When I click to launch firefox it says your firefox profile cannot be loaded. It may be missing or inaccessible. How do I fix this? I have been through all the troubleshooting and can not figure this out.
This just randomly occured when I tried to get online yesterday. I tried to go through run and pull up my profile but it does not seem to be there. I tried to create a new profile through run as well and it just pops up this error message. I have also tried uninstalling and reinstalling firefox and that does not seem to wrok either.
This is not an issue on any other user accounts
See:
*https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding
*http://kb.mozillazine.org/Profile_in_use
Similar Messages
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Your firefox profile cannot be loaded. it may be missing or inaccessible. Vista
Vista. I tried uninstall and reinstall 3.6.3 and 4 beta 7 with reboot in between.
When I try to start FF 4 beta 7, I still get the message "your firefox profile cannot be loaded. it may be missing or inaccessible"Use a specific [[Managing profiles|profile]] to test Firefox 4.0b7 and keep your current profile for Firefox 3.6.
Moreover, you use an out-of-date version of Firefox 3.6, [[Updating Firefox|update Firefox 3.6]]. -
Message trying to open firefox; your firefox profile cannot be loaded. it may be missing or inaccessible
Firefox is already running but is not responding
https://support.mozilla.com/en-US/kb/Firefox%20is%20already%20running%20but%20is%20not%20responding
Check and tell if its working. -
Because of a virus, I redownloaded Thunderbird 24.4.0 and it completed until trying to open Thunderbird when I get the message "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." I know the profile exists in a "recovered files" folder. I've tried to move it to the current Thunderbird folder but get the same message. I've tried to follow a Mozillazine article but it's too complicated. Is there any online help, such as chat or phone?
I think I have finally figured out how to reply to you. Even though your email says to reply to [email protected], that just goes into dead space.
So to answer your question, the profiles.ini file has in it:
<pre><nowiki>{General}
StartWithLastProfile=1
{Profile0}
Name=default
IsRelative=1
Path=Profiles/ghdigdus.default</nowiki></pre>
Also, I want to mention that there is a Thunderbird folder in C:\ just above the Users folder. It has two profiles in it, one of which is the e00qmtzd.default folder.
Are we getting closer to solving this problem? -
Firefox profile cannot be loaded it may be missing or inaccessible WINDOWS 8
I have a Windows 8 OS running on a PC. I have been using Firefox as my browser for several months. Suddenly, when I try to load Firefox, I get an error message, "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I have uninstalled and reinstalled Firefox version 21.0 twice, and still get the same error message. How do I get to the profile.ini file using Windows 8, and what am I supposed to do when I ever get there?
There are a few steps to try.
First, try resetting Firefox:
https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
If this doesn’t solve the problem, trying using the Firefox Profile Manager to remove your old profile and create a new one manually:
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
If this still doesn’t work, try deleting the profile.ini file to force Firefox to create a new default profile:
* Make sure that Firefox is closed
* Press Windows key+R to open the Run box
* Type: %APPDATA%\Mozilla\Firefox
* Click “OK”
* Delete the file called “profile.ini”
* Run Firefox again -
I lost Firefox for no apparent reason. I deleted the program and attempted to reinstall and download. Received an error message that read "Your firefox profile cannot be loaded. It may be missing or inaccessible." At the same time, I lost Picasa and all my photos. When I tried to reinstall Picasa, I received the same message about Firefox. Can someone please help. It's driving me nuts.
See:
* http://kb.mozillazine.org/Recovering_a_missing_profile
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
I can't reinstall firefox. I deleted the profile folder and uninstalled firefox in hopes of clearing up the cookies from some problems I was having accessing my school course through a website. It seems to be downloaded but won't open up because the profile is missing. Help is appreciated thanks!
If you delete the Firefox profile folder, but leave the profiles.ini file then Firefox will try to access the folder that is marked as "Default=1" in the profiles.ini file and that will cause this error message.
*Mac: ~/Library/Application Support/Firefox/
In Mac OS X v10.7 and later, the ~/Library folder is a hidden folder.
*http://kb.mozillazine.org/Show_hidden_files_and_folders#Mac_OS_X
You do not have to delete the Firefox profile folder if there is a problem with the cookies.
You would only have to delete the cookies.sqlite file that stores the cookies in case clearing the cookies in the normal way isn't working.
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
I cannot sync my iPad or iPhone to iTunes on my Windows 8 PC, even though I have been doing this successfully for years. I have been through all the troubleshooting steps I can find in iTunes, to no avail. Help please?
I seem to be having the same problem on my Windows 8 laptop... I am able to update my iPod Nano through iTunes but my iPhone is not recognized as a device in iTunes. Have been able to update my iPad until recently. Is this a bug fix that Apple can help with? I'd rather not uninstall all my Apple programs if I can avoid it...
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downloaded firefox 4.0 i completed that then a box popped up saying profile canot be loaded tell me please how to fix this
Did you ever have an older version of Firefox installed in that PC?
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I have bee using firefox for many years and seemed to have lost it. I downloaded again about 5 times,have tried all suggestions in the forums nothing worked.The only thing is I tried to recover my Profile default fold and it is missing. What can I do? I miss using firefox and would like you back
Hello All.
I've been using Firefox for a long time with a great pleasure of course. I've got today the same problem as you: my profile can't be loaded, missing or inaccessible. I tried all solutions but it was not OK.
Finally, as yesterday I've played with hiddens files in my home directory, I noticed that my "/home/myuser/.cache" was marked with a little padlock: it was access protected. So I just execute:
'''sudo chown myuser /home/myuser/.cache -R '''
and now Firefox is working fine.
I hope this way will be useful for you
Thanks -
This ocurred on my Dell Laptop, it seems, after several reset Firefox to Default. My Dell is an Inspriron/8600. I have removed Firefox and reloaded twice. What should Ido next.
