefully received.
Sorry for trying to hijack the thread (as it's not about Lion), but it seemed dead anyway.

I have had two movie rentals, stop in the middle of downloading tonight, both giving me the error message "(err = 50)" -- It looks like its a network connectivity message, but I'm connected. Any idea on what could be causing this? No info anywhere!

I have had two movie rentals, stop in the middle of downloading tonight, both giving me the error message "(err = 50)" -- It looks like its a network connectivity message, but I'm connected. Any idea on what could be causing this? I cannot find info anywhere!
Thanks for any help

If you have anti virus software installed, disable that.
Try turning off the Firewall in System Preferences > Security
iTunes: Advanced iTunes Store troubleshooting
It would help when you post to tell us which Mac OS X you have installed. Thank you !!

When I click the FireFox icon, nothing happens. It looks like it is starting to load but then doesn't. It appears the internet cache is not getting cleared. How do I clear this to get FireFox to execute?

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