When I downloaded the newest version of iTunes, my previously downloaded music in iTunes library disappeared on my computer? There was no warning of this happening. What do I do?

Ok, so I downloaded the newest version of iTunes on my home PC, and the previously downloaded music in my iTunes library disappeared on my computer. What happened? I can sync my iPod but I am not sure how long ago I synced it so I may be missing some music downloads. Why did this happen, and more importantly, why didn't iTunes warn me it could happen and advise me to sync with another device before the download? I am not very happy about this and it's a huge issue for iTunes if this is happening. It makes me very wary of iTunes.

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps then you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

Similar Messages

I am unable to upload the latest version of iTunes. It worked before and when prompted uploaded the newest version. Now I'm unable to access iTunes..."Error 7 Windows Error126. Insufficient privileges". What do I do?

I am unable to upload the latest version of iTunes. It worked before and when prompted uploaded the newest version. Now I'm unable to access iTunes..."Error 7 Windows Error126. Insufficient privileges". What do I do?

Hey thomashfrompa,
Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
"The program can't start because MSVCR80.dll is missing from your computer"
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
"Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
Resolution
Follow these steps to resolve the issue:
Check for .dll files
1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
3. Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
1. Uninstall iTunes and all of its related components.
2. Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
3. Re-download and reinstall iTunes 11.1.4.
Thanks,
Matt M.

I downloaded the newest version of firefox today 8/16/11 and now I cannot use Evernote (nor does clipmarks work from before) this is unacceptable. How do I return to the earlier version of firefox? Thank You, Carol Roberts

I downloaded the newest version of firefox today 8/16/11 and now I cannot use Evernote (nor does clipmarks work from before) this is unacceptable. How do I return to the earlier version of firefox? If there is no way to do this, then I will have to use internet explorer so I hope you can help me with this. Thank You, Carol Roberts

Until Evernote updates their add-on to mark it compatible with Firefox 6, you can use the [https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/ Add-on Compatibility Reporter] to try re-enabling it yourself.
You can also downgrade to a previous version of Firefox from [https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/ this archive], but please be warned that some old versions of Firefox have known security bugs that are fixed in later versions. See also: [[Installing a previous version of Firefox]]

When i try to download the newest version of itunes it says "the feature you are trying to use is on a network resource that is unavailable" and then it gives me an alternate path to a folder containing the installation package for itunes64.mis, help

when i try to download the newest version of itunes it says "the feature you are trying to use is on a network resource that is unavailable" and then it gives me an alternate path to a folder containing the installation package for itunes64.mis, help

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

My iPhone 4S will not sync to iTunes. I've download the newest version of iTunes several times but when plugging my phone in it says "The iPhone cannot be used because it requires iTunes version 10.6.3 or later."

My iPhone 4S will not sync to iTunes. I've download the newest version of iTunes several times but when plugging my phone in it says "The iPhone cannot be used because it requires iTunes version 10.6.3 or later." HELP!

If you're using Windows try uninstalling iTunes and all of its components as by following this guide exactly: Windows XP or Windows Vista/7, then reinstall the latest version of iTunes. You must follow this guide exactly or it will not be successful. Note: uninstalling iTunes will only remove the application; it will not touch your iTunes library or data.

When I try to download the newest version of iTunes, I get the message : "An error occured during the installation of assembly "policy 8.0 Microsoft VC80.CRT type= "win32-policy".version="8.0.50727.6195.public Key Token="1fc8b3b9a1e18e3b.processorArchitct

When I try to download the newest version of iTunes, I get the message : "An error occured during the installation of assembly "policy 8.0 Microsoft VC80.CRT type= "win32-policy".version="8.0.50727.6195.public Key Token="1fc8b3b9a1e18e3b.processorArchitecture = "x86" Please refer to help and support.
Ok I cant find a way to fix this so I basically cant use my Verizon Iphone 4 because it wont connect on an old version...

OK. You may have to reinstall everything from scratch but follow following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

When I go to download the newest version of itunes, it says the old one cannot be removed. What should I do?

When I go to download the newest version of itunes, it says the old one cannot be removed. What should I do?
I have tried multiple times to download the new iTunes, but every time the message saying the old version cannot be removed pops up. Any suggestions?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

When trying to download the newest version of iTunes I keep getting error 2343

When trying to download the newest version of iTunes (11.0), I keep getting the error code 2343.

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99220)

Ipod touch 1st generation says "can not connect to itunes store" when trying to get free apps. we have a new computer and i downloaded the newest version of itunes...please help

I bought my son a 1st generation Ipod touch off of Ebay. We set it back to factory settings and downloaded the newest version of itunes. Whenever he tries to download any apps it says "can not connect to itunes" I have checked the wifi connection and that is working (he can get on safari) and we have the newest version of windows. He was so excited to finally get his first Ipod and now cant do anything with it...please help

Try here:
Can't connect to the iTunes Store
What iOS is on the iPod (Setings>General>About>VERSION)?

I haven't been on iTunes in awhile i downloaded the newest version and now when i sync i try to sync my iPhones library to iTunes Library and says i will lose all music on iPhones library

I havent been on iTunes and synced up on my laptop for a couple months so i get hooked up on wifi and download the newest version of iTunes and sync up to it and none of my songs are in the comp library.everytime i try to sync my iphones library to the itunes library it says i will lose all songs on iphone.so i'm trying to figure out what i need to do to get the library from my iphone to my itunes library on my laptop!!