Thanks
Bernard Crotty
<sub>edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)</sub>Hi Bernard, normally, when doing a Reset, Firefox moves your old profile folder to the desktop (in a folder named Old Firefox Data), creates a new profile folder incorporating some of the data from your old profile, and updates a configuration file with the new profile folder name. It sounds as though this broke down somewhere along the way. Let's see whether it was that third step.
In order to ease the next few steps, please make sure that you can view hidden files and folders. This article has the steps:
* Windows XP: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/win_fcab_show_file_extensions.mspx
* Newer Windows: http://windows.microsoft.com/en-us/windows/show-hidden-files
To open your Firefox data folder, you can type or paste the following into either the Start menu Run box, Search box, or into the address bar of a Windows Explorer/My Computer window:
%APPDATA%\Mozilla\Firefox
In the folder that loads, you should see a Profiles folder and a file named profiles.ini (it's a text file you can edit with Notepad).
Click into the Profiles folder to see whether you can find a semi-randomly-named folder. If you find it, click into it to confirm that it contains some files and isn't empty. If there is stuff there, let's work with it. Up in the address bar of Windows Explorer, select and copy the semi-random name of the folder, or you can make a note of it somewhere.
Return back up to the Firefox folder. Right-click>Edit the profiles.ini file and it should open in Notepad. You should see something like the following:
[General]
StartWithLastProfile=1
[Profile0]
Name=default
IsRelative=1
Path=Profiles/'''asdf1234.default'''
Default=1
The part of Path after Profiles/ needs to match the name of the folder you copied or noted earlier. Go ahead and fix it and save the file.
Then try to start Firefox again. Any luck?
If the existing profile (post-Reset) is missing completely, or is missing important data, we can grab one of the earlier profile folders from the Old Firefox Data folder on your desktop. For the steps to do that, please see this post: https://support.mozilla.org/questions/1025708#answer-641099 -
I recently downloaded "Inequalirt For All," a movie by Robert Reich. I loaded $20 onto my iTunes account and there was a special where I could rent the movie for $0.99. I rented the movie but have not been able to download and play it. The error message says that there was a problem with my download even though it charged my account. I have gone through the troubleshooting steps and have reset my computer. The rental does not show up on my iPad or iPhone either. I would like to watch this movie! Please help! Thank you!
Hello Yazan1,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Best of luck,
Mario -
<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/947572]]</blockquote>
after I received the error message, i uninstalled and then re-installed mozilla firefox. my desktop now has a mozilla firefox icon and a separate folder entitled: old firefox data. i tried a solution posted at the site:Hello poestirs3
press Windows key + R to open the Run box of windows Vista, then type '''%APPDATA%\Mozilla\Firefox''' (or copied from here) and click "'''OK'''" to quickly open the appropriate folder,
then find [http://kb.mozillazine.org/Profiles.ini_file profiles.ini file] (see the screenshot how possible looks like) and rename it (right-click on mouse and select rename) to profiles.iniOLD , then when you start firefox again, a new default profile folder will be created and only a single profile, the new "default", will be listed in the Profile Manager.
This new "default" profile doesn't contain any of the profile data or settings stored in your old "default" profile folder, which still exists but is no longer accessible from the Profile Manager.
Your existing Firefox user profile data, which includes bookmarks, passwords, cookies, preference settings and added extensions, will no longer appear in the new profile but you [http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox can transfer the data from the old profile folder to the new default profile folder].
see also : [https://support.mozilla.org/el/kb/Recovering%20important%20data%20from%20an%20old%20profile#os=win7&browser=fx17 Recovering important data from an old profile]
thank you -
Keeps saying its missing or inaccessible, how do i fix this?
every time i try and open firefox a message pops up saying "your firefox profile cannot be loaded. it may be missing or inaccessible"
Check if you have a profiles.ini file in the "%AppData%\Mozilla\Firefox\" folder (Linux: ~/.mozilla/firefox; Mac:~/Library/Application Support/Firefox/).
This usually happens when the profile that is marked in the profiles.ini file as Default=1 is missing.
*http://kb.mozillazine.org/profiles.ini_file
If there is still a profiles.ini file, but the profile folder is no longer present then delete the profiles.ini file to force Firefox to create a new default profile.<br />
Otherwise you can create a new profile and use "Choose Folder" to recover an existing profile.
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
I updated my 4S phone to IOS 7.1.2 and lost my wi-fi. The wi-fi is on, but can't find ANY networks. I have been through all the steps, from turning the phone on and off, resetting the network settings, resetting the whole phone, redownloading 7.1.2 and lastly going to the Apple store for help. They tried all the exact same steps I did, took the phone apart and looked at and said it is in "pristine" condition. They have no idea why it isn't working, but they could offer to sell me another phone. This is extremely annoying! They claim it has nothing to do with the update to 7.1.2, but that is when I lost the wi-fi, so it has to be related!
My 4s i-phone which is 2 years old cannot find any wi-fi networks not even my home network... I had the same problem two months ago but i turned off the i-phone for 8 hours and then it was okay... Now it happened again.... I tried to restart the modem but whilst my laptop is connected regularly, my phone still cannot find any wi-fi networks... I restart the i-phone, i reset it, i chose reset network settings, reset all settings, i turned it off for a whole day in case it was overloaded, i turned on the airplane mode and turned it off again, i put it into the freezer for 10 minutes within a zipped bag but 3 days now and i still cannot be connected to my home wifi... I went to the technician today and he told me that it means that wi-fi is broken and that i need to change it with a charge of 70 euro but i have to give my phone for 10 working days so as to be fixed... I am so frustrated and i don't know if i want to give 70 euro for wifi since i don't know if it would make the same problems again...
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