When I click to buy something, nothing happens

Sometimes , if its a video, the preview starts playing

I too had this problem after I redeemed two $50 gift cards.  I solved the problem by uninstalling iTunes and reinstalling it.  Give it a try.

Similar Messages

  • HT1491 I have a 23.50 credit in my itunes account.  I am signed in and can listen to the previews of the songs I want to purchase. When I click the buy button nothing happens.  sometimes it just plays part of the song.  It is not downloading onto my compu

    I have a 23.50 credit in my itunes account. I am signed into my account and I can hear the preview to the songs I want to purchase.
    When i click to buy the song nothing happens.  It sometimes just plays the preview again.  Help please.

    Having the same problem and i just thought it was me ? So frustrating went to my local Apple store and they told me to re-load Itunes again,Done that but still can not buy songs???????????

  • When I open iTunes, it asks me to download the latest version. When I click on "download now", nothing happens. If I download directly from the iTunes website, do I need to do anything first? Like deleting something?

    When I open iTunes, it asks me to download the latest version. When I click on "download now", nothing happens. If I download directly from the iTunes website, do I need to do anything first? Like deleting something?

    In the normal course of events, you can update by just running the iTunesSetup.exe. No special precautions need to be taken (beyond those you usually take with an update, or just in general, like maintaining a current backup).

  • Click on buy and nothing happens

    I am trying to make purchases on Itunes; I click on buy and nothing happens! 

    I can click on album, and artist but when I click on the song or buy nothing happens.  I can't hear a song, and can't purchase but links to artist or album works?!!!!

  • My iTunes won't open. When I click on the icon nothing happens

    My iTunes won't open. When I click on the icon nothing happens. It doesn't bounce or anything. When i plug my iPhone into my macbook nothing happens either. I recently updated my operating system to the Yosemite. Everything worked fine until i updated it. Has anyone else experienced this? Any suggestions?

    Program folder? In general backing up and restoring application folders is not going to work. Windows programs should be installed using the appropriate installation programs.
    tt2

  • TS1424 Trying to purchase music singles but every time click on buy song nothing happens even after signing into account

    Trying to purchase music but every time click on buy song nothing happens even after signing into account

    Same for me. iTunes 10.7 on Mac OS X 10.6.8.
    Apple, I'd love to give you some money, but you won't allow me to do it. Please fix this.

  • I am using firefox on Windows 7 home premium platform today I updated my firefox to its latest version i.e. 3.6.12 I restart my system but when I click on firefox icon nothing happened in fact its exe was running in backend

    Hi! I am using firefox on Windows 7 home premium platform today I updated my firefox to its latest version i.e. 3.6.12 first I uninstall the firefox but keeps my personal setting and then restart my system but when I click on firefox icon nothing happened in fact its exe was running in backend firefox version 3.5 is working fine on my system as I low grade myself to 3.5 again. Kindly help.

    A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
    See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls

  • I'm trying to download a free trial of InDesign but when I click the download button, nothing happens...does anyone know why? Thanks.

    I'm trying to download a free trial of InDesign but when I click the download button, nothing happens...does anyone know why? Thanks.

    Hello,
    sometimes the "opm.db file" is the culprit. In this case you should delete it.
    And if it doesn't work still after that, as much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
    Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
    I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html   and follow the prescribed sequence of operations
    If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences.
    Good luck!
    Hans-Günter

  • TS3297 I am  unable to buy anything in itunes. When I press the buy button nothing happens. I have my credit card information on there and also $15 itunes credit.

    I am unable to buy anything in itunes. When I press the buy button nothing happens. I have credit card into and $15 credit on itunes. Has anybody else had this problem and if so what was the solution.

    Go to a place in France and purchase an iTunes gift card. You should be able to use that in the French iTunes store if you have a French address associated with your iTunes account.

  • I click on BUY but nothing happens.. Can't purchase songs

    I select the song. It plays the preview clip fine. But I click on "Buy" and nothing happens..?! How do I fix that?

    I click on "Buy" and nothing happens..?!
    It is probably your computer.  Did you have the same problem at the other online music download stores that you tried, such as Amazon MP3?

  • Hi I'm using Captivate 7 in Windows Vista. I can't insert characters on my slide. When I click on "Insert - Characters" nothing happens. Please help!

    Hi I'm using Captivate 7 in Windows Vista. I can't insert characters on my slide. When I click on "Insert - Characters" nothing happens. Please help!

    Go to /Library/Internet Plug-Ins.
    If you see the PDF Browser Plug-in, move it to the Trash.

  • I have installed Firefox but when I click on the icon, nothing happens.

    I have just downloaded and installed firefox, but when I click on the icon nothing happens.

    In case you haven't solved this by now...
    Sometimes your security software will block new programs from accessing the internet. Are you getting any alerts along those lines?
    Sometimes Firefox will stall during startup and never display its window. In that case, you may need to manually "kill" the firefox.exe process using the Windows Task Manager before trying to start Firefox again.
    You can display the Task Manager by pressing Ctrl+Alt+Esc. Windows 8.1 has a different display than Windows 7, so I have to go by memory. If you see a tab named Applications, check that one first. Then check Processes, and finally check Details. If you find Firefox or firefox.exe on any of those tabs, select it and End Process (or other action to shut it down).
    After you are done with the Task Manager, try starting Firefox up again.
    See also: [[Firefox won't start - find solutions]]

  • Itunes store suddenly won't let me buy music - I click on "buy" and nothing happens

    Up until today for some reason I cannot purchase music from Itunes. I logged in this morning and added a giftcard I was given and also updated my card details as my card had expired. I click on any other link in itunes so for instance to hear a sample of a song, but when I click "buy" absolutely nothing happens. I have checked that current itunes is updated which it is, however it is not the latest version as my software does not support the latest version - but this shouldn't affect my ability to purchase music, as my parents have an older mac computer and are still able to purchase. I have not therefore updated any software today as I am up to date as far as I can be on this computer. It was working fine a couple of weeks ago when I made some purchases - I have no idea why it is not working now? Perhaps Itunes itself is having problems?
    Any suggestions?
    Help much appreciated

    AlexCarey, I've been having issues purchasing recently and place a number of calls to the support team. On Oct. 5th, and on my own decision, I went into my itunes profile and re-entered my credit card expiration date and security code. (Notice, it is not displayed for safety measures.) Today, I received an email from Apple support verifying if I made changes made to my account. For the heck of it, I logged back into itunes; click "Buy". It's working again after three days of failure. However, diagnosis still displays "Secure link to itunes store failed". Very confusing state of affairs, lately. See my post on "Itunes dilemma"

  • When i click on sign in nothing happens

    When i click on sign in nothing happens

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem(s)?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    *Note: If FileVault is enabled, or if a firmware password is set, you can’t boot in safe mode.
    Test while in safe mode. Same problem(s)?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • When i click on firefox logo, nothing happens, i've deleted it, and re-downloaded it, i've restored it to a point one week ago, before the problem, still does not work.

    When i try to open firefox, nothing happens, ive re-installed it, i've resored it twice, and it still will not open. I've tried to open a crash report but says it can't can't, at a loss,
    == i was online ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

    I have the same problem but it appears that an add-on I'm using is causing the problem. Try opening Firefox in safe mode (which disables add-ons) Then try it. If that solves the problem, you need to disable all your add ons and enable them one by one to figure out which one(s) is causing the problem.
    [http://www.chowins.com David Chowins]

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