When I connect my ipod my itunes shuts down?

as soon as I connect my ipod I get an error message saying itunes has stopped working and it closes! I ran diags in itunes and when I connected Ipod it says no ipod found and when I press the help icon it brings up a page with the following error:
HTTP Status 404 - /kb/304314
type Status report
message /kb/304314
description The requested resource (/kb/304314) is not available.
Apache Tomcat/5.5.17
can anyone help me?

I would uninstall the ipod and itunes software, reboot and then reinstall it all.
Pricey

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