When I download the installer, it asks me to identify the user. I do, then it closes without installing. How can I fix this?

When I download the installer, it asks me to identify the user. I do, then it closes without installing. I am using my administrator account, and when I either click on that, or manually enter the info, the installer closes. Really weird, I have used firefox on every computer, and never had this issue

Hi,
You can right-click the installer and check the '''Properties''' for the '''Digital Signatures''' of Mozilla. You can download the latest Firefox here: https://www.mozilla.org/en-US/firefox/new/
Once the digital signature has been verified you can also try to trust/allow the installer and its related files/processes in any and all security software that have such configurations.
You can also right-click and '''Run as administrator'''. Please see [https://support.mozilla.org/en-US/kb/Installing%20Firefox%20on%20Windows this] and the related links on Windows UAC.

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