When I click to update pages in the app store, nothing happens but it says it's downloading?
I am trying to update pages in the app store. It says it is downloading but nothing is happening. It just asks me to put in my password over and over again. Now I can't even open pages because it says it is being updated, but it's been that way for days. What to do?
Sign out of the App Store and sign back in with the new password.
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I'm trying to download Photoshop CC with the creative cloud app. When I click on updates it just spins and spins, nothing happens. Help!
Hello,
I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC (together with the Apps) doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter -
MacBook Air 13" running 10.7.5 When I click to download Mavericks in the App Store, nothing happens. What could be the solution?
There may be no progress bar apparent for Mavericks in the App Store. It may be a bug associated with this particular download.
To determine if it is actually downloading use Launchpad. You should see a fairly obvious new icon with an associated progress bar. Make sure you check every Launchpad page by swiping left / right.
If it's paused, click the icon to restart it.
Once it completes the icon will appear in Applications and Launchpad, it's just easier to find in Launchpad.
When it's finished downloading it looks like this:
If it really is not downloading read Mac App Store: How to resume interrupted downloads
Open the Mac App Store.
From the Store menu, choose Sign In.
Enter your Apple ID and password.
Click Purchases to get to your Purchases Page.
Click the Resume button next to the app name. -
Can't download Lion. When I click on the Lion icon in the App store, nothing happens?
Can't download Lion. When I click on the Lion icon in the App store, nothing happens?
I hate the fact that I found this topic on Google, but after I had to log in to post this reply it took me somewhere else! Again, a site designed by people who must never use their own software. Any site that makes you log in to use a feature should not cast you adrift one you've logged in for the express purpose of using that very feature. It makes me angry before I even start! I am only here now because I have been run through the hoops trying to buy Lion and install it. When I launched the app store, it had a lion's face I had to click on to download. But there was no link to Buy or Download. Eventually after many relaunches I accidentally discovered that if i clicked on £20 it changed into a green Buy - but only if you click directly on it, it you click on the down arrow it invites you to copy a link or to share it with somebody.. Then it made me log in again (what instant amnesia this site has) and I had to re-enter all my credit card info because it would not access an Australian American Express card even though it has a UK billing address. So I went back again, and still got the Lion. I clicked Buy several times but nothing happened. Then out of the blue it changed to Install. I clicked that many many many many many many times. Nothing happened whatsoever. I am going to have to give up for now and try and get through to Apple tomorrow as they shut up shop and there is no sales or tech support. God knows how many times they have charged my credit card for all the times I clicked Buy and nothing appeared to happen, or maybe it did happen and just doesn't tell you.
So far tonight I've done nothing but start and restart AppStore, log in over and over, click the price>Buy and try to click install. and for all this effort so far I have got a big fat zero.
I would have thought by now that Apple would have had some experiene in designing and delivering software over the internet, but my experience tells me that they are complete beginners whe it comes to user-friendly ecommerce. This is some of the laziest web work I've had the misfortune to be annoyed by.
Here's what I think should happen:
Log in once and once only
Click the product you want
Click Buy (a separate button from the price tag)
Once sale approved, click Download
Progress bar appears
Feedback in plain English for any action that cannot be completed for any reason, with that reason spelt out in layman's terms. -
I get a message that I have 2 updates available. I updated OS X for Mountain Lion to the latest version, but I can't update my iPhoto app. I get the following message:
iPhoto can’t be installed on “Macintosh HD” because OS X version 10.8.2 or later is required. You can update OS X from the Updates page of the App Store.
I've tried updating from the store, from the app, from Apple....anybody else having a problem with this?I think that perhaps the store is under quite a large load at the moment.
See this post. https://discussions.apple.com/message/19622224?ac_cid=tw123456#19622224
I used the combo updater, http://support.apple.com/kb/DL1581, that works OK. Update iPhoto after using the combo updater. -
We could not compete your update.
Iphoto can’t be unstalled on “Macintosh HD” because OS X version 10.8.2 or later is required. You can update OS X from the Updates page of the App Store. Why is this happening I have a OS X 10.8.1 (12B19) already installed but he update will not install, as a matter of a fact the update does not even come up in teh appstore. I recently purchased the MacBookPro in May 2012, and updated with the new OS X came out. I am new to MAC but enjoying it. What do I need ot do. Please do not say go back to the App Store.Just bought a MacBook Pro 13" Retina for my wife (yesterday). Having the same issue, iPhoto wont install, says i need 8.2. But I cant update to that version. Tried the App Store, but it says this computer is not compatible with that OS (really). Tried the link above, and it wont install becauase it says there is not enough room on the harddrive. I love Apple products, but the last month everything is buggy. This is kind of the last straw for me. Please help.
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Since the update, the update page in the app store is blank.
