When I connect my ipod itunes stops working?

as soon as i connect ipod it says itunes is not working properly and quits, I ran diags and then connected ipod and it says no ipod found and brings up the following error message:
HTTP Status 404 - /kb/304314
type Status report
message /kb/304314
description The requested resource (/kb/304314) is not available.
Apache Tomcat/5.5.17
can anyone help me? thanks

I have the same problem! Does anyone know how to help?

Similar Messages

My Computer crashes when i connect my Ipod. (Stop error, Blue Screen)

For the past 3 weeks, my computer has been crashing regularly-- and it's due to the iPod. When i connect my ipod, iTunes starts up and as soon as it starts to Sync, it "blue screen crashes (see message below). When i run iTunes w/o the iPod connected, no issues and i can also use my iPod no issues:
The Message i get is below: ..its a Stop error:
* STOP 0x0000008e (0xc0000005, 0xBFA6FCBA, 0xA9F5130C, 0x00000000)
* Ati3duag.dll -- Address BFA6FCBA Base at BFA1C000 DateStamp 3eade1b1
Please help me!!
Gateway Laptop Windows XP Pro

i am having the same problem, but cant even get on my pc now with out using a system recovery disc! im really stuck and hope someone knows of a way of sorting this as i have only had it 2 weeks!! many thanks

When I connect my iTouch iTunes stops

When I connect my Itouch, iTunes stops, I got windows 7 home edition 64 Bit, I used to sync with no problems but now itunes doesn't open and the computer stops, and I have to reboot to try it again.
can anyone help?
any help is greatly appreciated, BTW I did reinstall iTunes like 4 times already.

What is the complete wording of the error message? Usually an error number is also provided.

I had a hard drive blow out and lost my itunes library. Now when I connect my ipod itunes tells me it is not sync'd. I am not permited to delete or add any songs. I do not want to loose my ipod songs if I reset. Any ideas? Thanks.

I had a hard drive blow out and lost my itunes library. Now when I connect my ipod itunes tells me it is not sync'd. I am not permited to delete or add any songs. I do not want to loose my ipod songs if I reset. Any ideas? Thanks.

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

When i sync my phone itunes stops working when optimizing my photos. why

when i plug in my phone to my computor to sync, itunes stops working when it gets to step 5 optimizing my photos . why?

Did you try to delete teh photo chache? Photo Sync creates iPod photo Cache
Is there enough free space left on the phone? iTunes needs up to 4x the space to sync the photos than the actual size of the photos to be copied to the phone.

When i connect my ipod itunes shuts down

whenever i connect my 8 gb 5th gen. ipod nano to my computer it usually will open up itunes automatically if not already. then it will automatically sync to itunes. right now my ipod does that however halfway through the first sync object, itunes stops working.

I would uninstall the ipod and itunes software, reboot and then reinstall it all.
Pricey

When I connect my IPOD ITUNES FREEZES!!! HELP!!

Everytime I connect my ipod to ITUNES my sync does not work and ITunes freezes... I updated to v7 and updated my ipod as well. Anyone know what to do? I am at a loss, I cannot sync my ipod..
Ryan

I'm right there with you. And so is a ton of other people. Mine just crashes all over the place like a blindman driving an 18-wheeler through New York City. And often without even giving me an option to report it.
Basically, I am gathering that there is a craplooad of crucial glitches that they didn't work out before releasing. and a bunch of us are stuck with it until they have release the next version. Unless you want to go to the trouble to delete it and reinstall version 6.0.5. Which I started to do, but I think it'll be too big of a pain. Hopefully they will get to it fast.
That is just my 2¢, though.

When I connect my Ipod, itunes freezes up.

As my subject states: I'll have itunes up and running, I use the USB plug to connect my ipod then itunes freezes. The Do not disconnect icon is flashing on the ipod but nothing happens on itunes.

No. Have you seen this article yet?
http://support.apple.com/kb/ts1717
B-rock

ITunes 11.1 freezes when I connect my ipod Touch 5g w/ ios 7

I recently downloaded ios 7 for my ipod touch 5g. I didn't have a problem with ios 7 as I actually kind of liked it. However, when I tried to sync my music, itunes told me that i needed to download version 11.1 because it supports ios 7. I downloaded it and hooked my ipod up. Whenever I do this, it freezes/crashes my computer afeter about 10 seconds. Does anyone know how I can fix this?

Hello rise92,
Thank you for the details of the issue you are experiencing with iTunes 11.1 and your iPod touch. I found an article with steps you can take if iTunes stops responding when you connect your iPod:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
Thank you for using Apple Support Communities.
Best,
Sheila M.

