When I download a video, the sound does not transfer with video. I use elements 12

I've been using elements 8 for several years and have just downloaded 12. When I download a video, the sound does not transfer. What am I doing wrong. Dan Broughton

This is the Photoshop Elements forum.  Did you mean to post in the Premiere Elements forum?
http://forums.adobe.com/community/premiere_elements

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