When I connect my iPhone to my laptop, iTunes isn't acknowledging my iPhone I cant sync anything

when i connect my iphone to my laptop my itunes isnt acknowledging it but its showing that i have the driver installed  i cant figure out why i cant sync

^^ I have the same issue but with my ipod touch 4thGen. My ipod touch doesn't show up on the itunes screen at all when plugged onto my laptop.

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