When i connect my WD hard drive 3.0 usb in my macbook pro it freezes

A line starts to come down in the whole screen and in the middle it tells me to hold down the power bottom to restart it. What is happening? Could it be the format that i'm running the HD? I'm using  the format MS-DOS (FAT) because in my other HD (also WD) worked fine both in mac and pc.

Thanks for the response. I tried both methods with the same end result.
I'm in safe mode now. It doesnt show up as being plugged in. It worked fine when connected with the USB-I went to disk utilities and repaired the disk.
I tried to plug in with the firewire, again and it shut down my computer..
Any other suggestions?

Similar Messages

  • I perviously transfered all my iTunes music to an external hard drive. But now when I connect the external hard drive and try to play a song, I get an error message saying that I need to "locate" my music. I don't how to find it on my external hard drive.

    I perviously transfered all my iTunes music to an external hard drive. But now when I connect the external hard drive and try to play a song, I get an error message saying that I need to "locate" my music. I don't how to find it on my external hard drive. Please help for I am not that computer savy and don't want to mess anything up.
    Thanks! 

    I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."

  • I have upgraded to Maverick when i connect an external hard drive my security does not scan it now

    I have upgraded to Maverick.  With snow leopard when I connected an external hard drive, the Norton security would scan this drive. Since I have had Maverick this does not happen, I have updated my security.

    How is the WD drive formatted and have you tried resetting the SMC?

  • How to copy catalog from external hard drive to computer hard drive to use smart previews when not connected to external hard drive?

    I am very new to LR5. I have LR5 set up so that my catalog and photos are on an external hard drive. I found out that when not connected to the hard drive, LR5 cannot find my catalog, therefore, I cannot do any editing in smart previews unless connected to the external hard drive. How can I fix this issue so that I can edit photos without being connected to the external hard drive. Is there a way of copying the catalog off the hard drive on the computer hard drive or do I need to reestablish a new catalog using LR5? Does the catalog always need to be loaded on the hard drive? Thank you in advance.

    Yes that is correct. The LR catalog must be on the computers internal drive. Then when you have Smart Previews enabled you can edit image without having the drive they are on connected. Then when you connect that drive the images will be updated.
    Just COPY those 4 folders over to your internal drive to a folder called Lightroom Catalog that you create. Then Open LR and go to the File menu item and select Open Catalog. Browse to the folder you created called Lightroom Catalog and select the Lightroom 5 Catalog.lrcat file and click Open. Once Lightroom restarts open the preferences, Edit>Preferences, and on the General Tab in the Default Catalog section make sure "When starting up use this catalog:" area lists where you have copied those folders. Something like Macintosh HD/Wherever you created that folder/That folder name/Lightroom 5 catalog.lrcat.

  • Why does my macbook pro crash when I connect my external hard drive?

    When I connect my external hard drive to my macbook pro (with fire wire) it crashes my computer... Any thoughts or help??

    Thanks for the response. I tried both methods with the same end result.
    I'm in safe mode now. It doesnt show up as being plugged in. It worked fine when connected with the USB-I went to disk utilities and repaired the disk.
    I tried to plug in with the firewire, again and it shut down my computer..
    Any other suggestions?

  • When I connect an external hard drive to macbook pro it is very slow to appear on the desktop and Finder window, sometimes 20 mins or more, even with auto backup switched off . any clues?

    when I connect an external hard drive to macbook pro it is very slow to appear on the desktop and Finder window, sometimes 20 mins or more, even with auto backup switched off . any clues?

    Hi robfromkinglake west,
    Try and isolate the issue.  Check if it's only with this drive.
    Check the drive with Disk Utility
    Using Disk Utility to verify or repair disks
    http://support.apple.com/kb/ht1782
    I've never seen a drive take 20 minutes to mount.
    Nubz

  • I want to upgrade my Hard Drive to 1TB and more.  What is the maximun Hard Drive I can install for a MacBook Pro 2009 Yesterday, I tried a SEAGATE SSHD but my screen was always a showing a QUESTION MARK (?). It's not the cable because when I put back

    I want to upgrade my Hard Drive to 1TB and more.
    What is the maximun Hard Drive I can install for a MacBook Pro 2009
    Yesterday, I tried a SEAGATE SSHD but my screen was always a showing a QUESTION MARK (?). It's not the cable because when I put back the old original version, everything works...Any sugestion of brabnding or procédure to upgrade my hard drive?

