When I download Web & Design Premium, it downloads half in English and half in French.
How can I make the entire suite in English? Photoshop and InDesign are fine, but Illustrator is completely in French and Dreamweaver is half in French. I downloaded it from my school's software site.
That depends on your systems language settings, the installer and the serial number. Since you didn't provide any technical info, we can't even begin to guess...
Mylenium
Similar Messages
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Where is the CS5.5 to CS6 Web Design Premium upgrade download link?!
I purchased the CS5.5 Web Design Premium equivalent to avail of the free upgrade to CS6 when it came out.
After too much fluffing around with Adobe's customer services (weeks upon weeks), I eventually received the upgrade disk through the post (I'm based in the UK).
The problem I now have is that this disk has become scratched and I can't wait to receive another disk.
After speaking with someone through the online chat, I was told that only those who purchased an online copy could download it. As I purchased directly through Adobe over the phone, I was not entitled to an auto-generated download link.
The upgrade also doesn't appear in my Product pages.
So, can someone please help to find out where I can download a copy of the upgrade, rather than wait for it to come through in the post?As long as you have the serial numbers for the upgrade version and the base version(CS6 and CS5.5 respectively in your case) the programs will install fine. Download the trial version from www.adobe.com/downloads/ and install the software. During installation you may be asked for the CS5.5 serial number(after you enter your CS6 serial number). The installer file or setup.exe file is the same on the disks and on Adobe.com.
Thanks
Nikhil -
I had an issue running Bridge CS6 on my laptop yesterday and after failing to troubleshoot I un-installed it from my system but have yet to find any way to download/reinstall it. I have web design premium and tried uninstalling/reinstalling photoshop and illutsrator as I'd seen bridge was coupled with those but had no luck. Is it possible to download bridge as a stand alone with a web design premium license for cs6
restart your design premium installation, select custom install and you should see options to pick which programs you want to install.
tick bridge and install -
Problem Installing Adobe CS 5.5 Web Design Premium, Error Code 6
I just purchased Adobe CS 5.5 Web Design Premium. I've attempted installing it about a half dozen times now, maybe more. I am getting variations of "Error Code 6".
I have been through steps 1-3 of this page: http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html but it hasn't helped (the error log is slightly different, but that's about it).
I have attempted to look at the descriptions, but many of the errors in my log summary were not on the list of errors here: http://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html - however of the ones that were, I found this entry:
DF012 Installation source path does not exist: <path>
The installation files are corrupted.
Reextract or copy the contents of the installer.
Which is discouraging and confusing to me, as I have tried installation both from my new, just opened CDs and by downloading the installation files from here: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html.
I'm not sure what my next step should be to try.
Here's the log information (I deleted a lot of the space between lines (paragraph marks), if that is somehow important, I can paste it here without conserving space):
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 8 warning(s)
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------
WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging 0X1.AE9C02P-1022rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Web Premium CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)
----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------
ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\jlp\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\jlp\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
----------- Payload: {47CE893F-A0FF-4094-AA16-5209AEA7C7E0} Firefox Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS5_5\payloads\AdobeContribute6.1-FFPlugin\OEM(Seq 32)
----------- Payload: {208DE3D5-541C-41B0-8595-7A608A6E4306} IE Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS5_5\payloads\AdobeContribute6.1-IEPlugin\OEM(Seq 26)
----------- Payload: {4A4F91EA-5951-4C5C-B911-027D802817EB} Office Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS5_5\payloads\AdobeContribute6.1-OfficePlugin\OEM(Seq 34)
----------- Payload: {DD309051-FACF-4A5E-87F1-C57154BB3DE8} Adobe Contribute CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS5_5\payloads\AdobeContribute6.1-mul\OEM(Seq 8283)
----------- Payload: {8DADF070-FE60-4899-8EF0-4242E7702F7D} Adobe Fireworks CS5.1 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS5_5\payloads\AdobeFireworks11.1.0All\OEM(Seq 1215)
----------- Payload: {1C9D6B02-8B92-4E40-8B22-37D8C95430F0} Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS5_5\payloads\AdobeFireworks11.1.0en_USLanguagePack\OEM(Seq 74)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Flash Player 10 ActiveX: Install failed
Note: references to Drive E are reference to my CD/DVD Drive. I am installing to my C drive and also have a 2nd hard disk D, which shouldn't be involved in the installation.
