When I convert my PDFs into docs they are unreadable, formatting is messed up

When I convert my PDFx into docs they are unreadable and formatting is messed up.
Why pay $22 for a product that does not work?
Can this situation be remedied; how can I make it work?

The only thing that comes close is ExportPDF at $19.99 (with tax that could be about right) but it's an online subscription.
If that turns out to be what you have you'll want to take this to the ExportPDF forum rather than here.
It's at http://forums.adobe.com/community/exportpdf
Good luck.

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