When I close Firefox and then try to reopen it cannot and says Firefox is still running

If I try to reopen Firefox after closing the application, I receive a message that it cannot open because " Firefox is still running"
I am operating with Vista Premium 64bit
My only solution is to restart my computer.

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
*Java Plug-in 1.6.0_13 for Netscape Navigator (DLL Helper)
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)

Similar Messages

  • When i close firefox it keeps running in the background and i have to got in taskmaster to close it so i can open it again

    when i close Firefox it keeps running in the background and i have to got in taskmaster to close it so i can open it again I am running windows 7 64 bit

    Firefox Hang at Exit
    https://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit
    See the Bulleted points in this section
    Check and tell if its working.

  • I close Firefox then when I try to reopen it later it tells me its still running and I should close that before opening it again... But its NOT running in a way where I can close it!?! What should I do?

    I am using Firefox in a Windows 7 64-bit environment. I have what I feel is a fairly standard set of programs installed. MS Office, Adobe Photoshop, Nero Burning ROM, Diskeeper... etc. And I have the latest regular version of Firefox installed, version 3.6.13.
    And lately 2, out of 3, times I close Firefox it must not be closing correctly. But I cannot tell until I need to reopen it. Then I get an error message saying that it's already running and I should close the "current instance" of the software. Now I can either start up the task manager and kill it ... or I can restart my computer. And I've done both. But it keeps happening.
    So I am wondering what might be causing this to happen? And If there is anything I can do to correct the issue?

    For more information see [[Basic Troubleshooting]], under
    '''4. Restart Firefox in Safe Mode'''

  • My homepage will load about 30% and then i'm dead in the water. when i close firefox it appears to close but when i try to reopen it tells me that it's already running. started with beta 6 i deleated and loaded ver 5 no change

    when i start firefox, everything starts normal then my homepage (igoogle) starts to load, gets to about 30% and stops. from there i can click on links or bookmark and a new tab will open but no page will load. i can't get anywhere. then when i close firefox it appears to close normally but when i try to reopen firefox i get a message that firefox is still running but not responding and the only way to shut it down is to reboot. when it first occured i was running beta 6 (since it became available, i also used beta 4 & beta 5) i then uninstalled beta 6 and downloaded and installed ver 5 same problem. i then did a system restore to a time before the problem.. no luck. i'm not sure what to try next. IE & chrome both work fine

    I'm in exactly the same boat - dead at blue screen, only option is to salvage using target mode.
    I don't currently have access to another Mac to do target mode. I was planning to buy a new Mac this fall anyway, though. 2 questions in preparation for that purchase:
    1) Is there anything I can do before buying a new Mac to make the salvage process more successful? ie, should I spend the time and money going to the genius bar to have them help me get from totally crippled to partially crippled? (As for expertise, I'm a proficient consumer-grade user, but Apple Support walked me through the safe-boot process, etc.)
    2) Is Apple going to provide 10.5 once it is released to people who buy a new Mac in these 6 weeks pre-release?
    Thanks for your help,
    Bailey

  • Why does Firefox try to launch Adobe and/or Quicktime when I close Firefox? What is it loading into those programs?

    When I shut down Firefox, it tries to start Either Adobe Reader, Quicktime, or both. It has done this ever since the first time I installed an used version 4. The applications do not actually launch, as in a window opening, but they are then present as a process in the system, and I have to close them from the Task Manager. It usually launches just one, but, if it's trying to launch one, and I use Task Manager to close it, it then launches the other. If I hurry and stop that one, Firefox reports that it messed up, and wants me to keep using the Internet for its own purposes that have nothing to do with what I was using the Internet for. This never happened under previous versions of Firefox. Do I need to revert to a previous version? I'm running Kaspersky Internet Security, and it shows I have no malware or the like on my computer, which could cause this. So, why is Firefox trying to do things I did not ask it to, and then expecting me to let it phone home to tell about it when I stop it. By the way, out of good practice, I often close down my Internet connection before closing Firefox, (in case I do get something like a Key Logger loaded, to prevent it from sending its final report before the cache is cleared), but this also happens when I have not yet closed my Internet connection before closing Firefox, so I do not think that is the issue, nor should it be. Your question below about when it happens does not provide for the answer "Every time Firefox Closes", so I picked the closest such answer.

    This can be caused by clearing the cookies via [[Clear Recent History]].<br />
    * Firefox/Tools > Options > Privacy > Firefox will: "Use custom settings for history" > [X] Clear history when Firefox closes > Settings
    You can try to exclude the cookies to test that.<br />
    You can let all cookies expire when you close Firefox to remove unwanted cookies and keep the ones with an allow exception.
    * Tools > Options > Privacy > Cookies: "Keep until": "I close Firefox"
    If you use [[Clear Recent History]] to clear the cookies when you close Firefox then Firefox also tries to clear the cookies from plugins like Flash and starts a plugin-container process for each plugin and possibly for each cookie (?) and that can add extra time if there are a lot of cookies to remove and also can cause an unresponsive script error to appear.

