When i do file, save for web, i get an error that says " the operation could not be completed. The system cannot find the path specified." What can fix this?

when i finish a file and try to "save for web", i get an error box saying The operation cannot be completed. The system cannot find the path Specified.
What can i do or where do i look?

ELEMENTS 12 AND ELEMENTS 13
Upgraded to 13 Thinking might resolve the issue.
Was working fine up until we had "Tech" come in the office and "up grade some stuff"
then all of a sudden i started getting this message, something happened but i don't have a clue what.

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