When I close firefox I have to restart comp to bring it back up error say it is still running but it is not

it wont shut down

See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
*https://support.mozilla.com/kb/Firefox+hangs

Similar Messages

  • When I close Firefox and try to restart it, my system thinks it's still running, and I must reboot in order to start Firefox 3.6.11.

    When I close Firefox and try to restart it, my system thinks it's still running, and I must reboot in order to start Firefox 3.6.11. I'm running Windows Vista and this is the only program that has this problem. Another symptom is the program does not show up in my recently used programs list nor is it in the task list once I've closed it, though Windows will not open it because it thinks it's still running.

    I am also using Windows Vista 64 bit and have the same problem..what i do is instead of rebooting the computer press CTRL ALT and DELETE key. start the task manager and go to the Process tab and look for firefox .exe click on it and hit the end process tab. close that window and firefox should run... and this problem started when i upgraded to firefox 3.6.12
    If anyone has a permanent solution please post.

  • When I create app tabs they appear as they should. When I close firefox and open it it fresh all the app tabs are gone. How can I pin them sothey do not disappear when I close firefox?

    see question

    Make sure that you do not use Clear Recent History to clear the <i>Browsing History</i> when you close Firefox.
    * https://support.mozilla.com/kb/Firefox+does+not+ask+to+save+tabs+and+windows+on+exit
    * https://support.mozilla.com/kb/Clear+Recent+History

  • Firefox was working just fine but the last few days it won't let me open it because it says it's already running but it's not how do I close it to open it?

    This is the message I get whenever I click on the Foxfire icon on my computer. Even when it has been down for hours:"Foxfire is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."

    See also https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding

  • On my laptop I cannot open up Mozilla browzer because it say it is allready running, but it is not even after shutting computer off an restarting. How do I turn it off

    I cannot get on line because it states it is already running. This has happened before and it tells me I should restart computer which works, but this weekend it has not worked and it keeps telling me it is still working. This is not the laptop that I am having trouble with that is why I can ask my question. The one with the problem is Windows XP. Now every time time I go to open the browser it looks like it is starting up and then nothing no matter how long you wait

    Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
    Download a fresh Firefox copy and save the file to the desktop.
    * Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
    Uninstall your current Firefox version if possible.
    *Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
    You can force Firefox to create a new default profile if you remove the profiles.ini file.
    * http://kb.mozillazine.org/profiles.ini_file
    You can find that file here:
    C:\Users\&lt;user&gt;\AppData\Roaming\Mozilla\Firefox\
    The "Application Data" folder in XP/Win2K and the "AppData" folder in Vista/Windows 7 are hidden folders.
    *http://kb.mozillazine.org/Show_hidden_files_and_folders
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • I like the zoom feature, but when I close firefox, I have to keep safeing it again. Is there away to save this??

    Same as above

    I don't know why it says that I use firefox 4... When I check in my About window it says 18.
    I do ignore the message about the plugins. But I've started to get a little bit annoyed that I have to move up and press the little x every time I navigate to a site that needs something like flash. It eats up the size of about two text rows... it feels so unnecessary that it's there. If I want flash I will install it... The browser doesn't have to inform me about it every time.
    I really hoped for a better answer. Hopefully the firefox crew will add an option to not show that kind of messages in the future.

  • When I close Firefox and then come back to it layer a box comes up that says it's already running. It ays to close Firefox first but when I hit close nothing happens and the box comes up again. I have to shut down my computer and restart to get into Firef

    When I close Firefox and then come back to it later a box comes up that says it's already running. It says to close Firefox first but when I hit close nothing happens and the box comes up again. I have to shut down my computer and restart to get into Firefox again. If I can't get this fixed I will start using someone else. Someone told me a way to close Firefox but I forgot what they said.
    == This happened ==
    Every time Firefox opened
    == a couple of months ago

    Hello Brian.
    You don't need to restart your computer to open Firefox again: you just need to close it manually through your application manager (CTRL+SHIFT+ESC in Processes tab). Anyway, hopefully this support article is what you need:
    http://support.mozilla.com/en-US/kb/Firefox+hangs
    What's probably happening is that you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
    Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] and select ''Disable all add-ons''. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.
    If you want support for one of your add-ons, you'll need to contact its author.

  • I close firefox and when I try to open it later, a pop-up says it is still running and I have to restart my pc?

    I close firefox and when I try to open it later, a pop-up says it is still running and I have to restart my pc? tried closing Firefox down but Task manager says it is NOT running even though the window that pops up says it is still running??

    When you go to task manager, go to the "processes" tab, right click on "firefox.exe," and select "end process tree." In the picture I've attached, I'm using windows 8, so the UI is a little different, but I hope it points you in the right direction.

  • When I close Firefox my computer says it is still running and I have to restart my computer to get Firefox to run...this is a first for me.

