When I connect my phone to my comp it tells me that there's an update to iOS 4.3.3, when I try to actually do the update it goes so far and says that it cannot back up my phone because it's disconnected, when nothing's been touched to dc it.
I've been trying to update my phone to iOS 4.3.3 like it tells me to when I connect my phone to my computer, and it goes so far, then I get an error box (no error number) with a message telling me that my phone can't be backed up because it's disconnected. Now I know I've touched nothing to disconnect it, everything else is working fine, I just CANNOT get my phone to back up. I called Apple and my phone support expired 10 days ago (go figure!!) Anyone else run into this and find a way to get it to work? He got me to delete the backup that was on my system to see if that helped...nothing.
Hi,
What is your current computer and OS? It looks as though your iphone is not compatible with your computer.
Jim
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It sounds like you are seeing issues when attempting to sync videos to your iPod. I have an article that will help explain some possible situations regarding this issue:
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http://support.apple.com/en-us/ts1497
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