  • Sometimes when I close Firefox and try to open it in few moments it shows me message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." However, I haven't o

    Sometimes when I close Firefox and try to open it in few moments it shows me message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." However, I haven't opened any additional Firefox related programs, and previous Firefox is closed. First I though it is because of my computer, but then I discovered that other people have the same problem as well
    == This happened ==
    A few times a week
    == some 2 month ago ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; InfoPath.2; .NET CLR 3.0.30729)

    Hi Andis.
    First of all, this is completely normal behavior, although it's a bit irritating, I know. What happens is that when you close Firefox, despite the window disappearing right there and then, Firefox keeps running for a little bit until the whole closing procedure is completed. This can take a fraction of a second on fast computers, or can take a few seconds on slow computers or when Firefox is storing a large session (if you save your tabs). All you have to do is wait a bit until Firefox closes, and then open it again.
    To see if it's still running, you can press CTRL+SHIFT+ESC and then, under the Processes tab, you can see if firefox.exe is still there. If it's taking an unusual amount of time to close (which happens very rarely, and only if the browser freezes on exit), you can force the application to terminate from this application (task manager).
    Firefox 4.0 will reduce by 97% the time it takes firefox.exe to close, so this problem will be basically erased for Firefox's next version.
    Until then, I can recommend you this extension, which helps you restart your browser more easily and without bothering about closing times:
    https://addons.mozilla.org/en-US/firefox/addon/3559/
    Hopefully this will help.

  • When I close Firefox then wont reopen unless I go to task Manager and close program from there.

    When I close Firefox it will not open another window when you click on icons or manually try to open new window. I have to open Task Manager find Firefox program and manually close program. Then when you open a new Firefox window it try's to restore previous session , saying sorry Firefox crashed. I have uninstalled and reinstalled , turned off all add-on's nothing has worked. No virus's , no other outside influences , nothing else on my computer has issues. Can you help?

    See this: <br />
    https://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit

  • Firefox is freezing. When I close Firefox, and try to re-start it, it will not open. I need to access Task Manager, where I find Firefox still running. I close Firefox in Task Manager & can re-start Firefox.

    Firefox is freezing in the middle of a browsing session. When I close Firefox, and try to re-start it, it will not open. I need to access Task Manager, where I find Firefox to still be running. Once I close Firefox in Task Manager, I can re-start Firefox. This can happen several times in the space of a few hours? I'm running Vista Home premium with Firefox 3.6.16, and this problem has only started in the last 4 weeks. Can Anyone Help? Core 2 Duo E7300 with 4GB RAM.

    Sounds like it is hanging when you exit and later try to restart Firefox.
    * How to stop the running Firefox process
    ** In Task Manager, does firefox.exe show in the '''<u>Processes</u>''' tab?
    ** See: http://kb.mozillazine.org/Kill_application
    **Windows 7 users: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
    * What may cause Firefox to hang at exit
    **Windows 7 Task Manager: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
    ** http://support.mozilla.com/en-US/kb/Firefox+hangs
    ** http://kb.mozillazine.org/Firefox_hangs
    ** https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
    * You may need to try Firefox Safe Mode
    ** You may need to use '''Safe Mode''' to locate the problem: ***See: http://kb.mozillazine.org/Safe_Mode
    ***Firefox 4 users, hold the Shift key while clicking the Firefox 4 desktop icon to enter Safe Mode.
    ***Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox.
    ****In Firefox 4, Safe Mode also disables Plugins and Hardware Acceleration.
    ****If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''<u>before</u>''' starting Safe Mode (In Firefox 4, Tools > Add-ons > Appearance). See: http://support.mozilla.com/en-US/kb/Using%20themes%20with%20Firefox#w_managing-themes-and-personas
    ****When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode".
    ****Test to see if the problem you are experiencing is corrected.
    *** If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it
    ***#by enabling '''<u>one at a time</u>''' until the problem reappears.
    ***#You can also enable a few at a time (3-5), keeping track of what you just re-enabled to see if the problem re-occurs; this will help narrow down the possibilities if you have a large number of add-ons.
    ***#'''<u>You MUST close and restart Firefox after EACH change</u>''' via File > Restart Firefox (on Mac: Firefox > Quit).
    ***#You can use "Disable all add-ons" on the Safe Mode start window.
    **See the following for more information
    *** http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
    *** http://support.mozilla.com/en-US/kb/Troubleshooting+plugins
    *** http://support.mozilla.com/en-US/kb/Basic+Troubleshooting
    <br />
    <br />
    '''You need to update the following:'''
    *Adobe Shockwave for Director Netscape plug-in, version 11.0
    *Shockwave Flash 10.2 r152
    #'''''Check your plugin versions''''' on either of the following links':
    #*http://www.mozilla.com/en-US/plugincheck/
    #*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
    #*'''Note: plugin check page does not have information on all plugin versions'''
    #*There are plugin specific testing links available from this page:
    #**http://kb.mozillazine.org/Testing_plugins
    #'''Update Shockwave for Director'''
    #*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    #*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    #*When the download is complete, exit Firefox (File > Exit)
    #*locate and double-click in the installer you just downloaded, let the install complete.
    #*Restart Firefox and check your plugins again.
    #*'''<u>Download link and more information</u>''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
    #'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
    #*Download and SAVE to your Desktop so you can find the installer later
    #*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
    #*After download is complete, exit Firefox
    #*Click on the installer you just downloaded and install
    #**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    #*Start Firefox and check your version again or test the installation by going back to the download link below
    #*'''Download and information''': http://www.adobe.com/software/flash/about/
    #**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
    #**Use IE to go to the above site to update the IE ActiveX
    #*'''Download Manual installers'''.
    #**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
    #**Note separate links for:
    #***Plugin for Firefox and most other browsers
    #***ActiveX for IE

