When i download the windows support it stops in the middle of the bar and says; Device appears to be offline. HELP ME OUT!!

when i download the windows support it stops in the middle of the bar and says; Device appears to be offline. HELP ME OUT!!

Try downloading from here http://www.apple.com/support/bootcamp/downloads/
Is your device correctly formatted in accordance with the Bootcamp Installaion Instructions?

Similar Messages

  • When I try to download the windows support software it is coming up with an error message saying I am not connected to the internet but having checked the network diagnostics several times I am definitely connected but it still won't work. Any ideas?

    When I try to download the windows support software it is coming up with an error message saying I am not connected to the internet but having checked the network diagnostics several times I am definitely connected but it still won't work. Any ideas?

    I get a problem like yours. I have a mac mini with 2 hdds the server and hd2 I installed windows 7 and the windows works fine. except it will not allow me to get on the net.  I get error 651.  I can boot back to lion and the internet connection works. I googled and error 651 does seem to show up.  I would like  a work around.

  • The Windows support software could not be saved to the selected drive

    I am trying to use bootcamp assistant to set up windows 7 on my 27" iMac (late 2013). I follow the instructions: select all the tasks in the 'select tasks' pane, then I choose the 32GB MS-DOS (FAT-32) flash drive that I am using and the windows 7 home premium image file and click continue. In the Task Status pane, it first formats the flash drive, copies the windows files and downloads windows support software. However every time that I have tried this, when the progress bar is about 2/3 of the way finished -- during the 'Downloading Windows Support Software' task -- an error pops up saying that 'The Windows support software could not be saved to the selected drive' and brings me back to the task selection pane. Upon reading other articles, I have downloaded the latest bootcamp5.1.5621.zip file, but I don't know what to do with it. Any help is greatly appreciated,
    Thanks,
    Adam

    Just posting this for anyone else having this problem. I found that the problem was that I was using a USB 3.0 flash drive which is not natively supported by windows. So I think BCA was trying to prevent me from downloading all the files for no reason.

  • Hang when downloading the windows support files.

    My iMac stop dowloading the windows support files at about 20% when
    i was installing Window 7 on my iMac 21".
    I leave the download over night and same thing at about 20%.
    I tried this over 2 nights and the same thing.
    This would not have happen if LION comes with a DVD.
    I think Apple is trying to discourage Mac users from using Window 7?

    I had the same problem. I searched all over the internet and could not find a place to manually download the Boot Camp 4.0 Windows 7 support files.
    I have now managed to get everything working by getting Apple staff to manually provide the files to me on a usb disk.
    I've uploaded the files here: http://www.sekara.com/download/WindowsSupport-Bootcamp4_drivers.zip
    When the zip file has finished downloading, extract all the files into a usb disk and proceed installing Windows 7 via Boot Camp 4.0 without downloading the support files.
    Once Windows 7 is installed, open your usb disk (within Windows 7) and install the support files. After the support files have been installed, Windows 7 will recognise all the hardware and start working correctly.

  • When I begin to attempt to download the windows support software in boot camp, it says the windows support software is unavailable. Is there any other place I can download it for a Macbook Pro 5,5 intel core 2 duo without the original CD?

    When I begin to attempt to download the windows support software in boot camp, it says the windows support software is unavailable. Is there any other place I can download it for a Macbook Pro 5,5 intel core 2 duo with snow leopard without the original CD?

    Hi,
    apart from the MacBook Air this feature is of no use for other Macs right now.
    Simply ingnore it (click "I already have the Drivers...) and continue with the installation.
    Sorry to say but you need the OSX Install DVD for the BootCamp Driver installation.
    The 3.0 version of the BootCamp Drivers is only avaiable on the disc.
    Later updates (3.1 and 3.2) can be downloaded from Apples Support website.
    Call Apple and ask for a replacement and they usually send you one for a small fee.
    And have the Serial-Number of your Mac at hand when calling.
    And since the OSX Install DVD can also be vital for maintenance and repair it is best to have one.
    The needed BootCamp Drivers are on the OSX Install DVD 1 that came with your Mac.
    Insert that disc while in Windows after the Windows installation to install the drivers.
    Regards
    Stefan

  • HT1846 I tried to download latest windows support using the boot camp , but the download stopped beacause of a network proplem ,  can you help?!

    I tried to download latest windows support using the boot camp , but the download stopped beacause of a network proplem ,  can you help?!

    I have the same issues.  I keep getting a "network error" even though my connections are fine.  I have installed Bootcamp fine on another Macbook, but am having major issues with my brand new one.  I have read the support forums where they say to keep trying because the servers are notoriously slow, but this seems a little ridiculous.  Hope I can get some help as well.
    Thanks!