    The largest 2.5" dia SATA drives available are 2 TB in capacity.
    Have you tried the Seagate SSHD connected externally to the MBP via USB?  The drive itself may be faulty.
    Ciao.
    Here is a good place to start looking for a replacement drive:
    http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/

  • I have a Seagate Slim Portable 500 GB USB 3.0 external hard drive that worked great with my Macbook Pro 13" Retina but gets ejected and won't show files on any iMac.

    I have a Seagate Slim Portable 500 GB USB 3.0 external hard drive that worked great with my Macbook Pro 13" Retina but gets ejected and won't show files on any iMac. My Macbook Pro and the two different iMacs I tried it on were all using Mountain Lion, so the only difference was the iMac versus Macbook Pro.

    I just tried this, no luck...
    I connected a different USB cable, still the same problem. Tried both cables with the problematic hard drive on two different computers, still the same problem.
    At this point I assume I'll probably need professional help in saving the files, thanks for the assistance.

  • WD Smartware, external hard drive back up not recognized by Macbook Pro

    I use WD external hard drive as back up for my Macbook Pro using WD Smartware. All software is upto date but when I plug in my external hard drive it is now not recognised by my Mac. It does not appear in Finder or Disk Utility but it does show up in System Profiler. It has worked fine until now. I have changed the UCB cables multiple times, the external WD hard drive has its own power suppy and other external hard drives work in the same usb port. When I plug the external drive into a PC it is recognised but obviously will not let me use it. When I go to access via the PC it prompts me for the password to open the drive, however when I plug into my Mac, when I click on 'unlock drive' its says that the drive is not locked. The WD Smartware software runs to check the files on my Mac but after categorising them the 'back up' option is not highlighted and it will not access the external WD drive.
    How can I access the WD external drive ? System Profiler data is below. Many thanks, apologies for any ignorance and thanks in anticipation of any help !
    My Book 1110:    Capacity:     804.4 MB (804,421,632 bytes)   Removable Media:     Yes   Detachable Drive:     Yes   BSD Name:     disk1   Product ID:     0x1110   Vendor ID:     0x1058  (Western Digital Technologies, Inc.)   Version:     20./My Book 1110:    Capacity: 804.4 MB (804,421,632 bytes)   Removable Media: Yes   Detachable Drive: Yes   BSD Name: disk1   Product ID: 0x1110   Vendor ID: 0x1058  (Western Digital Technologies, Inc.)   Version: 20.18   Serial Number: 574341565931323033383539   Speed: Up to 480 Mb/sec   Manufacturer: Western Digital   Location ID: 0xfd130000 / 5   Current Available (mA): 500   Current Required (mA): 2   Partition Map Type: Unknown   S.M.A.R.T. status: Not Supported   Volumes:   Capacity: 700.4 MB (700,448,768 bytes)   Writable: No   BSD Name: disk1s0   Capacity: 32 KB (32,256 bytes)   Writable: No   BSD Name: disk1s0s1 WD SmartWare:   Capacity: 229.7 MB (229,672,960 bytes)   Available: Zero KB   Writable: No   File System: HFS    BSD Name: disk1s0s2   Mount Point: /Volumes/WD SmartWare18   Serial Number:     574341565931323033383539   Speed:     Up to 480 Mb/sec   Manufacturer:     Western Digital   Location ID:     0xfd130000 / 5   Current Available (mA):     500   Current Required (mA):     2   Partition Map Type:     Unknown   S.M.A.R.T. status:     Not Supported   Volumes:   Capacity:     700.4 MB (700,448,768 bytes)   Writable:     No   BSD Name:     disk1s0   Capacity:     32 KB (32,256 bytes)   Writable:     No   BSD Name:     disk1s0s1 WD SmartWare:   Capacity:     229.7 MB (229,672,960 bytes)   Available:     Zero KB   Writable:     No   File System:     HFS+   BSD Name:     disk1s0s2   Mount Point:     /Volumes/WD SmartWare