  • When i try to load certain page, the system crashed and the bottom panel states " stopped" but when I close and open firefox again,it can't and I get this message that says my firefox is still running and to open the browser i need to restart the compu

    while browsing suddenly the system crashed and the bottom panel says " stopped".When closed and re-opened, I got a prompt that says firefox is still running and i have to close to open again or have to restart the computer but it doesn't work
    == This happened ==
    Every time Firefox opened
    == just happened

    You get message "firefox is still running" and computer restart doesn't help you. Try the advice below.
    Make sure Firefox isn't running (end firefox.exe process in Task Manager or restart computer)
    Find your profile folder
    C:\Documents and Settings\USERNAME\Application Data\Mozilla\Firefox\Profiles\xxxxxxxx.default
    find file "parent.lock" in it and delete it (the file is empty, its function is to signify to Firefox whether it's already open or not).
    Then try to open Firefox again. Will it start or not? What will it say?

  • When I close out and try to come back on I am told that Firefox is still running, close it out. How can I close it out again...

    When I am on the computer, and close out, sometimes I need to get back on. When I try to do so, I am told that Firefox is already running, close it out or restart. This is not right, and it should not be. Why can't I get back on line?

    Sounds like it is hanging when you exit and later try to restart Firefox. Generally, the cause is an Extension or a Plugin.
    * How to stop the running Firefox process
    ** In Task Manager, does firefox.exe show in the '''<u>Processes</u>''' tab?
    ** See: http://kb.mozillazine.org/Kill_application
    * What may cause Firefox to hang at exit
    ** http://support.mozilla.com/en-US/kb/Firefox+hangs
    ** http://kb.mozillazine.org/Firefox_hangs
    ** https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
    * You may need to try Firefox Safe Mode
    ** You may need to use '''Safe Mode''' to locate the problem: http://kb.mozillazine.org/Safe_Mode
    **Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox. If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''<u>before</u>''' starting Safe Mode. When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode". Test to see if the problem you are experiencing is corrected.
    ** If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it by enabling '''<u>one at a time</u>''' until the problem reappears. '''<u>You MUST close and restart Firefox after EACH change</u>''' via File > Restart Firefox (on Mac: Firefox > Quit). You can use "Disable all add-ons" on the Safe mode start window.
    ** See the following for more information
    *** http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
    *** http://support.mozilla.com/en-US/kb/Troubleshooting+plugins
    *** http://support.mozilla.com/en-US/kb/Basic+Troubleshooting
    '''Other issues needing your attention'''
    The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins.
    *Adobe Shockwave for Director Netscape plug-in, version 11.5.9.615
    **'''''Security update 11.5.9.620 released 2011-02-08'''''
    *Adobe PDF Plug-In For Firefox and Netscape "9.4.1"
    **Update to version 9.4.2 (released 2011-02-08) or Reader X (version 10)
    **Reader X (version 10)
    ***New Adobe Reader X (version 10) with Protected Mode was released 2010-11-19
    ***See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
    *Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers
    **6 updates behind
    **'''Security update 1.6.0_24 released 2011-02-10'''''
    #'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
    #*'''Note: plugin check page does not have information on all plugin versions'''
    #'''Update Shockwave for Director'''
    #*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    #*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    #*When the download is complete, exit Firefox (File > Exit)
    #*locate and double-click in the installer you just downloaded, let the install complete.
    #*Restart Firefox and check your plugins again.
    #*'''<u>Download link and more information</u>''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
    #'''Update Adobe Reader (PDF plugin):'''
    #*From within your existing Adobe Reader ('''<u>if you have it already installed</u>'''):
    #**Open the Adobe Reader program from your Programs list
    #**Click Help > Check for Updates
    #**Follow the prompts for updating
    #**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    #*Download complete installer ('''if you do <u>NOT</u> have Adobe Reader installed'''):
    #**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
    #**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
    #**Click "Save to File"; save to your Desktop (so you can find it)
    #**After download completes, close Firefox
    #**Click the installer you just downloaded and allow the install to continue
    #***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
    #**'''<u>Download link</u>''': ftp://ftp.adobe.com/pub/adobe/reader/
    #***Choose your OS
    #***Choose the latest #.x version (example 9.x, for version 9)
    #***Choose the highest number version listed
    #****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
    #***Choose your language
    #***Download the file, SAVE it to your hard drive, when complete, close Firefox, click on the installer you just downloaded and let it install.
    #***Windows: choose the .exe file; Mac: choose the .dmg file
    #*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
    #**''<u>Also see Download link</u>''': http://get.adobe.com/reader/otherversions/
    #**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
    #*After the installation, start Firefox and check your version again.
    #'''Update the [[Java]] plugin''' to the latest version.
    #*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
    #*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
    #* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
    #* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org
    #*Java Test: http://www.java.com/en/download/help/testvm.xml

