When I connect my iPhone and ipad my computer does not recognise them

I have dropbox and I require my computer to upload files from my devices so i can backup.
When I plug any of my devices in they charge so its not the cords.
When I plug a devices in (Ipad or Iphone) should they appear in finder?
I can locate them in Iphotos to download the photos but this is time consuming as im double handling.
Dropbox is now also no longer automatically syncing photos from my phone (I have ask dropbox for support also)
It cant seem to find the devices when I plug them in... When i go into itunes I can sync to my phone but not from my phone... Which it has just filled my phone up with photos from my computer that I now can't delete of my phone at all I have posted this issue already..
I have just looked up lots of videos on utube on how to fix this but I can seem to find anything. I really want to delete the 1500 photos and videos of my phone but when i go into itunes my itunes looks different to the one on all utube videos...
Info in about my macs
Mac os x   (not sure what mac it is its big and its 2012 model)
version 10.7.5
I have also got a mac book air (same probelms)
I am trying to connect a iphone 4 & 4s and ipad 2 & 3
Ive updates my itunes and dropbox (on computer) today to see if this could be the issue and its not..
Please help or any suggestions are very appreciated

No, your iPhone and your iPad should not appear in the finder.
I'm not sure what you mean about downloading photos with iPhoto being double handling, but you can download direct to a folder with Image Capture. Image Capture can also be used to delete photos from the Camera Roll on the iPhone or iPad (preferrably after they are downloaded).
You can remove the photos you synced from your phone with iTunes by syncing again with an empty folder, That will delete all the photos that were previously synced that way, replacing them with the contents of the empty folder (that is, nothing). This will not effect photos takes with the camera on your iPhone.

Similar Messages

  • Why can't I update or load new apps on my iPhone and iPad. It does not ask me for my password. I tried to sync from my laptop now I am unable to connect to any sites from internet explorer. When I try to update or load any app it tells me it is corrupt

    Why can't I update or load new apps on my iPhone and iPad. It does not ask me for my password. I tried to sync from my laptop now I am unable to connect to any sites from internet explorer. When I try to update or load any app it tells me it is corrupt

    You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
    (118441)

  • My iTunes is unresponsive when I connect my iPhone and iPad. It freezes and the coloured disc keeps spinning.

    My iTunes is unresponsive when I connect my iPhone and iPad. It freezes and the coloured disc keeps spinning.

    Hi
    I had same problem, see my post or spyde683 post at link below, this cured my issue.
    The SyncService folders are not visible in Mavericks 10.9.3 but are if you follow spyder683 post.
    https://discussions.apple.com/thread/6223064?start=60&tstart=0
    Good luck

  • I plugged in my iphone to restore it but while restoring itunes shutdown itself . if my iphone is not connected to the mac itune works but when i connect my iphone to my mac itunes does not open at all.

    i plugged in my iphone to restore it but while restoring itunes shutdown itself . if my iphone is not connected to the mac itune works but when i connect my iphone to my mac itunes does not open at all.

    Hi Arjun sache,
    Welcome to Apple Support Communities.
    It sounds like you're seeing an issue with iTunes shutting down unexpectedly when your iPhone is connected to the Mac. Take a look at the article below, it provides a lot of great troubleshooting tips that may be able to resolve the issue for you.
    iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
    http://support.apple.com/kb/ts3219
    I hope this helps.
    -Jason

  • When I connect my iphone to my iMac, iTunes does not open automatically

    When I connect my iphone to my iMac, iTunes does not open automatically, even though I have the "open iTunes when this phone is connected" option checked. I'm on the latest Snow Leopard with iTunes 10.4 and use an iPhone 4 with iOS 4.3.4.  I think the problem began with the latest iTunes update.

    Found the answer in another discussion! Here's what worked:
    "I also had the same problem, iTunes 10.4 wouldn't launch when connecting iPhone 3GS.
    I unchecked "Launch iTunes when this iPhone is connected", restarted, launched iTunes and connected iPhone, rechecked "Launch iTunes when this iPhone is connected".  I was asked if I wanted to install iTunes helper and said yes.  All works again."

