When I download itunes 10.4 and quicktime the icons appear on my desktop but once I double click on the icon nothing happens, When I download itunes 10.4 and quicktime the icons appear on my desktop but once I double click on the icon nothing happens
When I install itunes on my home pc everything goes thru fine I see the icons on my desk top but once I double click on the itunes icon nothing happens
I downloaded itunes 10.4 and I'm using window 7 - 64 bit as my OS.
Many thanks.
The iTunes and QuickTime symptoms are consistent with another application (other than QuickTime itself) having dropped old Quicktime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
Open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)
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Hi . Ever since I downloaded the last itunes and quicktime update ( a week or so ago), I can't access any movies or video podcasts i have store in itunes on my pc (vista). iTunes crashes and my error reports tell me it is a quicktime error. Do i uninstall and reinstall quicktime, or completely uninstall itunes and reinstall it -- if so, what will i lose? Help, please!
Let's try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
After uploading to the cloud, i lost access to some of my songs. The library still shows the information and there is a cloud download icon but the font color would seem to indicate it has been deactivated (i.e. nothing happens when I click on it).
Problem closed (although not resolved). After working with Apple support, no resolution was found. I asked for a refund of the iTunes match purchase price, which was granted. Interestingly the support tech, who was very nice if not particularly helpful from a technical point of view, spun the "resolution" of refunding my iTunes match purchase price as a positive one, here is a quote from the final email
"I'm glad to hear that you're not having issues with the songs you've purchased. Nothing makes Apple happier than to hear that our customers concerns have been rectified."
It is notable that I never had an issue downloading music directly purchased thru the iTunes store, the only issue that existed was downloading songs that I ripped from my CD collection and "matched".
I'm happy that I received my money back, however I wish that the iTunes Match service worked for me (I was looking forward to this service). I'm most upset at the time I wasted trying to fix this problem.
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Once you successfully add you iTunes library to iTunes Match, you go to Settings>iTunes & App Store on your iOS device and turn on iTunes Match. Your iTunes Match library will then appear on your iOS device.
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Hi,
[https://addons.mozilla.org/en-US/firefox/addon/xmarks-sync/?src=search Xmarks] is a bookmarks/history/tabs backup/sync utility. It is not a feature of Firefox. It is an extension which had to be manually added or perhaps could have come with another extension.
If you have registered with the service you have to enter the username and password to log in to the service. Otherwise try pressing the '''Esc''' key on the keyboard and after Firefox opens, go to '''Tools''' ('''Alt''' + '''T''') > '''Add-ons''', click Extensions on the left and look for Xmarks and '''Disable''' to disable it or '''Remove''' to uninstall it. If that doesn't work, start Firefox in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode.] In the first screen choose '''Disable all add-ons''' and '''Make Changes and Restart''' and repeat the above procedure, but this time, re-enable all the needed extensions except Xmarks. You may also have to re-enable the plugins after clicking '''Plugins''' on the left).
[https://support.mozilla.org/en-US/kb/Uninstalling%20add-ons?s=add-ons+tab&r=3&e=sph&as=s Uninstalling Add-ons]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
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When I try to play music downloaded from itunes on my iPhone 4S it says 'this URL is not found on the server'. This does not happen when I play the same music on my iPad. The music plays fine. The message also comes up when I try and login to iTunes on my iMac. Can anyone help?
I too am having the same issue as the OP.
Your USER AGENT information is Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/8.0.3 Safari/600.3.18
Every webserver that receives a request from your browser is able to determine the HTTP USER AGENT information unless it has been removed by some software (e.g. firewall) before the request was trasmitted. -
I bought an iphone 5C and my music from my dell laptop doesn't let me sync my music into my phone. When i first bought it I accidentally pressed don't show again on itunes. How do I download itunes 11.1 or later now? I have been trying for atleast a month, but I can't find any solutions. I had payed a lot of money on those songs and albums, and now I can't even sync it on to my phone. I know it was stupid of me to press that button, but I need help on trying to get it to sync. -Mohima
You need to have the latest version of iTunes on the computer, version 11.1.3 to be able to handle syncing a newer phone with iOS 7. The iTunes on the iPhone has nothing to do with syncing and is installed by the iOS.
Go to iTunes on the computer, click on Help, Check for updates to update iTunes on the computer, or go to to www.apple.com/itunes/download and download and install the latest version of iTunes to correct your problem. -
I am trying to use powerpoint but when I open a document I want to work on it does not open on my desktop. It appears as open on mission control but it disappears offscreen. How can I get it to open where i need it and can work on it?