Also, this is a student edition, but as I've verified myself with Adobe and received my licence key, that shouldn't cause problems as far as I can tell.
My computer is running Windows 7 64-bit. Not sure if there's any other information that is useful in solving this issue.
Thanks for your help!_Forge_ there a couple different technical documents relevant to the errors you are currently experiencing. I would recommend reviewing Error "1721 [or 1722]: There is a problem with this...package" when installing | CS4 | Windows - http://helpx.adobe.com/creative-suite/kb/error-1721-or-1722-problem.html and Error 1603 | Install | CS5 products - http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs5-products.html.
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CS6 web design premium trial install error
after finally able to direct download and install the cs6 web design premium, i received the following warning:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DF029, DS013 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 5 warning(s)
WARNING: DS013: Payload {E3794450-8781-11E0-B632-B1904824019B} AdobeHelp 3.5.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Install MSI payload failed with error: 1618 - Another installation is already in progress. Complete that installation before proceeding with this install.
MSI Error message:
----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\Users\wreckzc\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\Users\wreckzc\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
please kindly advise of what steps to be done as i'm pooped with only 7 hours of sleep in 2 days trying to install (unsuccesfully/semi successfully) the trial version of the web design premium. its win 7 64 bit in a HP pavilion dv7 series.
thanks!Refer to this:
Errors "Exit Code: 6," "Exit Code: 7"
Mylenium -
When installing CS3 Design Premium it instals Version Cue server and shared components, but I get the message "Errors: 6 component (s)" and dose not install, Photoshop, Flash, Illustrator, Indesign or Creative Suite Premium
Thank you Bturko in the future only migrate/copy/transfer your documents and settings. Adobe applications especially are not designed to be transferred from one computer to another. It is possible to recover however. I would recommend the following steps:
Run the uninstaller located in Applications/Utilities/Adobe Installers
Run the CC Cleaner Tool to ensure complete removal - Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
If you need to download a fresh copy of the installation files they can be downloaded at Download CS3 products.
Run the installer and reinstall Creative Suite 3. -
I'm getting error messages when I download updates for lightroom and flash for the mac. can't figure out how to trouble shoot.
It sounds as if your browser and some of your apps are not color-managed. This is pretty typical. Even IE9 is only partially color-managed.
You can expect color-managed and non-color-managed applications to show you different things with the same images. How different will depend upon how different your monitor color profile is from the image's color profile.
For web publication and most general use, experts usually advise saving images with the sRGB profile. If such images, saved through the Save for Web & Devices function, look different to you than you expect, it may be that your input images have previously been saved in another color space.
You should really try to get your head around color-management by reading more on it. It can seem baffling and it's difficult to understand without some background. A quick web search turns up many overviews. Beware, though, even people writing articles sometimes don't fully understand it.
-Noel -
Installation of CS6 Web & Design Premium in Windows Multipoint Server 2011
Hi all,
I am trying to install CS6 Web & Design Premium in Windows Multipoint Server 2011.
But I am always getting the PDApp.exe crash message and can't even get into the installation wizard.
Can anyone help me in resolving this problem?
Actually I have tried to install it in normal mode or maintenance mode with UAC switched off already.
In addition to this, can CS6 Web & Design Premium support Windows Multipoint Server 2011?
The information for PDApp.exe crash is listed as follow:
問題簽章:
問題事件名稱: APPCRASH
應用程式名稱: PDApp.exe
應用程式版本: 7.0.0.189
應用程式時間戳記: 50c9a261
錯誤模組名稱: KERNELBASE.dll
錯誤模組版本: 6.1.7601.18015
錯誤模組時間戳記: 50b83c8a
例外狀況代碼: 000006ba
例外狀況位移: 0000c41f
作業系統版本: 6.1.7601.2.1.0.16.56
地區設定識別碼: 3076
其他資訊 1: 95cf
其他資訊 2: 95cffe8a8dd0881229d8c1aa042bcd57
其他資訊 3: 6a3c
其他資訊 4: 6a3c6b3c38ebfac38d8be3e4a483fbe3
閱讀我們的線上隱私權聲明:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0c04
Please let me know if more information is needed and I am willing to provide any information you need.