  • How do I download the Windows Support Software for MacBook Mid-2010 ?

    Hey guys, I've got quite a big problem at the moment... In December, I bought a MacBook7,1 (the Mid-2010 Unibody model) and used my OS X install disc whenever I wanted to install Windows XP/Vista/7 drivers to my Boot Camp partition. However, I've recently got quite a bit of a problem...
    See, I can't find my OS X Install Disc. So I have to use, from within the Boot Camp Assistant, the "Download the Windows support software for this Mac" function, to be able to burn to DVD/install to a USB stick.
    Now, this function up until recently used to work completely fine - no issues at all. However I need to reinstall my Windows 7  (again, I know, Windows has quite a few problems but I really do need to use it for what I do - gaming, etc) again, and whenever I try this option in the last... week, I'd wager, it comes up with "Download could not be continued" and "The Windows Support Software is unavailable" errors.
    I've checked on this forum and some people are saying that Apple removed the support software for some Macintosh computers? What on Earth? What about us lot who don't have our OS X install discs anymore?! I don't think it's fair they've specifically gimped a functionality that was working fine until a bit ago for no apparent reason. It's just... stopped working. Is this for everyone?
    Is there some alternative I can use? I've tried everything. I don't have someone I could just borrow the OS X install disc from and I think it's rather unfair if they expect to me to shell out for an OS X install disc again when I could previously do what I wanted for free!!!

    The point isn't whether I lost them, the point is that I was able to use the Boot Camp Assistant previously fine to download the Win Support Software and put that on a USB stick (which has since been formatted for other usage).
    Since this was made available as an option, I haven't really had much need for the OS X install discs (Unless I really, really needed to reinstall OS X at some point but I have no reason to fear that right?). To claim this being "okay" because I've misplaced the discs is rather outrageous.

  • I am trying to install windows on my mac via bootcamp, and it says I need to download Windows Support Software. I tried, but it says "Download can not continue. The Windows Support Software is not available.

    I am running OSX 10.6.8 Snow lepard I am trying to install windows on my intel imac 20in late 2006  via bootcamp, and it says I need to download Windows Support Software. I tried, but it says "Download can not continue. The Windows Support Software is not available. I bought the Imac secend hand and did not get the install dvd's with it What can I do?

    You don't need to download the Windows support software, because in Snow Leopard, they are only available as a download for the Late 2010 MacBook Air.
    Instead, you have to buy Mac OS X Snow Leopard. The Snow Leopard disc contains the Windows drivers for your Mac, so you have to install them after finishing the Windows installation

  • I am trying to install windows 7 on my macbook pro 13", when i run bootcamp it tells me that there is not a windows support software available for my computer. Where can i get the windows support software for my macbook?

    I am trying to install windows 7 on my macbook pro 13", when i run bootcamp it tells me that there is not a windows support software available for my computer. Where can i get the windows support software for my macbook?

    Apple only supports Windows on certain hardware.
    http://www.apple.com/support/bootcamp/
    Apple provides their framework for Windows to run on a Mac, a piece of software called a Hybrid MBR that bridges the gap between how Windows reads the drive partition table (MBR) and EFI/GUID partition table that Mac's use.
    It doesn't mean Windows can't run on your Mac, a third party solution called rEFIt will also bridge the gap and allow booting of more that just Windows, Linux as well for a triple booting computer.
    Your hardware has to meet the other requirements the second and third operating system needs as as being able to install drivers that will work for your hardware, especially the fans or they will run loud and fast by default.
    http://refit.sourceforge.net/
    This above is a advanced procedure which requires knowledge how computers and various operating systems, drive formats and so forth work.
    I even admit I don't know everything myself, but I experiment on a separate piece of Mac hardware (out of warranty/AppleCare) designed for this purpose so in case something screws up I'm not taking down my only machine and can use the other to get online and find solutions.
    There is a very high potential for losing your data if your using advanced/non-Apple methods to install Windows on your only Mac where Apple doesn't support it. Also one shouldn't be doing this on Mac hardware that is under AppleCare or warranty as it might be voided. Proceed at your own risk and education.

  • Why is the Windows Support Software taking forever to download in boot camp 4.0?

    Hi, everybody! First time in the forums.
    I've surfed though hours of content to try and find an answer to my problem. Whenever I try to download the Windows Support Software from Boot Camp 4.0 it gets to about 20% and just lays there. Forever. I've just left it there for hours and nothing. I have a Macbook pro 13" and am using osx 10.7.4. This is my first Macbook and I'm not really familiar with a lot of the great features.
    If anyone has gotten around this then please help me out! Thanks in advance!