    Every time I close Firefox and try to restart it my computer leaves a message that I still have Firefox running and that it is unresponsive and needs to be closed. The problem is that there isn't a still-running Firefox to be found, consequently it is impossible to close and therefore impossible to open. I have used every form of Firefox and this is the first time this has happened. Please, please don't force me to use Chrome or iExplorer!!

    Start Firefox in Safe Mode (above). Wait a few minutes, then close Firefox.
    Is there still a problem?
    If you are still having issues;
    Type '''about:support''' in the address bar and press '''Enter.'''
    Under the main banner, press the button; '''Copy Text To Clipboard.'''.
    Then in the reply box at the bottom of this page,
    do a right click in the box and select '''Paste.'''
    This will show us your system details.
    '''No Personal Information Is Collected.'''
    Start your '''Computer''' in safe mode with networking. Then start Firefox.
    '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''

  • App Tabs do not load on restart. "All of the App Tabs you have set when you close Firefox will open as App Tabs when you start Firefox again."

    Use FF3 and taking a look at FF4. I set up some App Tabs. Close FF4. Open FF4. No App Tabs.
    Any Help?

    Are you clearing your recent history when you close Firefox?
    Firefox stores App Tabs and tab group details in the same file that stores details of browsing sessions. Make sure that you have not set Firefox to delete browsing history. For details of the setting to check see https://support.mozilla.com/kb/Clear+Recent+History

  • Sometimes when I close Firefox and try to open it in few moments it shows me message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." However, I haven't o

    Sometimes when I close Firefox and try to open it in few moments it shows me message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." However, I haven't opened any additional Firefox related programs, and previous Firefox is closed. First I though it is because of my computer, but then I discovered that other people have the same problem as well
    == This happened ==
    A few times a week
    == some 2 month ago ==
    == User Agent ==
    Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; InfoPath.2; .NET CLR 3.0.30729)

    Hi Andis.
    First of all, this is completely normal behavior, although it's a bit irritating, I know. What happens is that when you close Firefox, despite the window disappearing right there and then, Firefox keeps running for a little bit until the whole closing procedure is completed. This can take a fraction of a second on fast computers, or can take a few seconds on slow computers or when Firefox is storing a large session (if you save your tabs). All you have to do is wait a bit until Firefox closes, and then open it again.
    To see if it's still running, you can press CTRL+SHIFT+ESC and then, under the Processes tab, you can see if firefox.exe is still there. If it's taking an unusual amount of time to close (which happens very rarely, and only if the browser freezes on exit), you can force the application to terminate from this application (task manager).
    Firefox 4.0 will reduce by 97% the time it takes firefox.exe to close, so this problem will be basically erased for Firefox's next version.
    Until then, I can recommend you this extension, which helps you restart your browser more easily and without bothering about closing times:
    https://addons.mozilla.org/en-US/firefox/addon/3559/
    Hopefully this will help.

  • When I close firefox "everything " is cleared! EXCEPT when I open it again and anything i have copied to the clipboard (paste icon) remains lit... I believe this can be a security breach because I clear everything when closing firefox !!

    I have my settings to clear everything when I close firefox ver 3.6.13. If I copy something to the clipboard, the Paste icon lights up so I can paste the text... which is normal.
    The problem is when I close the browser and everything is suppose to clear (history, etc) the PASTE Icon still lights up for me to paste again.
    This can be a security breach because I want everything cleared when closing the browser !!!
    The only way I can rid myself of this problem is to restart the computer... which clears the clipboard of the operatinging... which is absolutely normal as well.
    I should not have to restart the computer each time.
    Try It !!! type text in any box... then paste it by using the PASTE Icon
    CLEAR all your history, everything ... then close firefox
    Reopen the browser... and the PASTE Icon will light up

    I only had a few addons installed, I disabled Zone Alarm toolbar, View Source Chart 3.01. I also had 5 separate java console updates/addons, and I uninstalled all but the latest java console 6.0.21. All I have now is Roboform 6.9.98, Firebug 1.5.4, Java console 6.0.21, Java quick starter 1.0. So far, so good, the problem has not occurred today. I hope this is it, I will be more sure after a few days problem free. Thanks for the info.

  • I copied this from your 5.0 download information: "All of the App Tabs you have set when you close Firefox will open as App Tabs when you start Firefox again." When I opened my computer today all my apptabs from yesterday had disappeared. Why?

    Your download page for 5.0 stated: All of the App Tabs you have set when you close Firefox will open as App Tabs when you start Firefox again.
    I liked the convenience of using App Tabs and was disappointed to find that the ones I had set up yesterday were gone today. Am I doing something wrong?

