When I click update on Itunes to update my IPod Touch it says an error occured.
When I update my Ipod it says that an error has occured. It has done that twice.
If y are updating via Settings>General>Softwar update:
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try connecting the iPod to your computer and updating via iTunes
If you are updating via iTunes what does the error message say?
Similar Messages
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When I was updating my ipod touch 4g 8g 4.3.3 the USB came out and now it just shows connect to itunes and when i try to update it comes with error 6. I do all of the help things and nothing happoned
First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem. -
When I try to update my iPod Touch, I get an error message saying "The iPod Software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later." Has anyone else had that and how do you end up updating your iPod?
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem -
While I was updating my ipod touch there was an error and it said I needed to restore my ipod. I restored it from backup but I seem to have lost all my pictures that I had stored on there. Is there any way to get them back?
- Try restoring from a backup that include the photos. See the restore topic of:
iOS: How to back up
- If you use PhotoStream you should be able to get the last 30 days worth from your PhotoStream. See:
iOS: Importing personal photos and videos from iOS devices to your computer -
I have iOS 7. When I go to the itunes store on my ipod touch it gives me a blank screen with nothing on it. I restarted my ipod touch and it didn't work. Can someone help me with this?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App stores and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I changed from IE to Firefox. When I click on a shortcut in an email, I get the message "an error occurred in sending the command to the application" in Outlook. It doesn't stop Firefox opening and going to the site, but is annoying.
See:
*http://kb.mozillazine.org/Windows_error_opening_Internet_shortcut_or_local_HTML_file_-_Firefox -
every time I try to update my macbook air it says an error occurs during installation how do I get the updates to install?
Hi,
Have you activated messages on your settings page?
HW -
I keep getting this error when I click on the link inviting me to join a Photo Stream: "An error occurred while joining the Photo Stream. Please try again later."
I was the one who set up the Photo Stream and sent the link to myself. I called Apple and they said I did everything right and the server must be temporarily down, but it has been the same for the better part of a day.None of the fixes above worked for me. Continued getting the "try again" error message.
Tryed a bunch of things, such as going directly to icloud on Safari to open the mail message, no luck.
Tryed the following;
Went to iCloud and logged in via Safari, clicked on my account name in top right corner, selected "Advanced" on drop down menu, and selected "Reset Photo Stream".
Turned off Photo Stream on all devices and iPhoto.
Turned on Shared Photo Stream option on Mac iCloud preferences.
Tried the "Join This Photo Stream" button in my Mac Mail app .me account again.
Still got the error message.
Forwarded the original mail message to a yahoo account, selected "Join this Photo Stream" in the yahoo account mail (still in my Mac Mail app), and lo and behold, iPhoto opened and displayed the photos.
Could be this would have worked right from the start.
Oh yea, still get the "try again" message if I click on the Photo Stream button in my .me account. -
Its been stuck like that for more than an hour. My iTunes doesnt recognize the iPod Touch and says 'iTunes could nit connect to this iPhone-unknown error
I'm soooo sorry to bump this but MAYBE someone will know what to do?! I've just tried EVERYTHING. I need help. Please, anyone?!
*last chance and I'm backing away sloooowly*
thanks to ANYONE who will suggest ANYTHING at all!!! -
when i try to download a game from the app store it says unknown error occurred... what do i do
Payment problem
1. Check credit card number
2. Check security code
3. Billing Address must be the same as credit card
4. Check expiry date
5. Make sure you have sufficient fund -
I have lost al my music when i have update my ipod touch 4g to ios5
hello,
i have update my ipod touch 4g to ios5 but i have lost al my music a can get my apps back but not my music.
why??
and i have buyed al my music on my ipod touch 4g itunes app and not syncronised to my pc because my dad doesnt whant that.
how do i get my music back??
Tim Bakker
from The Netherlands.
windows vista ipod touch 4g ios 5Unfortunately if the music has not been transfered to a computer and/or backed up, there is not much that can be done...
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Title explains. Also, I tried disconnecting it and then reconnecting it, but no luck. I am writing to you on my iPod touch(5th gen ) so as you can see it has Internet access.
Try updating the iPod touch again.
A few people in this thread say the problem isn't happening anymore. -
I was updating my ipod touch and the updation had an error and it froze at the apple logo with the loading bar underneath. How do I fix it? I tried the turn off button home screen button and even the volume buttons. I cant get anything to work. Please help me.
Connect to itunes and retore.
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HT4623 I Cant update my ipod it tells me unknown error occurred
I Cant update my ipod it tells me unknown error occurred
What is the complete wording of the error message?
iTunes: Specific update-and-restore error messages and advanced troubleshooting -
I've just got back of holiday and while there my phone decided to turn itself off, it would not come back on unless I plugged it into the wall charger, it said that I had to connect it to iTunes, but being on holiday I couldn't.
So when I got home yesterday I plugged it into my laptop and the Apple logo came on, and then went off again, then back on and off again, it was doing this untill I unplugged it. So I put it into recovery mode and it said Connect to iTunes, so I did. It then said that the phone needed to be restored, iTunes started this process, 'extracting software' it said, and then once that was done it said 'preparing iPhone for restore' but then my phone disconnects itself from the laptop and then connects again then disconnects again. Then iTunes comes up with a message saying 'iTunes can not restore this iPhone 'iPhone', a unkown error occured (21)'
I have tried over and over again to try and do this but it keeps coming up with the same.
Does anyone know what's wrong with my iPhone and how I can fix it?
ThanksAnd what did the error message say?
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It's weird because it shows up on my iPod and my ipad.