It's almost certainly too late.
The time to create a backup is before a catastrophe. After a catastrophe, it's too late. -
Regarding iTunes U courses, would I be able to link to books/sites (like say an amazon hardback book or link to a kindle book they can purchase and download). Considering that not all books are available on iBooks I'm hoping this is allowed. Also the possibility on monetizing since amazon gives commission for linking.
This question is for both the uncredited (private) courses and the bigger accredited accounts. I am a developer trying to learn how to help my area schools and also have some ideas for my own courses. Obviously keeping within the iTunes U app would be preferred in most cases (to the learning experience) since they can take notes and see them within the app itself.
If the reply comes from a non-apple employee please let me know (or better yet, link to) where that is clarified. I would hate to develop something just to later find out it is against the apple iTunes U agreement.Fair question
And, to be even more fair, I have to tell you that I get that every single day. And it's getting worse (or better, depending on how you look at it).
I always try to let people know it's a long way until you get to a confortable point, a point where you can create something. And that's exactly what I am trying to do, or at least asking how/if I should do it. And then I let them know where to start. That's what I want.
Thanks. -
When I try to open video files purchased through iTunes in Quicktime, I get the message: 'Error 23132: an unknown error occurred. This never happened until I updated iTunes, but when I try to go back to the previous version, I still get the message. It is more convenient for me to play videos in Quicktime since iTunes is such a memory hog. Please help.
You may get better results if you switch to this alternate version: iTunes for Windows (64-bit - for older video cards) and, if needed, reinstall QuickTime. The new (nearly) all 64-bit version doesn't seem to play well with QuickTime. Perhaps if DRM authentication is required QuickTime needs to be able to see something that is part of the older 32-bit code.
tt2 -
I have an ipod nano 7th generation and can not get it recognised by my Windows 8.1 laptop (it appears briefly on My computer, then disappears). This happened after I updated iTunes to the latest version. Does that have something to do with it?
Hello there, kiwilucea.
The following Knowledge Base article offers up some in-depth steps for troubleshooting your issue:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Keep in mind if you get to Step 12 Reinstall iTunes, those steps need to be followed exactly as outlined for the reinstall to be effective.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I tried to update the latest update 1/27/14 and it ran into a problem. I am not able to get to my library. I tried to download Itunes and it won't work . What should I do?
Are you sure it was error 0604 since I never heard of that error, it does not appear in the list of errors in the following and a search of Apple's support site gets no hits. However, error 1604 is list and users have reported that error number. If 1604 is the error number the following tell yu wnat to do when you click on that error number:
iOS: Resolving update and restore alert messages -
My itunes will not update. I get a message that is saying that MSVCR80.II Is missing from your computer, Try reinstalling to fix this problem. So when i tried to reinstall, it says itunes was not installed correctly. Please reinstall error 7 (windows err 126) Then when i tried to reinstall i get this....Service applemovile device failed to start. Verify that you have sufficient priveledges to start service...the I see abort, retry and ignore....when I hit retry, it sill fails and i get the same message again. How do I fix it? Will I lose all my music if I delete it all and reinstall itunes? I haven't tried that yet.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
trying to upgrade itunes from 10.4 to 10.6.3 while in itunes app and nothing happens when i click download. could anyone have a suggestion of a possible solution? Thx
trying to upgrade itunes from 10.4 to 10.6.3 while in itunes app and nothing happens when i click download.
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
My motherboard "fried" on my computer when the fan quit working. I cannot access my hard drive on my old computer. I just downloaded ITunes on my new computer; assumed it would pull all my playlists in under my Apple ID and password-no such luck. Help Please?
If your external drive does not have an independent power supply, you may wish to consider a couple of lower-cost options before tossing the drive. Bus-powered drives have no external power source and must get all their power from the computer. They can exceed the computer's USB energy budget.
Cheapest option:
1 Meter USB 2.0 A to 5 Pin Mini B Cable - Auxiliary USB "Y" Power Design for external hard drives.
This gets power from two of the computers USB porst sna can provide enough power to wake up an under-performaing bus-powered drive.
If you don't have enough ports to use this, try the next cheapest option:
Newer Technology 7 Port Hi-Speed USB 2.0 Hub with Power Adapter for Mac & PC
Such a hub has a an independent power supply to make up for wahat the comptuer fails to provide.
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