When I connect my IPod, a message comes up stating itunes has detected and ipod but it could not be properly identified

I have installed, uninstalled and installed itunes and restarted my computer and reset my ipod and it is still not "identifying" my ipod. What am I doing wrong?

Morning tjmay523,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Certain phone connectivity software from vendors such as Samsung, Nokia, Bora, Novatel, and Sony may also cause this issue.
Hope this helps,
Mario

Similar Messages

  • When trying to start firefox a message comes up " the procedure entry point IS Thread Desktop composited could not be located in the dynamic link library user32.dll" I then tell it okay as this is the only button it has abd it then takes me into the Add-o

    When trying to start firefox a message comes up " the procedure entry point IS Thread Desktop composited could not be located in the dynamic link library user32.dll" I then tell it okay as this is the only button it has abd it then takes me into the Add-on window and freezes up and I then have to reboot and avoid using firefox
    == This happened ==
    Every time Firefox opened
    == After trying to install Firefox upgrade and IE8 ==
    == User Agent ==
    Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.125 Safari/533.4

    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
    If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
    Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

  • I tried down loading mozilla firefox to use as a web browser. It was downloaded 100% then when prompted to "run" the error message comes up with a red cross and the message'This file is corrupted" and won't let me proceed. What do I do now?

    I tried down loading mozilla firefox to use as a web browser. It was downloaded 100% then when prompted to "run" An error message comes up with a red cross and the message'This file is corrupted" and won't let me proceed. What do I do now?

    It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.<br />
    You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
    See http://kb.mozillazine.org/Unable_to_save_or_download_files

  • TS1362 my iTunes wont play music or videos when i open it it comes up with "iTunes has detected a problem with your audio with your configuration AudioVideo playback may not operate properly"

    my iTunes wont play music or videos when i open it it comes up with "iTunes has detected a problem with your audio with your configuration AudioVideo playback may not operate properly" i have uninstalled it and reinstalled it twice and it stil lcomes up with that message every time I opentheiTunes icon I dont knowwhat to do

    Hello Wade,
    This is typically indicative of an issue with the installation of QuickTime on your computer. The following article provides steps for reinstalling QuickTime to resolve the issue.
    "iTunes cannot run because it has detected a problem with your audio configuration"
    Resolution
    QuickTime may need to be reinstalled. Follow the steps below to uninstall QuickTime and then download and install QuickTime using the QuickTime standalone Installer.
    On the Start menu, click Control Panel.
    Follow the steps appropriate for your Windows operating system below.
    Windows XP and Windows 2000: Open the Add or Remove Programs control panel and selectQuickTime in the list of currently installed programs.
    Windows Vista and Windows 7: Click Uninstall a program (or if using Windows Vista's Classic View of the Control Panel, click Programs and Features) and select QuickTime in the list of currently installed programs.
    Click the Remove button (or Uninstall for Windows Vista and Windows 7) and follow the prompts to remove QuickTime from your computer.
    Download QuickTime. Note: There are two options for downloading QuickTime, be sure to select the option that does not include iTunes.
    During the download:
    If you choose to run the installer, proceed to the next step.
    If you choose to save the download, double click the QuickTimeInstaller file, then proceed to next step.
    Follow the on-screen instructions to install QuickTime.
    Reopen iTunes.
    iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
    http://support.apple.com/kb/TS1371
    Cheers,
    Allen

  • ITunes has detected and Ipod in Recovery Mode...

    After in stalling ITunes 7 on my Windows XP machine, I received the following error when I tried to sync my IPod. "ITunes has detected and Ipod in Recovery Mode. You must restore this IPod before it can be used with ITunes." After completing the restore, it tells me to leave my IPod connected. Then it just comes back with the exact same message about recovery mode. Now I have an Ipod with no songs on it, and I am unable to sync it with ITunes any longer. Does anyone have any solutions to this bug. Everything was working perfectly prior to installing ITunes version 7.0.1.8.
    IPod   Windows XP  

    I had the exact same problem with my new 8 gb Nano. I tried putting the Nano into disk mode as was suggest in another discussion thread, but that did not make any difference. I finally discovered that my shutting the computer down and not logging onto the network after it rebooted, Itunes was able to recognize the Nano correctly, and proceeded with installing my music. If you are using a home or work network I would try not logging into it before you update your Ipod.
    Good Luck!
    Ibm netvista   Windows XP Pro   sp 2

  • Itunes has detected and iPod in recoverty mode.

