When I connect iPod to computer & open iTunes, some menus do not show
I just got this new computer and loaded iTunes and downloaded all necessary updates. On my iPod, I have some TV shows and photos that I can view fine on the iPod. When I connect it to the computer and launch iTunes, the video and photo options do not show.
How do I get these to appear and I also do not want to wipe out any of the songs on my ipod? Please Please help
You may want to also try over here at these threads, this section is Mac 10.3, the other 2 below have iPod and iTunes sections for Windows
http://discussions.apple.com/category.jspa?categoryID=146
http://discussions.apple.com/category.jspa?categoryID=149
Similar Messages
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I recently bought an Ipod touch 2nd gen, (Ebay). It's in great shape and seemed to be wiped clean.
When I connect (via windows computer) to Itunes with usb cord the Ipod icon shows, but the only function you can do is eject. When its in the upper right hand corner and you click on it all you get is a done button, when it's in the side bar right click and your only option is eject, left click has no effect. If I go to "file">devices it's as if there are no devices connected.
I purchased a song with Itunes on the Ipod itself, and it transferred to my library on the computer automatically .
I have an Iphone 5 and a nano that are still functioning with Itunes thru computer so I'm thinking the issue is with the Ipod touch. I've reset it several times, rebooted it, with no change.
nothing on the internet has helped, I called tech support and got disconnected. Should I take it to a retail store? I just don't know where to go next, I'm of course willing to pay for tech or repair. looking for suggestions.Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
When I connect my iphone and open itunes the iphone icon shows up but when I click it nothing happens and the icon disappears. I have uninstalled and re-installed itunes. Turned my computer off, and turned my iphone off. Restarted everything. Synced my iphone and my itunes and nothing seems to work. Any suggestions? I am using Windows
Stop clicking the eject button.
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I've rented & downloaded a movie on my computer in itunes, but it does not show up on my Apple TV. Everything else shows up on Apple TV, including my computer's movie library. When I click on the movie in Apple TV it says I've already rented it and asks if I want to rent it again. No, I just want to watch it.
Unfortunately I have to if I download it on my computer. I have rented itunes movies before directly using the Apple TV and it worked just fine and I could stay in the living room. Without clicking that icon on my computer, there was no way to watch it.
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After trying to sync my Iphone has frozen and when connectingto my laptop and opening Itunes the device does not show
Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
http://www.apple.com/itunes/download/ -
I used to be able to connect my ipod to my laptop and itunes used to open up and i could manage my ipod. But now I connect my ipod to my laptop and itunes does not come up. So i opened itunes and pluged in my ipod but it did not show up in itunes. My ipod does connect to my laptop but for some reason itunes is not showing me my ipod and i dont know what to do. Anyone know please?
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem -
Today, try to update, sync.... my ipod. When plugged it into my computer and opened Itune, my device never shown on the left side of the screen as it used to! Can not find it anywhere????? Could you give me a tip on this matter.
Hi there atangney,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
Connecting ipod to computer causes itunes library to disappear
I manage my music on my ipods manually. I have all my music and videos stored on an external hard drive. When I connect an ipod (we have 3) to add music or video files itunes looses my library (? show up saying itunes cannot locate the file, when looking for the file all 42 GB of my music folders are empty). Connecting an ipod makes the files disappear(in My Computer all the folders are there, but no files show up). If I close itunes, shutdown computer and restart itunes, all the music is there and plays fine in itunes. Problem only occurs when I connect an ipod and try to add files to it. I have tried reinstalling itunes, no change. Since my EHD was under warranty, I exchanged it, no change in this problem, extremely frustrated.
I notice your sig says you have a Sony Vaio. The Sony Media Watcher program is known to cause conflicts of deleting itunes libraries - not your specific problem, I understand, but I wonder if this is some new fun feature that is somehow related?
If you have ever run the Sony media software, it is "watching" the itunes folders. Try telling it not to watch the itunes folder temporarily and see if things work better. Or even uninstall it, considering Sony came out with that fab rootkit ; 0
I don't have a vaio, so can't suggest much more, but there are posts from other vaio owners in this topic
http://discussions.apple.com/thread.jspa?threadID=1800551
Near the bottom are the posts about telling it not to watch folders; the posts on uninstalling come before that. -
This problem happened intermittently in the past but now happens every time I plug in the phone. I suspect it might be a problem with my computer, an Acer Aspire 4530, perhaps with it's charging function via usb ports? The phone makes the same buzzing sound twice when I connect to other power sources, but continues when connected to computer. I have this issue even when the phone is 100% charged.
