When i connect my iPod to my computer(windows xp) it shows an iPod has been recognized but it could not be identified properly? What should I do to fix this?

Please can anyone help me..I am not able to sync my iPod.!

Have you carefully worked through all the troubleshooting in this Apple support document?
iPod nano: Error message saying that iPod 'could not be identified properly'
Did this iPod previously work with this iTunes installation/library?
B-rock

Similar Messages

  • "An iPod has been detected, but it could not be identified properly" error

    We have had five iPod Nano's installed via our home computer (Dell PC - Windows Vista):
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    one 3rd generation (not in use - was lost)
    one 4th generation (not in use - was stolen)
    two 5th generations (currently being used)
    The iTunes 10.0.1 Update was installed during the first of the two 5th geneartions installation process.
    We recently bought another 5th generation. When we went to install it, we received the error message "An iPod has been detected, but it could not be identified properly". The 2nd generation can access the entire library and download music but the two 5th generations are no longer able to access the library and download music. Basically, they can only be used to listen to the current music within does 5th generation iPod Nano's.
    We tried everything that's been recommended in the Support section but nothing has worked in order to restore the capability of accessing the library and downloading music for the 2 generations....This is where we need HELP!!!
    As for the new 5th generation, we have installed it into our laptop instead with no problems (so far). We've read that there is a way to move the iTunes Library from one computer to another which we hope this will be an option once we fix the issue of the two 5th generations.
    If anyone can provide any recommendations please post. We have spent the better part of our weekend trying to fix this problem with alot of frustration along the way.
    Thank you

    Uninstall everything from your pc that is published by Apple. This includes; iTunes, Quicktime, and Bonjour. I also had this problem and it is VERY frustrating. Then re-install iTunes of course.

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    "An ipod has been detected, but it could not be identified properly. Please disconnect an reconnect the iPod, then try again. An unknown error occured (2005)."
    What does this mean? I have an iPod shuffle 4th gen but its not detected in itunes... it can only be seen in the device manager, but I can't see it on the task bar. Can anyone please help me?

    I have same error except that i get it even when my phone is not connected.

  • TS1363 "An iPod has been detected but it could not be identified properly"  iPod Nano 7g and 3g won't work with Windows 8 PC. worked fine up until a month or so ago and now they are not recognized.

    "An iPod has been detected but it could not be identified properly"  iPod Nano 7g and 3g won't work with Windows 8 PC. worked fine up until a month or so ago and now they are not recognized.

    Hi cueball819,
    Thanks for using Apple Support Communities.  This article has steps to try if your iPods aren't recognized by iTunes or Windows:
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Cheers,
    - Ari

  • An iPod has been detected, but it could not be identified properly. Please disonnect and reconnect the iPod, then try again.

    I have uninstalled and reinstalled itunes and I am still getting this error message. An iPod has been detected, but it could not be identified properly. Please disonnect and reconnect the iPod, then try again.

    Hey there gentzdo,
    Welcome to Apple Support Communities.
    This article provides information and troubleshooting tips that'll resolve most issues like the one that you've described, where your iPod nano isn't identified properly by iTunes.
    iPod nano: Error message saying that iPod could not be identified properly - Apple Support
    Cheers,
    -Jason

  • When i try to open my ipod nano in ituned it says "an ipod has been detected but it could not be identified properly"

    what do i do when i try to open my ipod nano in itunes and it says "an ipod has been detected, but could not ne identified properly"

    Hello rachel167,
    I would use this:
    iPod nano: Error message saying that iPod 'could not be identified ...
    Ensure you use every step.
    Hope this helps.
    ~Julian

  • Error message says "an ipod has been detected but it could not be identified.  We've disconnected the ipod and reconnected it but it hasn't worked.

    error message says "an ipod has been detected but it could not be identified.  We've disconnected the ipod and reconnected it but it hasn't worked.

    If the iPod was originally formated to your computer, restart your computer.  If not - How to use your iPod to move your music to a new computer

  • Itunes won't recognize my ipod nano 5th gen. it's recognized by the computer, but I get a message from itunes that says an ipod has been detected, but it couldn't be identified properly. i did all of the steps on the ipod assistant. unistalled and reinsta

    Itunes will not recognize my Ipod Nano 5th g. It shows up on my computer. But Itunes gives me a message that says "An ipod has been detected, but it could not be identified properly. I did all the steps in the ipod assistant. Unistalled and reinstalled drivers and itunes. restarted ipod and even erased everything. It is recognized by other computers. And itunes recognizes my iphone fine.  please help.