  • Is there an issue with Safari in Iphones and Ipads where it does not recognize option disabled="disabled" tag properly?

    Greetings everybody,
    I have run into a peculiar problem with the Safari browser on mobile platforms (IPad, IPod, IPhone) which I hope I can find a solution for in this community.
    I just launched a new website where I sell products with certain variations, for example please view this link: http://www.finerribbon.com/aegean-single-face-satin-ribbon.html
    On this particular product, the product variants are supposed to work in such a way where:
    If you select the value "1/8" from the "Choose Ribbon Width" field
    THEN
    The only options active and available to choose from in the "Choose Roll Size" field should be: 500 Yds, 20 Yds & Sample Swatch
    Now, if we browse to the above link in Safari using a desktop or a laptop, there are no problems at all, but if we browse to the above link using an IPhone or an Ipad, then we have a problem where all the options are available regardless of the values chosen, basically the above functonality does not work.
    I was told that there an issue with Safari in Iphones and Ipads where it does not recognize option disabled="disabled" tag properly, is this true? Can anyone advise me if there is a solution to this problem? I would sincerely apperciate it.
    Thank you very much for your time and help!

    Hi...
    I have run into a peculiar problem with the Safari browser on mobile platforms (IPad, IPod, IPhone) which I hope I can find a solution for in this community.
    Now, if we browse to the above link in Safari using a desktop or a laptop, there are no problems at all, but if we browse to the above link using an IPhone or an Ipad, then we have a problem
    At the top of this window you'll see the following:
    Apple Support Communities > Mac OS & System Software > Safari > Discussions
    This the Safari forum for the Mac OS X.
    Better that you post your topic here  > Developer Forums: Apple Support Communities
    I do see on my iPad what you are rreferring to. But you shoudl get the feedback you need in the developer forum.

  • Why does iPhoto open when I connect my iPhone and iPad to my iMac?

    Whenever I connect my iPhone or iPad to my iMac, iPhoto opens. This started within the last week or two. Any suggestions? Are there some Preferences I can change to stop this? Thank you.

    Take a look at this article and note the section about disabling iPhoto for certain devices. Maybe that will help.
    https://gigaom.com/2013/10/29/how-to-stop-iphoto-on-os-x-from-opening-when-you-p lug-in-your-iphone-or-ipad/
    I trust that you have totally quit iPhoto and rebooted your Mac?

  • When I connect my iphone to my Mac it does not appear in itunes and wont sync.

    When I connect my iphone to my Mac the iphoto app opens and nothing else happens!
    When I open Itunes (or even finder) the phone is not recognized at all and does not appear.
    I can't sync anything.
    Help!

    I've just done this. 
    One user suggested restarting the iphone in recovery mode.  I have just tried this and have got an error message - "The iphone could not be restored.  An unknown error occured (1611).
    My phone won't work at all now.
    Help please!

  • I recently moved some of my older tv series purchases to an external hard drive as my iTunes library hard drive was getting full.  Now, when I connect my iPhone and iPad to iTunes, I get the message that my iphone is synced with another library! Help!

    I didn't rename my iTunes library or anything.  How can I sync with iTunes without erasing all my apps, app data and settings/messages etc on the iPhone/iPad?

    If you moved your iTunes library by simply copying it to another drive, you may not be able to access your music even if you reconnect to that library, you may get a lot of "not found" errors because the music is not where the library thinks it should be. First thing to do is put it back where it was.  Then reconnect it. Then follow the steps in this link:
    http://support.apple.com/kb/HT1364

  • HT1320 My Laptop doesn't recognise my iPod nano. When I connect to laptop it charges it but does not recognise it as a storage device or iPod

    I have tried all of the online help topics and still cannot get it to work. It use to be fine on my old Laptop, but just will not connect to my new laptop.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - See if another computer sees the iPod in iTunes
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • HT4108 When I connect my iPad2 to a projector, it does not recognise it. What do I do?

    I cannot get a projector to recognise my iPad2. It does not see it. What do I do?