Itunes stops working when I click a home video with ver 11.1.5.5 win 7 pro 64 bit

I have home made videos and when I click to open Itunes stops working and box says"Itunes has stopped working" and says "Windows is checking for a solution to the problem" turns out Windows doesn't respond and I have to close the program..Tried it again and again with same result..Nicolino
Specs ver 11.1.5.5 win 7 pro 64 bit

Hello nicolini,
It sounds like iTunes quits unexpectedly everytime you try to open it so you can no longer use it. I recommend the troubleshooting steps in the following article to help you troubleshoot the issue here, named:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
Start with these steps to open iTunes in Safe Mode to see if a 3rd party app may be interfering with iTunes. There is additional troubleshooting to be done in the article if this is not the case:
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
Click Continue.
See if the issue you're experiencing persists in Safe Mode.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
Thank you for using Apple Support Communities.
All the very best,
Sterling

Itunes stops working when I connect my Ipod

I have a 120GB ipod and have had a few problems with it but just minor things that have been easy to take care of. But this afternoon, I woke my computer up from sleep mode and I had my itunes working and all was well but then when I went to connect my ipod, I got a notification from my computer saying that my itunes stopped working, it checked for a solution and didn't find one and then it closed out my itunes. I tried opening it again but the exact same thing happened within seconds of pressing the button to open itunes, my ipod hadn't even come up yet in the left hand bar. I uninstalled my itunes and reinstalled it but the same thing keeps happening. If my ipod isn't connected to my computer then my itunes works just fine but the second it connects, my itunes doesn't work anymore, please help me

I have the same problem! Does anyone know how to help?

My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected. We have tried holding the power and home button at the same time for several seconds, and the screen still stays black

My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected. We have tried holding the power and home button at the same time for several seconds, and the screen still stays black. Thanks!

Hello skdog I possibly think your ipod touch is black because it has not charged. If your dock is broken it might just mean the dock will be broken and so might be the USB port. You should see an Apple shop nearby and hand it over and see what they can do. I hope this information works!

My ipod has stopped working since the laptop turned off during synching.it shows no music and wont play games also is slower,constantly resets and freezes itunes when connected to computer.if i switch it off a spinning wheel appears till batt dies.help?

My Ipod has stopped working properly since the laptop shut down during synching.
My ipod is being slower and wont show any music. when I go into general settings it says the music and videos are loading..
It wont let me into settings all of the time either.
My applications and games have become slow or unresponsive.
The ipod keeps resetting itself, I have tried resetting it to no avail.
I tried plugging it into itunes but it freezes itunes and wont show up on my computer.
When I switch off the ipod it shows a spinning wheel until the battery dies, which could be nearly 2 hours!!
does anyone have any advice as to what to do?
currently ive reset it - nothing has happened
ive let the battery drain itself then recharged it to see if that would make a difference - no difference
Help ASAP needed

Try restoring the iPod via iTunes. First from backup and if problem persists, restore to factory defaults/new iPod.
If still problem make an appointment at the Genius Bar of an Apple store. If your iPod is with in the one-year warrranty, not abused and defective Apple will replace it.

HT2292 I have a 3GS iphone.It was working alright with iTunes.Recently, it was unlocked. After it was unlocked, the iphone is functioning alright but it is not recognized by iTunes and iTunes stops working, when I connect iphone.Any advice please.

I have a 3GS iphone. It was jailbroken and working alright.But I was not able to upgrade its IOS frrom 4.0.1 to higher versions and many applicatopns were not compatible with this version of the IOS. So I decided to do a factory unlocking. From an website, based in Mumbai, I unlocked it. When I check now in different websites from my IMEI number, my iphone is unlocked. So I became happy that I can now upgrade my iphone. But the events turned to be different.When I connected to iTunes, iTunes stopped working and my iphone did not appear in the iTunes. I uninstalled and reinstalled iTunes after cleaning previous registry of all relatedd components like Quicktime, Bejour,Apple software updates and mobile softwares. I also used msconfig to troubleshoot conflicts in software of Windows 7 ultimate but still my iTunes is not working, when I connect the iphone. If I do not connect the iphone, iTunes is working alright. Can any friend give me some advice how to proceed. I do not like comments like Jailbreaking is illegal and should not have been done. Please advice me what should I do right now. Thanking you all and expecting some valuable suggestions from this expert community.

There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

Alright, so my ipod touch stopped working, but I can still connect it to itunes, but my friend gave me his old nano. I was wondering how I could get my more updated songs from my ipod touch onto the shuffle. My laptop crashed whish had all my new music

Alright, so my ipod touch stopped working, but I can still connect it to itunes, but my friend gave me his old nano. I was wondering how I could get my more updated songs from my ipod touch onto th nano. My laptop crashed whitch had all my new music, and im afraid if I sync my Ipod touch to the desktop with all my old songs, ill lose all my newer ones which I dont want to happen because I want them on my nano. Im sorry for the confusing topic im just so lost.

All you have to do is connect your new iPod to the computer that has the library for your old iPod.
When iTunes comes up, click on your new iPod under Devices.
At the top of the Summary Page click Music.
Click Synch Music.
Do the same thing for Photos, Apps, Movies and so on...
Now just synch the iPod.

When I connect my ipod itunes stops working?

Similar Messages

Maybe you are looking for