    Have you restarted your computer?  iTunes updated? 

  • An iPod was detected, but it could not be identified properly..

    I bought a new laptop recently, and I've just plugged my iPod in to get it acquainted after moving all my music over via Home Sharing.
    But I keep getting the 'iPod was detected' message.
    Have I broken my iPod? ):

    Hello there,
    Have you had a chance to look at this Apple support document related to this issue? If not, it would be a good place to start.
    http://support.apple.com/kb/TS3218
    B-rock

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  • How come when i connect my nano to my computer it says in itunes "an ipod has been detected but could not be itentified properly"?

    whenever i connect my ipod nano to my computer, itunes gives me a pop-up that says, "an ipod has been detected, but it could not be identified properly. Please disconnect then reconnect the ipod, then try again." when i do that, i get the same pop-up. beneath the pop-up stated before it also says "If the problem persists, uninstall Itunes, then install Itunes again." but after doing that, it still will not read my ipod and scan it in.

    Does the Apple ID on the iPod match the Apple ID on iTunes?

  • ITunes message: an ipod has been detected but could not be identified properly.

    For some reason my ipod nano 7th generation will not connect to iTunes anymore. It comes up on my computer but iTunes will not "identify" it. I have tried resetting my ipod and unistalling iTunes then reinstalling and following the help intructions online. Anyone know how to fix this? Cheers.

    I recently began receiving this message when i try to sync my ipod to itunes:  " an ipod has been detected but it could not be identified properly."   Never had this problem before.  Have tried all troubleshooting suggestions.
    Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • Ipod could not be identified properly - HELP!

    Whenever I connect my Ipod, I get the following message on itunes:
    An iPod has been detected, but it could not be identified properly.
    Please disconnect and reconnect the iPod, then try again.
    I have tried that, restarting the computer, repairing itunes, removing and reinstalling itunes, and restarting the iPod service.
    Help, somebody, please?
    Email is [email protected]
    Help me here or email me, please.
    <Edited by Moderator>

    Rats!
    Well close iTunes, and tell me what drive letter the iPod shows up as in Windows.
    Maybe changing the drive letter to something else would help. Way further down in the alphabet, like Q or W.
    Directions for changing drive letters in Windows are here
    http://docs.info.apple.com/article.html?artnum=93499

  • IPod could not be identified properly

    Please help. I'm running Windows XP Pro X64. I just got my new 5th Gen Ipod Nano, and updated to itunes 9.0.
    Every time I plug the ipod in I get the following error:
    "An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again."
    I've uninstalled itunes and reinstalled, still same error. Note: the ipod does not show up as a USB drive, until the following:
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    2) I restart the ipod service
    3) Unplug and replug in the ipod
    4) Now the ipod shows up as a USB drive
    I've also tried:
    1) changing the drive letter of the nano (saw it in a post somewhere else)
    2) restarting
    3) changing USB ports.
    4) Reset the ipod, hold 'menu' and the center button
    5) Reset the ipod using itunes on the mac mini
    I realize itunes has some compatibility issues with X64, and I've been successfully using my 1st ipod mini for a few years, yes even on x64. I sync it almost everyday (update my podcasts). This is incredibly frustrating. My mini still syncs just fine even with itunes 9.0 on x64.
    I have successfully sync the new ipod nano on a mac mini using the same USB cord.

    It's possible to install MacDrive 7, XPlay 3 or higher on the Vista o/s, & use their later USB driver to see the iPod nano in disk mode.
    Things to check are any USB device not working properly from Control Panel, devices; uninstall these and any network adapter devices prior to connecting the iPod.
    On the DELL E6400 & Business Vista, installing iTunes 9 to recognize the iPod nano 5th Gen, kept on bringing up the message 'could not be identified properly'. Strangely, now I cannot sync any Music from Media Player to the iPod or have songs recognized on it from a straight Explorer file copy in the iPod's disk mode! I have had to de-install iTunes, and lost my library of 2 years worth of music.
    This is quite poor s/ware compatibility. I have to say; don't buy the E6400 either!!

  • I am getting an error when I connect my Ipod, I have used it on this laptop before but now it is saying "Ipod detected, but it could not be detected properly"  Help please!

    I am getting an error when I connect my Ipod, I have used it on this laptop before but now it is saying "Ipod detected, but it could not be detected properly"  Help please

    You can try going through this troubleshooting document
    iPod nano: Error message saying that iPod 'could not be identified properly' - Apple Support

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