    mjunder Hong Kong
       I use WD external hard drive as back up for my Macbook Pro using WD Smartware.
    To be a parrot,.......REMOVE the WD garbageware.  
    Western Digital warned its users about its OWN software couple months ago.
    Remove ANY and ALL WD software products.

  • My WD 2tb external hard drive will not unmount from my MacBook Pro.

    My WD 2tb external hard drive will not unmount from my MacBook Pro. It no longer even shows up in finder, however it does show up in Disk Utility. I have tired so many of the suggestions on the internet all to a fail.
    I keep getting the message to be sure that all applications are closed before ejecting the drive. I have no clue how to tell which appliactions are using the external drive to shut them off. I turned off Time Machiene to be safe. 
    I don't need anything on the external drive, I am just trying to erase it, save my current info, and migrate it to my new MacBook Pro.
    I have been about four days now with this issue all over the internet, in this community, and watching videos on everything and nothing about this topic to a fail.
    I think I am doomed and have lossed this external drive because of some wierd application that will NEVER close on my hard drive for it to disconnect correctly. It's annoying.
    Does anyone have a solution?

    Have you trie using another USB port? Can you test the USB ports with other USB devices to assure they are working? You may want to reinstall OS X in case there has been a driver glitch.
    Reinstall OS X without erasing the drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.

  • You can't upgrade to a 7200rpm hard drive in the Early 2011 13" MacBook Pro. It is not supported. Period.

    I tried unsuccesfully to upgrade the hard drive in my Early 2011 13" MacBook Pro to a 750GB 7200RPM hard drive. After several attempts with different hard drives I realized that the kernel panic that showed up was due to the lack of compatibility with the drives to the MacBook Pro. I had a Mid 2009 13" MacBook Pro that I did not have any issues with whatsoever. I sold that MacBook Pro and was able to upgrade to the brand new base model without any out of pocket cost. Upon purchase of the new 13" MBP I maxed out the RAM to the full 8GB. After 2 months of freezing, lockups, spinning rainbow wheels and having to force shutdown I tried one last ditch effort to see if a faster drive would help. After speaking with the Apple telephone reps and the Apple Store Genius Bar we discovered that Apple doesn't even offer the option of a 7200RPM drive on their website - a fact that I found quite disturbing. The concensus is that it is a power management issue that causes the incompatibility and the reason the drives are not offered on the 13" models. The problems I had were the end of the line for me. I just switched out that train wreck for the Early 2011 15" MacBook Pro base model. I got home and immediately installed the 750 GB 7200RPM Western Digital Scorpio Black hard drive and it was recognized within seconds. I'm back in business with gleeful abandon.

    Sadly... they don't have all the answers. As someone who use to serve in the capacity (Mac Genius) it can definitely be a challenging position. You're "the voice" of Apple's service policy & procedures. Sounds like the person you spoke with got it wrong this time. It's definitely worth a follow up, because like I said, I've got a machine in my household that's living proof of compatibility between a 7200 RPM drive and 13" MBP (Early 2011).
    Apple is very good about support documentation when there's incompatibility or unsupported configurations, the fact that there isn't one for 7200 RPM drives would tell me that the people/person you spoke with was misinformed.
    I know I always appreciated when a customer made it known to me that I was wrong on something and supplied the right answer. I sure as heck don't have all the answers and if I can lead from my mistakes, well, I won't make them anymore.

  • Where can I buy a larger hard drive for my late 2008, 15" macbook pro?  From reviewing questions and answers on the support community it would appear that having Apple remove the old and install the new hard drive is recommended.  But how/where?

