When I connect my iPad to my HP laptop  and download software updates it disables my disk drive. Apple support do not have a solution for this.

When I connect my iPad to my laptop and update software it disables my disk drive. Apple does not have a solution and Microsoft Fix It will not fix the problem. I have taken my computer to a repair shop on two occasions now to have it fixed. They told me that it is some foreign device that has CD burning software and the only thing I have is my iPad.

They told me that it is some foreign device that has CD burning software and the only thing I have is my iPad.
Have you worked through the following document with that one?
iTunes for Windows: Troubleshooting CD issues caused by device filters

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