Thanks very much for all your help. Really thanks!
JohnDesktop products are generally not supported on server operating systems. That's all you will ever hear about the matter. That being so, you shouldn't expect anyone to have any answers for you. It's simply an exotic scenario and very few people, if any at all, will even have bothered to try.
Mylenium -
I'm trying to update my iphone, but when I download the software update and then when it is "complete" a message pops up stating that it has been timed-outed and to try again later. This is the 5th time i've tried. And i am getting very annoyed. Can anyone help me?
Disable your firewall/security software and try again.
-
why when i download anything thru firefox and try to run it says its not a valid win 32 application and the properties show it is empty
-> Tap ALT key or press F10 to show the Menu Bar
-> go Tools Menu -> Clear Recent History -> '''Time range to clear: select EVERYTHING''' -> click Details (small arrow) button -> place Checkmarks on '''Cookies, Cache''' -> click "Clear Now"
-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click '''Clear Now''' button
If the problem persist check this link:
Unable to download or save files
https://support.mozilla.com/en-US/kb/Unable%20to%20download%20or%20save%20files
Check and tell if its working. -
I pay a monthly subscription i need to reinstall all software on my laptop , but when I download it says trial and when I pres activate it want a liscence code? what am I doing wrong?
uninstall whatever cc programs you've installed.
clean http://www.adobe.com/support/contact/cscleanertool.html
then go here and install the cc desktop app. use it to install you cc apps, Free Creative Cloud | Download Adobe Creative Cloud free trial -
Continue using Web & Design Premium CS6 and need new serial number
I have Web & Design Premium CS6 and i want to continue the use of this program, were can i find or buy a unlimited serialnumber?
Thanks,
BasWhen you buy CS6 and are given a serial number to install and activate, my understanding is that you already have an "unlimited" serial number
EXCEPT... I read a message recently about a "free" Education install that had a serial number that expired Adobe CS6 valid serial number downgraded to tryout
Why do you think that your serial number needs to be replaced?
Creative Suite 6 -
I lost my disk for cs5 creative suite 5.5 design premium but I have product code and a new computer I want to reinstall. What can I do?
You can download the software from the website and then type in your old serial number to activate it... that is, IF the installer database will work with your operating system. I am having problems reinstalling CS4 with a new computer running on Win 8.1. When I called customer support, they told me a whole lot of nothing for 45 minutes and then directed me to a chat session. After about 30 minutes on chat, I was basically told they don't offer support for older products. The website says "no known issues" for installation... but that very well may be because they are unwilling to record the issues when someone calls to report them! Good luck with your install. I wish I had CS5 at this point, as it appears there is still support available for it... but you are on the bubble timewise for that to continue. Other downloads
-
When I install itunes on my home pc everything goes thru fine I see the icons on my desk top but once I double click on the itunes icon nothing happens
I downloaded itunes 10.4 and I'm using window 7 - 64 bit as my OS.Many thanks.
The iTunes and QuickTime symptoms are consistent with another application (other than QuickTime itself) having dropped old Quicktime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
Open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
When I download music into Itunes on my PC, every song is transferred into a specific playlist. Twice now when I have opened up Itunes, all the recent songs that have been moved into playlists have been deleted by Itunes. I now have to go back and figure out which songs are missing and re-add them. It is driving me crazy. I have 10,000 songs and now have no idea which ones are missing and which ones have been retained.
Please help. Does anyone else have this problem?Hi TRuss08,
Thank you for contributing to the Apple Support Communities.
It sounds like songs are missing from iTunes on your PC, and need to be re-added. I know that can be a frustrating situation.
The tips in this article may help the process go a little smoother:
iTunes: Finding lost media and downloads - Apple Support
All the best,
Jeremy
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