When I down load the file i get (error 1004 please try again)

when I down load the file i get (error 1004 please try again)

Try this first. Go to Settings>Safari>Clear History, Cookies and Cache (or Data if you are running iOS 5). Restart the iPad. Hold the sleep button until the red slider appears and slide to shut down. Hold the sleep button until the Apple logo appears to power up.
If that doesn't work, look here for more help.
http://support.apple.com/kb/TS3694#error1004

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