When i download a video from camera roll onto my pc only the sound works but no picture

ive transfered plenty of videos from my camera roll onto my pc with no problem.but once i download them into a file there is no thumb picture and when i try playing on vlc,real player,quicktime i get no picture only sound.the only one what i can play on is itunes but thats jumpy picture any ideas?am thinking this happened after i updated my iphone?

Hello Paz5glenda,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215?viewlocale=nl_nl&locale=nl_nl
Try these steps first
Verify that your iOS device's software is up to date.
Verify your Apple TV's software is up to date.
Have a nice day,
Mario

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When i download a video from camera roll onto my pc only the sound works but no picture

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