This problem happened intermittently in the past but now happens every time I plug in the phone. I suspect it might be a problem with my computer, an Acer Aspire 4530, perhaps with it's charging function via usb ports? The phone makes the same buzzing sound twice when I connect to other power sources, but continues when connected to computer. I have this issue even when the phone is 100% charged.
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I have had this problem multiple times. My iphone cord is connected into my usb cord and is charging but will not show up in my itunes. So i am unable to do anything with it concerning music and such. How do i fix this?
Operating system windows 7en
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Itunes crashed too Blue Screen when I connect Ipod to computer
My Itunes crashes to the Windows blue screen of death whenever I connect my Ipod to Itunes. I have ran tried both the solutions that are posted in the support section of this website, but none of those solutions seemed to work. I have an Ipod Classic and am running the latest version of Itunes (8.02 I think). The error code that comes up in the blue screen is:
STOP 0x0000007F (0x00000008, 0x80154000, 0x00000000, 0x00000000)
Any help would be greatly appreciated, as this is quite frustrating.Did you follow through all the links on the page?
You need to give information about exactly what you have tried in order for someone to help you.
I do not have an iPhone and know nothing about them so I can't give detailed help.
In general you tend to get BSOD with low level problems such as drivers or hardware issues. Are you up to date with the downloads from computer manufacturer's download site for your model of computer? If you follow the links there are various suggestions about the sorts of things that could cause trouble.
If you are getting a blue screen stop, it would help if you could post the exact error message. It should be some sort of numbers and text -
0x(zeros/letters/numbers) (CAPSANDUNDERSCORES)
For example:
Stop 0x05 (INVALIDPROCESS_ATTACHATTEMPT)
Also is a file name mentioned in the error message? If so give the exact file name. This is very important as it may identify the driver causing the trouble.
if you're not seeing a blue screen (or just a flash of one), you can use this technique to make hidden blue screens appear:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Settings" button in the "Startup and Recovery" section
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.
There is some general help on Troubleshooting Windows Stop Messages here:
http://aumha.org/win5/kbestop.htm -
Connecting iPod to computer causes iTunes to close.
I've downloaded iTunes 7.0.2 and when I plug my iPod in, the following message appears in a new window:
"iTunes has encountered a problem and needs to close. We are sorry for the inconvenience if you were in the middle of something, the infomration you were working on might be lost. For more information about this error, click here.".
I have already reset my iPod, removed and reinstalled the latest version of iTunes and Quicktime, and I am still having this problem.
If anyone has any suggestions, please let me know.
Thank you kindly,
Michelle
iPod Nano 2G Windows XPdo you have any third-party itunes plug-ins/add-ons installed on the PC, Michelle? (every now and then i've seen mplugin produce that message in those circumstances.)
if you do have plug-ins/add-ons, perhaps try running through the techniques from the following document:
Troubleshooting issues with 3rd-party iTunes add-ons
are they of any help with the crash? -
please help me!!
I have an iPhone 5, just updated software as per itunes notice. the phone is now stuck in the "connect to itunes" mode on the phone, therefore not even started up completly.#
I am going on holiday in 4 hours and need this ............ thanks iphone for screwing it up again -
My ipod will not do anything but show a screen that asks to "connect ipod to computer, use itunes to restore" My computer however will not recognize my ipod at all so there is no way to restore my ipod. I am not skilled in computers but if anyone has a step by step that would be great.
Did you try a hard reset with the iPod still connected to your PC? Have you tried multiple USB ports, preferably high powered USB 2.0 ports?
To do a hard reset, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
Have you also worked through each and every single troubleshooting suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock -
HT1386 Is Apple not compatible with Windows 8.1? When I open iTunes, my device doesn't show at all.
When I open iTunes, my device does not show up... connected with USB cable. I'm using a PC with Windows 8.1. Anyone else having this problem? I can't sync wired or wirelessly at all.
Hello updmom,
Thanks for using Apple Support Communities.
I found the following article that will help you in resolving this issue, where your iPhone is not recognized by iTunes.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you get to the part where it asks you to uninstall iTunes, be sure to uninstall iTunes and the other components in the order listed.
Take care,
Alex H.
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