    Only you can decide. I'll wait till the 10.8.1 or 10.8.2 version comes out, thank you very much... What I meant is that huge number of ML downloaders (@ 4.5GB a pop, which is what the installer file takes up) surely must be eating serious bandwith off Apple's servers.
    Tech Support will roll their eyes and suggest yet more patience!

  • While at boot camp assistant, Downloading the windows support software stalls

    From a long time windows user, I was persuaded to migrate to mac and am quite lost. While using boot camp assistant, downloading the windows support software just stalls at 20%. I tried using alternative drives, USB, DVD and the partitioned HD of imac but still to no avail. What should I do?

    No problem.  For me, I spent the time downlaoding the drivers for Boot Camp 4.0 (form Lion), un-installed by Boot Camp 3.0 because it wouldn't upgrade, and then learned that Boot Camp 4.0 didn't support my old MacBok Pro.  I had to go back and install 3.0, then update to 3.1, 3.2 and finally to 3.3.  That took me about an hour and a half...  Oh well,  at least I already had most of those on disc ot downloaded...

  • How do I download the windows support software for my Mac? I am getting an error  message saying that the software is not available

    How do I download the windows support software for my Mac? I am getting an error  message saying that the software is not available

    Welcome to Apple Support Communities
    I do not recommend you to download the Windows support software through Boot Camp Assistant.
    Instead, you can download the Windows support software for most Macs from the Apple website. Go to this website, look for your MacBook Pro model and the Windows version you want to install, and follow its steps.
    To install Windows > http://manuals.info.apple.com/MANUALS/1000/MA1636/en_US/boot_camp_install-setup_ 10.8.pdf

  • When i download a pdf on MacBook Air all I get is the spinning pinwheel which never stops

    When I download a pdf on MacBook Air all i get is the spinning colored pinwheel which never stops.  Eventually I have to force quit.

    Hi
    What Macbook Air model and operating system are you running.
    Cheers

  • Why isn't bootcamp allowing me to partition my disk or allow me to download the windows support package?

    When i go into bootcamp assistant it immediatly tells me
    The disk cannot be partitioned because some files cannot be moved.
    Back up the disk and use Disk Utility to format it as a single Mac OS Extended (Journaled) volume. Restore your information to the disk and try using Boot Camp Assistant again.
    I have tried removing up to 10 gigabytes worth of imformation which doesnt seem to show up on the About this mac tab, but it says i have over 30 gigabytes open.
    Also the windows support package gets stuck at the beginning and freezes half the time.
    I have checked the disk utility and it says my hard drive is a Mac OS Extended (journaled) which is what it is telling me to change! i have no idea what to do. HELP

    You will have to backup your OS X partition to an external drive, boot from the external drive, use Disk Utility to repartition and reformat your hard drive back to a single volume, then restore your backup to the internal hard drive.
    Get an empty external hard drive and clone your internal drive to the external one.
    Boot from the external hard drive.
    Erase the internal hard drive.
    Restore the external clone to the internal hard drive.
    Clone the internal drive to the external drive
    Open Disk Utility from the Utilities folder.
    Select the destination volume from the left side list.
    Click on the Restore tab in the DU main window.
    Check the box labeled Erase destination.
    Select the destination volume from the left side list and drag it to the Destination entry field.
    Select the source volume from the left side list and drag it to the Source entry field.
    Double-check you got it right, then click on the Restore button.
    Destination means the external backup drive. Source means the internal startup drive.
    Restart the computer and after the chime press and hold down the OPTION key until the boot manager appears.  Select the icon for the external drive and click on the downward pointing arrow button.
    After startup do the following:
    Erase internal hard drive
    Open Disk Utility in your Utilities folder.
    After DU loads select your internal hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.
    Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.  Do not quit Disk Utility.
    Restore the clone to the internal hard drive
    Select the destination volume from the left side list.
    Click on the Restore tab in the DU main window.
    Check the box labeled Erase destination.
    Select the destination volume from the left side list and drag it to the Destination entry field.
    Select the source volume from the left side list and drag it to the Source entry field.
    Double-check you got it right, then click on the Restore button.
    Destination means the internal hard drive. Source means the external startup drive.
    Note that the Source and Destination drives are swapped for this last procedure.

  • I installed windows on my mackbook pro without downloading windows support software and now I am stuck on windows, How I can back to Mac os? To download the windows support software.

    I installed windows on my macBook pro without downloading windows support software and now I am stuck on windows, How I can back to Mac os? To download the windows support software?

    Boot your computer while holding down the option key. Then select OSx to boot into.

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