    Where can I buy a larger hard drive for my late 2008, 15" macbook pro?  From reviewing questions and answers on the support community it would appear that having Apple remove the old and install the new hard drive is recommended.  But how/where?

    Welcome to Apple Support Communities
    You can install the new hard disk yourself if you want to. You just need a 2'5" SATA II hard drive, which is compatible with your MacBook Pro. You can buy one at OWC > http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/ You can filter hard drives by computer, so press a "Click to view all...", choose your computer in the sidebar and it will give you the compatible hard drives.
    There are different brands for the MacBook Pro. The most recommended are HGST and Seagate, which have good reputation. A 7200 rpm hard drive will give you extra performance

  • Can I install a 1TB Hard Drive into a late 2007 17" MacBook Pro?

    Can I install a 1TB Hard Drive into a late 2007 17" MacBook Pro currently running a 160 GB Hard Drive?

    It depends upon exactly what you want to do with your Mac.  My old Late 2007 17" MacBook Pro only has 4GB RAM and it works fine.  It is a little slow if I am doing anything involving heavy computing (rendering video, compiling programs, etc.) but it works just fine.  In most cases, the increased RAM will help performance, but the cost can be fairly high with an older machine like you have.

  • New hard drive is not recognized by my MacBook Pro.

    New hard drive is not recognized by my MacBook Pro. The supplier says I need to update my BIOS. True? How do I do that?
    Hard drive: NN2-72-500-SSE Seagate Momentus 7200.4 (ST9500423AS) 500GB Laptop Hard Drive
    Mac OS: Mac OS X Lion 10.7.5

    I went through a similar issue with a Seagate Momentus 750GB HDD/8GB SSD with my late-2011 MBP.  No matter what I tried, the machine would not recognize the drive.
    To test it, I installed the drive in an old ThinkPad, and it worked fine.  Then I tried installing it in my PS3, and the drive worked fine there, too.  It was only the MBP which had issues.
    I don't *think* Macs have a BIOS to update.  But I know my MBP has issues with certain HDD's (including another external which works fine on other Macs and all Windows machines).
    You might be able to find my thread by searching under my username, perhaps something in there will offer a tip.  Otherwise, you might have to go the same route I did: install a WD Scorpio Black instead.  Or upgrade to an SSD.
    Good luck to you-

  • How large of a hard drive can i put in my Macbook Pro (early 2011)

    how large of a hard drive can i put in my Macbook Pro (early 2011) and where can i get one?

    You can find answers to both at OWC as well as installation tutorials. I think you will find 1 to 1.5 TBs are the largest.

Maybe you are looking for

  • Error in schedule job

    Hi All, I tried to create this job and encounter ORA-6550 which refers to a syntax error. However, I have checked the script and found no syntax errors. Can anyone advise me on what's wrong with my sql statements? ORA-06550: line 12, column 11: PLS-0

  • Safari 5.0.6 and hotmail clash

    Safari 5.0.6 is giving me 'bad server certificates' on hotmail / live.com servers starting with gfx (from Activities). Microsoft are advising to change to a new browser like Chrome or Firefox (not compatible with this OS). Where is the discussion on

  • Changing a document's desktop icon to the cover of the document

    Hey gang, the subject pretty much says it all.  What I mean is, I opened a PDF file, then saved a shortcut to my desktop.  When I did, the shortcut icon was the cover of the document.  Great!  Now it's easier for me to choose which document to read! 

  • Hierarchical table in Adobe

    Hi All,           I want to know is there any work around to create a Hierarchical table in Adobe Interactive Forms?I need 2 levels of hierarchy(means 2 master columns in a single table) regards Sumit

  • Plug-in for Lightroom 4.3 for Facebook on Windows ?

    I have Lightroom 4.3 and am using Windows 7, 64 bit, and wanted to use publish services with Facebook.  Add photos to Facebook through Lightroom which is stated possible.  When I try to utilize it, I am told under the Mozilla Firefox that " it doesn'