When I click tools|options, I cannot see the options tabs

Normally the options window has a set of tabs at the top, but when I click tools | options all I can see is the general tab, no tabs are shown and I cannot move the window down. I am operating with a screen resolution of 800x600 and have tried in both normal mode and safe mode. However, if I change the resolution to 1024x768 I can see the options tabs, but it is difficult for me to see with impaired vision. How can I fix this to be able to see all the options using 800x600 screen resolution?

cor-el - seeing the menu is not the problem. Not being able to see the options tabs is the problem.But now I can see those also in normal mode with only some of previously active add-ons disabled. . I am suspecting an add-on, but not sure which one, and don't have time at the moment to disable-reenable them one at a time.

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Hi Bracmanf,
bracmanf wrote:
I am using Adobe Premiere Pro CS6. My aim is to export an mpeg file with closed captioning embeded for network television.
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bracmanf wrote:
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bracmanf wrote:
However, I cannot find the "Caption" menu to do so? Where is it?
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bracmanf wrote:
Am I running into problems because I am not on the Creative Cloud?
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bracmanf wrote:
IF so, is it possible to upgrade and how do i do that. Adobe has made it incredibly difficult to contact anybody.
You can download a free trial of Creative Cloud here: https://creative.adobe.com/products/creative-cloud
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When I click tools|options, I cannot see the options tabs

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