When i connect my iphone, it says there is a 32 bit error?!
When i connect my iphone to my laptop it says please connect your phone to a computer using a 32 bit version of windows vista or windows xp. And im using vista. Whats wrong?
Bigtan,
Unfortunately you will have to install another version of Windows or Get a Mac with 10.4.10 or higher.
http://www.apple.com/getamac/
You can request iTunes and the iPhone become compatible with the 64 bit versions of Windows online here.
http://www.apple.com/feedback/iphone.html
Jason
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Hi MB2751,
As an iPhone user myself, I know it must be very much a problem to have the phone out of service because of an error such as you are seeing. Let's see if we can get you back up and running.
I would suggest that you troubleshoot using the steps in this article -
If you can't update or restore your iPhone, iPad, or iPod touch
Thanks for using Apple Support Communities.
Best,
Brett L -
please help
Follow these steps to see if it resolves your issue: (from http://support.apple.com/kb/TS4148)
You may also want to contact your carrier for to make sure there isnt a issue with the carrier service.
Update your iPhone to the latest version of iOS.
Toggle Airplane mode On and Off.
Try turning iPhone off and then on again.
Check for a carrier settings update. Tap Settings > General > About. If an update is available, a prompt will appear.
Remove the SIM Card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
Restore the iPhone.
Hope this helps -
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I think I remember hearing that if you quit iTunes with your device still connected, then open iTunes up again, it should work.
EDIT: Here, this might help: http://support.apple.com/kb/ts1567 -
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dfaught wrote:
I bought a new IMAC and transferred my information from my macbook pro to it, ...
How did you do this...
See Pondini's Excellent information here...
Setting-up a new Mac from an old one, its backups, or a PC
dfaught wrote:
... I can not figure out how to get my iphone to sync with my new imac
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751 -
i am facing this issue for the first time.....cannot sync my iphone 4s ...iphone cannot sync.you do not have enough permission for this operation...
i am adding videos to my iphone....
using windows 7
ios latest updatethere are lot of threads in respect to this issue but still unable to get the problem solved from the solutions available
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I even followed the instructions on Apple support page to get rid of the "unable to load data class Info." But it is still popping up and freezing. I even restored my phone and completely uninstalled and reinstalled itunes and it is still giving me the same notification and freezing. PLEASE HELP.
Doublechecking something ... by any chance are you running any Eset security software on that PC (like Nod32)?
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ThanksMinimum requirements for the iPhone 3GS for Windows for USB is 2.0.
http://ask-leo.com/how_can_i_tell_if_i_have_usb_20.html
http://support.apple.com/kb/SP565
This article may help. http://support.apple.com/kb/HT4049
Since yours says, "enhanced" .. it should be 2.0
Try disabling a/v software and turning off the Firewall then sync.
Disable antivirus software
Turn Windows Firewall on or off
iOS: Device not recognized in iTunes for Windows -
I need to update my iphone software, but I get a message saying that I need to transfer my songs from my iphone to itunes first. There used to be a Transfer link on the summary page when I connected my iphone to my macbook, but I am unable to find it now.
Welcome to the Apple Community.
Select the device from the device list, then file > devices > transfer. -
How can I dowload pictures from my iphone 4S? When I connect the phone it says that there is no new pictures in there, but I can see them from the phone?
You can only transfer photos from the Camera Roll. Photos in other albums had to come from your computer to begin with and should still be there.
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I have a 16GB iPhone 3GS. Tried synching my phone through iTunes (11.0.1 I think... on a 2009 Macbook Pro). Now when I connect to iTunes, it says it does not recognise the content on my phone. Is this because my phone (and laptop) are too old?
Also, when I tried to Restore the settings, an Error Message pops up that says " The iPhone software update server could not be contacted. The requested resource was not found.
I'm trying to free up space on my phone by removing [literally] thousands of old photos which were originally synched to the phone, because I had forgotten to uncheck the photos button when I synched it ages ago.
I have also tried synching it on my 24" iMac (running OSX Snow Leopard). But again, when I try restoring the phone through itunes, it says the file is corrupted. It sggests unplugging the device, and then plugging it in again. I have done this numerous times with no success.
I'm guessing it must be because my phone (and versions of iTunes, and OSX) are all too old.
Please can anybody help.
Cheers,
Dan_nz.There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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when I connect my iphone to my itunes it says loads of space is being taken up by documents , however i have no documents saved on my phone to my knowledge. how do I find and delete these hidden files ?
I restored the phone so had no apps on it at all and there was still this certain amount of space used up by documents ! I've already had it in to the apple store and they didn't seem to have a clue either ! Ugh ! Wouldn't mind so much if the phone was free with a contract but I actually spent 450 quid buying this phone and it's always full of "nothing" so virtually unusable
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When I connect my iPhone (5s) to my computer it says that it's storage is full and that I have over 4,000 pictures even though I have deleted all of them. It won't allow me to add music or anything else either because it says my phone is full. I have restarted my phone and the computer multiple times, but it still tells me that my phone is full.
iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?
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When i connect my iPhone to iTunes, it says i have to set up my iPhone, and wont allow me to sync any media i have already purchased on it. My phone is not new, so I dont understand? This all came about when i updated the iOS 6 software. I have tried to re-set up my phone but it makes no difference and deletes everything off my phone.
bubblesblom wrote:
Okay, so my friends think it is funny to change the passcode on my iPhone.
Maybe you should get new friends.
I'm not sure that recovery mode works when you have to trust the computer, but did you try it?
If you can't update or restore your iOS device - Apple Support
If that won't work, perhaps you can use Find my iPhone from a computer in your iCloud.com account to erase the device.
iCloud: Erase your device - Apple Support
This has nothing to do with the Find my iPhone app being installed on the phone, but you do have to have Find my iPhone activated in the iCloud settings on the phone. -
when i connect my iphone to my laptop and open itunes it shows my iphone has nothing on it(no music, no movies, etc...) then when i try to sync it says iphone is is full and can only put in a selected amount of songs. Take in mind this is my first time to sync with this laptop(HP 15 ENVY) and as well my laptop is just brand new. just got it a week ago. so how do i fix this prob. and also when i open my itunes store and then view my account it says error occurred either debug it through Microsoft visual studio or close program. I tired copying all the .dll files to the itunes folder didn't help
I cannot address the sync services error right now, but the error that you receive when you change from sync to manually manage music is what happens when you change. Once you change to manually manage music, it erases all of the music and will only put the music that you want on the phone, content that you manually drag over to it. See if this support document helps you out. http://support.apple.com/kb/HT1535
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