    Every time I connect my Nano (2nd gen 8gb), iTunes gives me the message
    "iTunes has detected and iPod in recovery mode. You must restore thsi Ipod before it can be used with iTunes."
    So I go through the restore process, and it resets and then, comes back into the same message. I am in an endless restore loop.
    I have tried different usb ports, computers, reinstalled the software, reset the ipod. But iTunes keeps wanting to restore the iPod.

    take a look
    http://docs.info.apple.com/article.html?artnum=304503

  • When in try to dawnloded this sign is cming out itunes has detected an iphone in recvery mode. you must restore this iphone before it can be use with itunes

    when I wanted to downloaded the new software the phone went of and in my computer saying iTunes has detected an iPhone in recovery mode. you must restore this iPhone before it can be used with iTunes,
    my hone is off pls help i need to make calls as i use my phone for work ,
    Many Thanks
    kerry

    So do what it says and restore the phone.  Nothing else you can do.

  • HT1459 We recently bought a new HP all in one Pavelion computer, and once it was set up we downloaded my itunes.  Now when I go to play a song from my library, an error message comes up saying: the song......could not be used because the file could not be

    Since I have a new computer , I had to download my itunes to the new computer.  Now I cannor listen to anything in my library.  I get the message;: the song...could not be used becaue the original file could not be found.  Would you like to locate it? Then gives me the option to loaacat it or cancel:  Why is this happening??

    you have to file the music file if you dont itunes cant play a file that does not exist. check the get info and look for the old music file on your old computer. Or do this http://support.apple.com/kb/ht4527.

  • I'm trying to download Firefox 4, but the following message comes up: Downloading/Volumes/firefox/o5we?qDe.part.part could not be saved, because an unknown error has occurred. Try saving to different location. What does this mean?

    When trying to download to download Firefox 4, the following message comes up: Downloading/Volumes/Firefox/05weDe.part. could not be saved because of an unknown error. Try saving to a different location. I have a Mac OS X Version 10.4.10. I think I should be able to download Firefox 4. I have Firefox Version 3.6 now.

    I am often getting this kind of error, although I believe it's less frequent with Firefox 4 than with the previous version. I do not know a proper solution, but I have noticed this:
    * If I simply try to re-download, it will fail again.
    * If I clear the list in the download window, I can download the same file without any trouble.
    I believe the problem may be related to the antivirus software. The file is downloaded completely, and instead of moving it to the final position Firefox gets confused and deletes it.

  • My iphone won't turn on at all and when i connect it to a charger the apple sign just flashes on and off but does not turn on?

    I've tried charging it overnight and it still will not turn on, when connected to the charger the apple sign just goes on and off but does not do anything, i've tried resetting it and this also does not work, but then once taken off the charger it doesn't even say the sign for charging it just does nothing

    Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.

  • My home pages do not load as saved. When I close Firefox what ever is up in the tabs comes up again when I reopen Firefox. I know how to set it up in tools/options but it is not working properly....Bug???

    This is not my first time using Firefox...It has always worked on previous versions. I have just downloaded 4.0. Is this a known bug with Firefox 4.0 ??

    In case you use "Clear history when Firefox closes" or otherwise clear history:
    *do not clear the Browsing History
    *Tools > Options > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings
    *https://support.mozilla.org/kb/remove-recent-browsing-search-and-download-history
    Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.

  • I have upgraded to the latest version of itunes.  Now when I connect my ipod classic it does not show me my music

    Can someone help me?

    Try this,when you open iTunes is there a 'iPod' button on the top right side of the page.If there is then it shows it's recognising your iPod. Click on the 'View' button and then click on 'show sidebar'. Your iPod should be there under Devices.

  • New laptop, try to load i tunes, gets to stage of loading but, message comes up stating itunes not woking, will contact me when there is a answer to it not loading

    new taptop, windows 8, tryto load i tunes, get a message stating i tunes cant load , they will notify me when it can be loaded. in backgroung it is nealy loaded

    If help is desired, stop being vague and provide specifics of the issue including the precise text of any errors that may be appearing.

  • Itunes shows songs on Ipod, but I could not see any songs on ipod

    I bought iPod nano today and tried to sync all songs and selected songs, after syncing in itunes, ipod shows there are songs on the ipod.
    after I disconnect from my computer and when I look for music on my ipod, I do not find any music. But still if I connect, itunes show songs are available on iPod.
    Tried restore,, updated itunes.. no luck so far.. cleared itunes cache as well..
    please help.

    Disable the hardware acceleration in the Flash Player: [[Cannot view full screen Flash videos]]
    Flash "Display settings" window:<br />
    *http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

  • How come the Ipad mini has Siri and the ipad 2 does not, they have the same chip

    I was comparing the ipad modles and the ipad mini and ipad 2 are the same just smaller but the ipad 2 does not have Siri...

    The iPad 2, from reports I consider reliable, lacks the special noise-cancelling circuitry necessary for Siri and included in the newer iPad models.
    Regards.

Maybe you are looking for