When I connect ipad to computer and go to itunes, it will not show my ipad on the left-hand side on itunes page. message on winzip says i need pro level winzip program.
When I connect ipad to computer, itunes does not show ipad on left side of page. winzip appears and says need pro version. i have apple id, etc. and have dowmloaded music to ipad previously. What do I need to do to get it to recognize ipad?
Did you set the iPad up on a Mac? I set mine up on windows and my Mac wouldn't read it so I started over. Just a thought though, not sure if that's your problem.
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See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
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