  • When I close Firefox and then come back to it layer a box comes up that says it's already running. It ays to close Firefox first but when I hit close nothing happens and the box comes up again. I have to shut down my computer and restart to get into Firef

    When I close Firefox and then come back to it later a box comes up that says it's already running. It says to close Firefox first but when I hit close nothing happens and the box comes up again. I have to shut down my computer and restart to get into Firefox again. If I can't get this fixed I will start using someone else. Someone told me a way to close Firefox but I forgot what they said.
    == This happened ==
    Every time Firefox opened
    == a couple of months ago

    Hello Brian.
    You don't need to restart your computer to open Firefox again: you just need to close it manually through your application manager (CTRL+SHIFT+ESC in Processes tab). Anyway, hopefully this support article is what you need:
    http://support.mozilla.com/en-US/kb/Firefox+hangs
    What's probably happening is that you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
    Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] and select ''Disable all add-ons''. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.
    If you want support for one of your add-ons, you'll need to contact its author.

  • I close firefox and when I try to open it later, a pop-up says it is still running and I have to restart my pc?

    I close firefox and when I try to open it later, a pop-up says it is still running and I have to restart my pc? tried closing Firefox down but Task manager says it is NOT running even though the window that pops up says it is still running??

    When you go to task manager, go to the "processes" tab, right click on "firefox.exe," and select "end process tree." In the picture I've attached, I'm using windows 8, so the UI is a little different, but I hope it points you in the right direction.

  • When I close firefox it doesn't really close it seems to be hidden. Then when I try to start it again I have to Alt, Ctrl, Del, go to process , turn it off then hit it to start again. I can not get it to open in the hidden process that it is in

    Apparently when I close Firefox it doesn't really close. I get told when I try to open Firefox later "Firefox is still open, you must close Firefox, Then reopen it. Then I hit Alt, Ctrl & Del, go to process's then I have to close it then reopen it. It does not open until it is closed in process's.

    The process can take a few seconds to close. Sometimes you need to use Task Manager.

  • Firefox will not connect to internet after upgrade. The window pops up but shows "connecting " in tab. And then it sit there. Close it down and then try to reopen it and get message " Firefox already running, Exit program or shut down computer" ???

    Firefox will not connect to internet after upgrade. The window pops up but shows "connecting " in tab. And then it sit there. Close it down and then try to reopen it and get message " Firefox already running, Exit program or shut down computer" ?????????????????

    1st problem see http://kb.mozillazine.org/Firewalls
    2nd problem, to close Firefox properly use File > Exit
    :not with the [x] in upper right corner which close window
    :see http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit
    :if restarting use "Restartless Restart" extension as mentioned there.
    <br><small>Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.</small>

  • I had some problems with my pc, since then when I close Firefox it won't reopen unless i go to Task manager and end the process for FF.

    I had some problems with my pc, since then when I close Firefox it won't reopen unless i go to Task manager and end the process for FF. I have uninstalled FF and re-installed it and no change.
    Walt

    See "Hang at exit":
    * http://kb.mozillazine.org/Firefox_hangs
    * [[Firefox hangs]]

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