When I connect my iphone to my itunes it says loads of space is being taken up by documents , however i have no documents saved on my phone to my knowledge. how do I find and delete these hidden files ?
when I connect my iphone to my itunes it says loads of space is being taken up by documents , however i have no documents saved on my phone to my knowledge. how do I find and delete these hidden files ?
I restored the phone so had no apps on it at all and there was still this certain amount of space used up by documents ! I've already had it in to the apple store and they didn't seem to have a clue either ! Ugh ! Wouldn't mind so much if the phone was free with a contract but I actually spent 450 quid buying this phone and it's always full of "nothing" so virtually unusable
Similar Messages
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HELP!! How can I find and delete duplicate mp3 files.
I have a zillion copies of songs and I want to find and delete duplicate mp3 files. I have used MediaRage to find the duplicate files (16 thousand or so) but it can't delete them. It will take a million yrs to delete them manually. Does anyone know a way to do this quickly or a program that will do this for me. I have a 15 in Powerbook with OS 10.5.3
Thanks so much if you can help.This site: http://dougscripts.com/itunes/ has hundreds of scripts (small programs that do stuff) for iTunes.
Bound to be something there for you. -
How do i find and delete the hidden .trashes folder on my sd card?
I just recently bought a new canon 600d camera and i also bought a new 16gb sd card for it.
I use this camera for videos mostly.
My card seems to fill up incredibly quickly and when i empty it, it stills says about 600mb is taken up. I looked it up and apparently its because of a hidden folder called .trashes? I cant figure out how to find this folder or how to delete it.
Ive seen a few people say you can find it somehow using finder, but my issue is that my camera doesnt show up in the finder, a program called image capture comes up and i can import all my videos from there perfectly fine.
this problem is really annoying me because even when my sd card says its 849mb full, after recording two or three clips, my camera stops recording automatically due to the card being almost full even though its nowhere near full and i have 14.9 gb left?
Im really confused and i just need some guidance on how to go about finding this .trashes file and deleting it.
As you can tell im not too great with technology so any help would be appreciated, thanks.
apologies if this question isnt in the right place, ive never really used this before.i imported all the files in my sd card to my mac and then i did format the card, it says 160kb is used up.
I also did find files in the trash when i connected the camera to the macbook and deleted them all, there is nothing left in the camera or the trash and it still says 160kb used :/ -
How do I find and free the hidden files on external drive?
I cannot see , or free, space on my external drive.
It is a Seagate Freeagent 500 GB disk. I am using 100GB for photos and music. Only 38 MB are reported free. How can I reclaim the rest of the space?
I had used in the past as Time machine backup. To create space I moved to trash the file Backups.backupd (as I now have another disk for Time Machine). I can't see this file in the Trash, and I can't see the space in Finder. How do I find / free the space?
The disk format is MAC OS Extended journaled. Disk utility reports no errors. I have run verify and fix, and also erase free space, with no result.
Thank you for your help.Erase free space only wipes clean the 38 MBs that are already free. Click here to see hidden files.
However, I'd just make a copy of the 100 GBs in use, and then complely wipe the disk.
Don't try to delete the Backups.backupd folder by Finder. It's not a good idea to mix Finder and TM. -
My computer and itunes recognizes my phone, but itunes says that the phone cannot be used because it requires 11.1 or later.
I have 11.1. I have tried restart, shut down, different cables.. HELP!!On your computer, launch iTunes, then: iTunes>About>Version...what does it say?
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When I connect my iPhone to my computer, it says that I need the latest download for my iTunes to be able to sync. I already have the iOS7 and the 11.1.3 update. Whats the deal?
I have the same thing with my ipad "Bill's Ipad cannot be used because it requires itunes version 11.1 or later"
Thanks for help. -
Upgraded to itunes 11.4 and now when i connect my iphone 4s..itunes crash!!!!
upgraded to itunes 11.4 and now when i connect my iphone 4s..itunes crash!!!!when the iPhone is disconnected iTunes is working properly....
please help me!!!Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
A mysterious audio file opens when I open my browser. How do I find and delete it?
A mysterious audio file opens when I open my browser. How do I find and delete it?
The other possibility is that someone with access to your machine (children?, co-worker?) set up all of your browsers to have that audio file set up as a default "home page". This is probably more likely than malware. I just tried with Safari, and it's definitely possible. Check out your Safari preferences and see what it shows as your homepage.
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When I connect my Iphone 5 to Itunes, Itunes either freezes up or I get a message saying Itunes cannot connect to this phone and I need to restore Iphone.
After uninstalling and reinstalling Itunes- issue was fixed. Thanks!
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when i connected my iphone 5s to itunes for the first time then a window appered saying your device timed out. whats happening and how do i connect my iphone
Hello Hema2003,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
Best of luck,
Mario -
when I connect my iphone to my mac it says itunes will not work with my iphone cause it needs version 10.6.3 itunes,. problem is i have no idea how to down load that to my iphone when my mac will not connet to it cause it nees the down load help please
Ive got the same problem, just got my iphone unlocked, and they told me to sync it to itunes to get it permently unlocked, well everytime i plug my iphone in it says; it wont work as it needs up dating to 10.6.3, which i have already updated, but still doesnt work, so how can i get my phone unlocked?
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when i connect my iphone 3Gs to itunes in my computer they say, they have an update for my iphone ios 5 to ios 6.1, this is the message that apear in my itunes, We're sorry, we are unable to continue with your activation at this time.Ask your question. what should i do for now for iphone didnt activate of itunes?
Ask the person who owns the iPhone.
Which version of Cydia appears on the iPhone - the one
with the black and white icon or a different one?
If it was jailbroken, contact the developers of the jailbreak.
Not all jailbreaks can be completely removed.
Google may provide some direction. -
okay. when i connected my iphone 5 to itunes it replaced all of the data from my old iphone 3gs (contacts, apps, notes, bookmarks,photos, music, everything you can possibly think of) with my new iphone 5's data. I am so frustrated with this. Why? and it did it by itself, i didnt touch anything, or clicked anything. please help me this is urgent! I am a businessman and need my contacts.
You're iPhone was probably set to automatically sync with your iTunes upon plugging it in. Best option is to restore from a backup, either on iCloud or your computer.
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I used time machine to restore on a formatted MAC. Now the HDD space has reduced by 100GB but I cannot see any of the files. How do I find and delete those 100GB data from the HDD?
dglenn9000 wrote:
I created a new user account just to see if it was my user Library or if there was something wrong with my system. And the new user account is doing most of the same things so I will need to do a full restore anyway.
Not necessarily. I'd suggest downloading and installing the "combo" update. That's a combination (thus the clever name) of all the updates to Leopard since it was first released, so installing it should fix anything that's gone wrong since then, such as with one of the normal "point" updates. Info and download available at: http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate Be sure to do a +Repair Permissions+ via Disk Utility (in your Applications/Utilities folder) afterwards. -
How can I find and delete duplicate files in Mt Lion?
As a competent, but self-trained mac user for 30 years, I'm totally baffled by the sudden appearance of multiple duplicate documents and .jpgs in my imac files. How can I find and delete them?
Duplicate Annihalitor - http://brattoo.com/propaganda/ - or Decloner - http://www.pixelespressoapps.com/decloner/
LN
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