    I cannot get a projector to recognise my iPad2. It does not see it. What do I do?

  • I have just done IOS update and now my computer will not recognise I-Phone is there anything I can do?

    I have just done the IOS 5 something update on my phone it went to back up and now my computer does not recognise my phone and the phone screen just has the ITunes symbol with an arrow and usb cable on it.  Does anyone have ideas of what I can do?

    More info for you, I have not had the phone jail broken or anything like that. Please help as my phone has everything on and was fine before I did the update.

  • When I purchased my iphone and ipad last week they told me I would connect the ipad to the internet through the phone but can get niether the phone nor the ipad to see the internet?

    When I purchased my iphone and ipad last week they told me I would connect the ipad to the internet through the phone but can get niether the phone nor the ipad to see the internet?

    Connecting the iPad to the internet via the iPhone is done by setting up a personal HotSpot, but you have to have that supported by your carrier and have to have established the account to do so.
    On the  iPhone, Settings > General > Network > Set Up Personal Hotspot

  • When I connect my iPhone or iPad to synch with iTunes it keeps getting kicked out and iTunes fails

    When I connect my iphone or ipad to itunes, and i click on the connection in itunes where my name is, itunes fails? any ideas

    Any one or a combo may help.
    Give  your devices a reset. Hold down the sleep and home keys for about 20  seconds. When you see the silver apple, let go and let it reboot. Then  try again.
    Try a different USB port
    Try a different cable
    Is your iTUnes up to date? If not, update it.
    If  that doesn't work, (if you're on a PC) go into the control panel,  add/remove programs and uninstall iTunes, Apple mobile device service,  apple application support. THen redownload and reinstall iTunes and give  it another try.

  • I have a 3rd gen Ipod touch and when i connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I connect this older iPod to my iTunes?

    I have a 3rd gen Ipod touch. When I connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I make this older iPod show up on my iTunes?

    Hi ChristianHelpplz,
    Thanks for visiting Apple Support Communities.
    It seems like your iPod touch is not recognized by iTunes on your Mac, but your iPhone 6 is working normally.
    I recommend starting with these steps to troubleshoot your iPod touch and connection with your Mac:
    Check your USB connections
    Unplug other USB devices from your Mac and try again.
    Try a different USB port.
    Try a different USB cable.
    Restart your device
    Restart your iOS device or reset your iPod.
    Restart your Mac
    Turn your Mac off and back on.
    Update your software
    Check for software updates on your Mac.
    Check for an iTunes update.
    Check your security software
    If you have security software installed, learn how to resolve issues between iTunes and your security software.
    From:
    If you don't see your connected device in iTunes for Mac - Apple Support
    If you've tried these steps and your iPod touch is still not recognized, try placing it into Recovery Mode next:
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Sincerely,
    Jeremy

Maybe you are looking for

  • External Hard Drive not working thanks to disk utility format MS Dos?

    hello everyone, i have a problem and i have no idea what to do, heres the deal. a friend of mine bought a toshiba external 320gb hard drive, i have 100gb of video footage he needed, i opened the hard drive, used it without a problem, he took it home

  • Regarding Performance in XI

    Hi All, Q1) How Do we Do the Performance in XI ???? Q2) What we have to do to Improve the Performance in XI ???? Please let me Know Regards Vamsi

  • Why Can't I Recieve Email Outside Of My Home Network Server?

    So i just got my iphone and am having problem with my email. I have a shaw account ( i live in canada) that is synced with my mail on my macbook. when i plugged in my iphone it immediately obtained the information it needed and used it as my email fo

  • Noise on wake up, Hel...

    A couple of days ago I noticed the right speaker on my Macbook started to make a "swoosh" sound (even with the volume turned completely down). This happens after I have waked up the Macbook from sleep and entered by login password... the "swoosh" noi

  • Failed backup/invisible  backup file

    I tried to do a Time Machine backup of my iMac G5 to my Powerbook G4 using Firewire Target Disk mode. The backup failed and now my Powerbook HD is practically full but I can't erase the failed backup file or write over it either... I can't find the f