    Works fine for me, I can simulate your problem by improperly closing Firefox.
    The correct way would be to close the windows you don't want and then to exit Firefox through the File ("'''Alt+F'''") menu then use '''Exit''' or '''Qui'''t depending on your system.
    But '''I can simulate your problem''' by closing the good window with "X" in the upper right-corner first (the one with the app-tabs) and then close the other window by any means.
    You restart Firefox and open a window, since you closed without app-tabs there are none so you just see a window with your home page.
    Firefox has some things added to Firefox 4 and therefore in Firefox 5.
    # "'''Alt+S'''" (Hi'''s'''tory menu)
    # "'''Restore Previous Session'''" (that's the window without the app-tabs, but you have to this first)
    # "'''Restore Recently Closed Windows'''" -- can choose which window to reopen based on name and the mouse-over tells how many tabs. or you just use "'''Restore All Windows'''" without the guessing.
    ''I know you are on a Mac, and this affects Windows user more than anybody else, but it does affect other systems besides Windows, occasionally, perhaps more often now with the plugins container.''
    The following may not completely eliminate having to terminate Firefox through the Windows Control Panel but it will come very close.
    '''Plug-in and tasks started by Firefox may continue after attempting
    to close Firefox''' The "X" in the upper right-hand corner closes the
    Window (same as Ctrl+Shift+W) but even if it is the last Firefox window,
    it does not necessarily close Firefox .
    The only '''proper way to exit Firefox''' is to use '''Exit''' through the
    File menu, not the "X" in the upper right corner of last Firefox window.
    In the Firefox 4 and 5 that would be Alt+F then X
    * '''Firefox hangs''' | Troubleshooting | Firefox Support <br>http://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit
    Use the '''Windows Task Manger''' to remove all running firefox.exe in the "'''Processes'''" tab of the Windows Task Manager, then restart Firefox.
    If Firefox will still not start, remove the parent.lock file from the profile which is created each time Firefox is started to prevent other Firefox tasks from running, see<br>
    http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file
    '''Avoiding Problems with close/restart''' ''choose either extension''
    :Use to close and restart Firefox after enabling or disabling an extension, switching to a new theme, or modifying configuration files, then you don't have to worry about delay or have to look in the Task Manager to see if Firefox is closed yet.
    Both extensions use the same keyboard shortcut "'''Ctrl+Alt+R'''" or a file menu option.
    *"'''Restartless Restart'''" extension for Firefox 4.0+ only (2 KB download ) <br>https://addons.mozilla.org/firefox/addon/249342/
    *For older versions use "'''QuickRestart'''" extension (34 KB download) (<br>https://addons.mozilla.org/firefox/addon/3559/

  • When I close firefox I attempt to reopen, it wont load...looking in task manager shows it as a process, i need to, end the process to restart firefox, Why?

    when I start firefox, then close it..and attempt to restart it, I get a message that its loaded....but its not...but I see it as a process in task manager.I end the process..then start firefox again...........constant problem...............windows 7 system...8gb ram g4bit

    Hi Andis.
    First of all, this is completely normal behavior, although it's a bit irritating, I know. What happens is that when you close Firefox, despite the window disappearing right there and then, Firefox keeps running for a little bit until the whole closing procedure is completed. This can take a fraction of a second on fast computers, or can take a few seconds on slow computers or when Firefox is storing a large session (if you save your tabs). All you have to do is wait a bit until Firefox closes, and then open it again.
    To see if it's still running, you can press CTRL+SHIFT+ESC and then, under the Processes tab, you can see if firefox.exe is still there. If it's taking an unusual amount of time to close (which happens very rarely, and only if the browser freezes on exit), you can force the application to terminate from this application (task manager).
    Firefox 4.0 will reduce by 97% the time it takes firefox.exe to close, so this problem will be basically erased for Firefox's next version.
    Until then, I can recommend you this extension, which helps you restart your browser more easily and without bothering about closing times:
    https://addons.mozilla.org/en-US/firefox/addon/3559/
    Hopefully this will help.

  • When I close firefox I cannot launch again without restarting PC. I deinstalled and reinstalled without succes

    Only since a few weeks, when I close Firefox and after a wile want to use it again I get the notice that there is still a version running. I do not find this version and so I cannot close it. The notice advises to restart the computer. then the Firefox starts again. I uninstalled Firefox en reinstalled but without any change.

    Hello fredakis, go for a '''clean re-install''', This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
    '''Note:''' You might want to print these steps or view them in another browser.
    #Download the latest Desktop version of Firefox from https://www.mozilla.org/firefox/all/ (full installer) and save the setup file to your computer.
    #After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]).
    #Delete the Firefox installation folder, which is located in one of these locations, by default in '''Windows:'''
    * C:\Program Files\Mozilla Firefox
    *C:\Program Files (x86)\Mozilla Firefox
    Now, go ahead and reinstall Firefox:
    #Double-click the downloaded installation file and go through the steps of the installation wizard.
    #Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
    More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
    <b>WARNING:</b> Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be easily recovered unless they have been backed up to an external device!</u> See [[Back up and restore information in Firefox profiles]]. <!-- Starting in Firefox 31, the Firefox uninstaller no longer lets you remove user profile data.Ref: Bug 432017 and https://support.mozilla.org/kb/uninstall-firefox-from-your-computer/discuss/5279 [Fx31] Windows uninstaller will no longer offer the option to remove personal data -->
    Please report back to say if this helped you!
    Thank you.

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