When i connect to my computer itunes freezes

I have ipod shuffles and use itunes a lot. However when i plug my iphone 3gs into my computer itunes freezes and i cant put any music onto my phone.
I have been throught the troubleshooting on the website and it doesn't help.
Any suggestionsw

Have you tried using these articles here and try?
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues : http://support.apple.com/kb/TS1717
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 : http://support.apple.com/kb/HT1923
Hope it helps

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