Since the update to iOS6.1.1, the update page in the app store is blank and won't load.
There is the symbol for updates to run, though.And weeks later, March 2nd, this is still a problem. Why hasn't Apple fixed this yet?
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Hello I formatted my iMac today and wanted to download iphoto again but after i press the button to install it in the app store nothing happens! same with the yosemite upgrade.. In the iPhoto ratings there are alot of other people facing this problem I hope somebody can help me. thank you in advance
If you have OS X 10.6.8 as you state you can not get iphoto form the App store - you must have Yosemite OS X 10.10. installed to download iphoto 9.6 from the App store
If Nothing happens then you need to contact App store support - link is on the right of the App store window
LN -
No new files showing up in Downloads folder. No nothing. :-(
Internet connection is fine. Signed in with proper credentials, no problem.
No messages in the console.
What could be wrong?There may be no progress bar apparent for Mavericks in the App Store. It may be a bug associated with this particular download.
To determine if it is actually downloading use Launchpad. You should see a fairly obvious new icon with an associated progress bar. Make sure you check every Launchpad page by swiping left / right.
If it's paused, click the icon to restart it.
Once it completes the icon will appear in Applications and Launchpad, it's just easier to find in Launchpad.
When it's finished downloading it looks like this:
If it really is not downloading read Mac App Store: How to resume interrupted downloads
Open the Mac App Store.
From the Store menu, choose Sign In.
Enter your Apple ID and password.
Click Purchases to get to your Purchases Page.
Click the Resume button next to the app name. -
I was notified that Pages and one other application have updates. When I tried to login, the Apps page asks me to login to an account I am not familiar with. I imagine that this machine was used by someone else to update or download 2 apps. I would like to delete them and download the latest apps using my account. Can I do this?
You can log in to your own account at any time and access the appliactions you have paid for, just fill in your own Apple ID.
Peter -
When I click my home page icon the tab this is open goes to my home page BUT another new tab opens.
when I click my home page icon the tab that is open goes to my home page BUT another new tab opens. How do I stop the new tab from appearing?
It's easy to add extra tabs to your set of home pages. You can use the Options dialog to make sure there is only one. These articles point the way:
* [[Startup, home page and download settings]]
* [[How to set the home page]]
Because the space is short, you may want to select the whole home page URL (Ctrl+A) and paste it into a document or into a larger textbox like the one I'm typing in now. You're looking for a vertical bar (|) that is followed by a second URL.
If it's not part of your home page setting, the most likely cause for this change is a bad add-on that rode along with some free software.
I suggest starting here:
Open Windows Control Panel, Uninstall a Program. Click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.
Then, in Firefox, open the Add-ons page using either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible).
Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Does that shut down the extra tab? -
When I try to open a recent document I get the following message "You need a newer version of Pages to open this document." I have downloaded version Pages version 5.2.2 and the app store confirms this (and won't let me download it again), but my Pages About reports that I am using 4.3
Here is the solution that I received from the chat line.
When you update applications like Pages it usually keeps both versions on the computer. So what most likely happened is it didn’t put the new version on your dock. So to fix this, open a finder window. And go into applications which should be listed on the left. Scroll down and you will see Pages listed in here. And the icon should look different. You can drag that icon down onto your dock.Open that and you then can access your documents -
I bought pages on the app store and have math type installed. However I am do not have the option to "Insert > Mathtype Equations" either with right click or the drop down menus at the top of the screen. I also have OS Lion installed if this makes any difference. Please help!
I assume but I can't check that MathType rely on the standard iWork applications location which isn't the one used by the mac App Store.
Create a subfolder named iWork '09 in the Applications folder.
Select the iwork applications which you own then drag them into the iWork '09 folder.
You will be asked to type your password. Don't worry, it's normal.
It's required because the System must store the infos describing the new location so that, if a new revision is delivered, mac App Store will be able to find the apps where they are.
When this will be done, try to re-install MathType.
I guess that this time it will behave flawlessly.
Yvan KOENIG (VALLAURIS, France) mardi 13 septembre 2011 16:48:19
iMac 21”5, i7, 2.8 GHz, 4 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.0
My iDisk is : <http://public.me.com/koenigyvan>
Please : Search for questions similar to your own before submitting them to the community -
I get a notice that says a security and stability update is recommended for Fire Fox 3.6.15. When I click to update a bar appears showing attempt to contact but nothing ever updates.
Sometimes the updater gets in a funny state - Go to http://www.mozilla.org/en-US/firefox/new/ and download the full installer. Close Firefox and run the installer
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I downloaded pages from the app store and I can use it on my Mac login but it doesn't show up when my wife logs in to her account? Were using the same computer, just different logins.
No. You need to buy it for your Apple ID and for the other. You will have problems with updates
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