When I download the digital copy of the Hunger Games, it stops at 4.0GB and first returns an error code -1309 and then the code -50. Please help me complete the download.
When I download the digital copy of the Hunger Games, it stops at 4.0GB and first returns an error code -1309 and then the code -50. Please help me complete the download. I have tried removing the .tmp folder and downloading it again, but each time it stops the download in the same place.
I discovered the solution. The external drive I was saving it to was formatted as FAT32. In that format, the largest files can only be 4GB, which explains why it kept stopping at 4GB. I backed up all the files then reformatted it as Mac OS Extended (Journaled), this is possible since I am on an iMac.
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Can any one help as the digital copy downloaded but was processing when iTunes froze and then I had to shut it down. I have the latest version and am using iTunes on a windows PC. I would imagine similar problems could arise on download processing if there was a power cut so surely iTunes knows that my ID has redeemed the movie and it will continue now?
Can anyone help?I forgot to add that when I looked at the store for available downloads it only continued to download the movie extras which is only 69MB of menu items and no movie content.
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I recently downloaded my digital copy of titanic and from the itunes extras screen I push play and nothing happens. The movie is not listed, only the itunes extra is listed in the list. How do I repair?
I have the same problem on the latest iTunes software and Windows 7. My window is maximzed and I do not see any tab for photos. Seems related to a recent update (IOS7?) as this was there - at least before the very big change to the interface.
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I downloaded a digital copy of the film Hanna and the digital copy was supposed to come with itunes extras (special features) but when I click on it a bunch of code appears as follows in stead of the special features:
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Can I get a new download for the special features?andrewfromcarmel,
I experienced a similar issue with 10.6.8 and iTunes 11.
Several questions:
1. What version of iTunes are you using?
2. Is your iTunes library located on a network drive or a local drive?
3. What error are you getting during the download?
4. Do you have the ability to try and download the extras file on a different computer?
Regards, -
i put in the code to get the digital copy for star trek into darkness, and i clicked download later, but it didn't show up in my movie library like the other movies i did the same thing to, where is my digital copy of star trek?
Yes, the old album art view is gone, bu you can see the album art for a song that's playing by clicking on the art image and it will open a bigger view.
Everything else in your post is a waste. I'm not going to spend time reading it. If - and I repeat if, you have a question on how to get the best out of the new look iTunes, post it. But don't spend your time in long rambling negative rants. -
I have tried to download a digital copy that came with a movie I purchased and I keep getting the an error about HD purchase vs. SD purchase. I push redeem again and it has the same message and I cant download the movie. What can I do?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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I had downloaded a Digital Copy of a film with extras on iTunes the other day. The movie is working fine, the extras met with downloading errors and won't work. I've tried clicking the download button but keep getting the same error message. I've already redeemed the code so I can't do the thing all over again! Please help me because I want to see those extras!
andrewfromcarmel,
I experienced a similar issue with 10.6.8 and iTunes 11.
Several questions:
1. What version of iTunes are you using?
2. Is your iTunes library located on a network drive or a local drive?
3. What error are you getting during the download?
4. Do you have the ability to try and download the extras file on a different computer?
Regards, -
We Have managed to lose the insert page that came with our dvd and digital copy. Is there a way i can still download the digital copy without the redemption code?
Please please help me, if you know how.
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I purchased Rise of the Guardians on blu-ray, I typd in the digital copy code that came in the case, the ituns extras downloaded, but no matter what I do, the digital copy of the actual movie won't download. Why won't it download? I've tried everything I could think of, but nothing works, it just simply does not want to download.
Ok, a new digital copy of Rise of the Guardians started downloading automatically at no extra cost, I admit that I was thrilled, but now my happiness is gone because the new digital copy of Rise of the Guardians simply won't play. Nothing works with it except for the iTunes extras again. I'm getting really tired of this. Why won't it play and why give a digital copy if it refuses to work? Please someone help me out here!
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I am trying to download a digital copy to i-tunes, but keep getting an error message stating that the disc I am attempting to use is full. What does that mean???
Hi, reagans3.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues with iMessage. I am not sure what troubleshooting steps that you have processed; however, there are some additional steps in the article below that may help.
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Cheers,
Jason H. -
What happens when you attempt to download a digital copy, but it doesn't upload in iTunes, and you're not allowed to use the code again?
Thanks for your reply, but you might have misunderstood it a bit. I'm NOT trying to buy a movie. ****, I'm not even in the actual Apple Store, when this happens I'm in the library not the Store part of iTunes.
To clarify - I have purchased a physical copy of a movie which came with another physical copy which contains the digital copy. The digital copy is on the DVD, all I need is just to transfer this file to my iPod Touch, for example, I'm not trying to download it from the store or repurchase it and it's not any gift code that I've received, the digital copy is on the disc. This is the first time ever that I've purchased something on a disc and I'm not allowed to access it because the disc hasn't been purchased within my country.
So again - I'm not attempting any purchase or download any purchased digital copy - it's on a DVD I own physically so... why is even the region of my Store relevant, the code I enter is (as I assume) just supposed to check if it's a legal genuine copy (which it is, as I've said - there are 6 discs in the pack: 3 movies on 3 Blu-rays and 3 DVD containing these digital copies of them). If I own it, I think that's proof enough that I have the right to use it. I just don't get it. I fully agree with you and understand your point if there was any purchase going on here, but it's not, it's just - I put a disc into my computer and I can't access it -
When downloading a digital copy get the message not enough access privileges?
When downloading a digital copy from a purchased disk I keep getting the message "not enough access privileges", any solutions?
Yes. The disk drive has too much data on it. You are either going to have to move some to other disk drives or delete some.
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I purchase the Avengers & the digital copy was successfully download to my Itunes library. But when I tried to drag the movie to my Iphone note showed ...
Itunes Sync - 1 item could not be sync. See Itunes for more information. HelpHello eLZhi,
Thanks for the question, and welcome to Apple Support Communities.
The following article provides the most relevant information to your question:
iOS: 'Not enough free space' alert when trying to sync
http://support.apple.com/kb/TS1503
Thanks,
Matt M. -
HT1539 Can you download the digital copy to more than one iTunes account?
Can you download the digital copy to more than one iTunes account?
No. The redemption codes are one-time use only.
tt2
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