Plug in your iPad and hit sync. It should transfer your purchases. Or go under the purchased option in iTunes store and download your purchases. Connecting the iPad is easier.

HELP! I downloaded the newest version of iTunes and now it won't open.

Hello, Everyone--any help you could give would be greatly appreciated since I am freaking out a bit about this!
I have had iTunes since April when I got my iPod mini. I have downloaded the newer version of iTunes any time it has prompted me to do so when I open iTunes.
So, tonight it tells me there is a newer version. I download it just like always, but this time, when I double click on iTunes, nothing happens. So, I read some of the other posts on here and followed some of the directions like going in to the add/remove hardware and seeing if it's there and then repairing it. I did just that--it's there and it repaired it, but to no avail. I am stressing out now. Now, when I go to shut down my computer, it takes several minutes to shut down--and it never did that before. My computer is newer and was working fine until this happened. Yes, Quicktime appears to be working fine. I am just wondering if I did something wrong or if there is a HUGE flaw with this new iTunes version since it would appear others are also experiencing technical difficulties. Any help any of you could give would be greatly appreciated! I have a Dell Dimension 2400 with the Windows XP operating system. And once again, I have never had problems with iTunes until today. Oh--and when I plug in my iPod, that doesn't pull iTunes up either now. HELP!!!
Thank You,
Alexis

I don't know whom to thank first-- b noir for telling me about the Lorraine fix or Lorraine for figuring out the fix. THE LORRAINE FIX WORKED FOR ME!!! (I feel a little like I am advertising "Hooked on Phonics" with that last line!)
Thank you doesn't say it strongly enough, but THANK YOU b noir and Lorraine for your help. I was to the boiling point last night and starting to get there tonight. Now I am resting easy and thankful that there is a community of computer users out there who care enough to troubleshoot problems together and work together to figure out a solution--and then to take the time to post and share information.
I would STRONGLY suggest that anyone who is having the iTunes issues where iTunes just plain won't open at all after downloading the newest version and has a pc with Norton Internet Security 2005 try the "Lorraine Method."
I am so happy I think I might sing. Or not--I will let my songs on iTunes do the singing for me now that I can again!!!!!!!
And to those still looking for answers--be patient--I now know how incredibly frustrating this can be and I hope that you all find your solutions very very soon!!
--Alexis

I am using Windows 7 Home Premium 64-bit OS. I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installa

I am using Windows 7 Home Premium 64-bit OS.I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installation process it gave me an error message that said:
Runtime error!
Program C:\Program Files\iTunes.exe
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I quit the installation, uninstalled iTunes and rebooted my computer. I now receive a similar message with a slight difference:
Runtime error!
Program C:\Program Files (x86)...
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I did not leave anything out from the error message. It doesn't point to a specific file, it just ends with "(x86)..." Every time I boot up my computer, this error message pops up on my desktop.
How do I repair this issue? I have found multiple suggested solutions but am unsure which one is the best, and I don't want to try a bunch of different things for fear I may make the problem worse. I would like to try and fix this myself if possible but I need to know if that is really possible or if I need to take my computer to someone for repairs. Any suggestions will be greatly appreciated!!

Hi lustyln,
I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
For reference, here are your product specifications:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
To get your PC software back to how it was when it was first purchased, run a system recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
I hope this helps.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

HT4527 I transfered my Itunes information using a thumb drive to my new computer and downloaded the newest version of itunes to my new laptop. My songs are all there on the new computer but it won't recognize my ipod and sync.

I transfered my I tunes library to my new laptop using a thumb drive. I downloaded the newest version of Itunes to my new computer. My old ITUNES library of songs and books came across just fine. I can play them on the new laptop but they won't sync with my Ipod. The Itunes shows no devices when I hook it up to the laptop. Windows recognizes that the IPOD is hooked up. But no connection with ITUNES. Did I make a mistake in trying to sync my Itunes purchases to the new laptop before transfering the old library into the new ITUNES. If so how do I undo the problem. Please help. I use a PC with Windows XP.

Hi Rob,
Thanks for visiting Apple Support Communities.
The steps in this article can help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best Regards,
Jeremy

I've downloaded the newest version of softwear to my iTunes libary (iOS 10.5 i believe) iTunes store now dosn't function right and i'm not able to sync. my iPod 4G with my libary. i've tried to reinstall iTunes, but for no use. help please.

I've downloaded the newest version of softwear to my iTunes libary (iOS 10.5 i believe) iTunes store now dosn't function right and i'm not able to sync. my iPod 4G with my libary. i've tried to reinstall iTunes, but for no use. help please.

well i have to be honest, but i don't know if it the vista you use has any significance for this. but you can try.
okay follow:
1: click "start" on the status line on the buttom of your screen.
2: then click on "all Programs" and find "Accessories" and find the "command prompt"
3: Right click with your mouse "command prompt" and click on "run as administrator"
(as you has click'd on "run as administrator", "command prompt" should appear.)
4: when it appears you need to type this "netsh windsock reset"
5: wait for your computer to registrer the command you gave it, and restart your computer.
then erverything should be pretty much as good or better then new.

Gift card balance no longer available after I downloaded the newest version of itunes

I downloaded the newest version of itunes and now my balance is no longer visible and I had a balance of $7 or more.

It should now be in the upper-left of the window when you're viewing the iTunes Store, next to your account ID. If you don't see anything there, the iTunes Store doesn't think you have a balance remaining. Confirm that you're logged into the correct account, and if you are check your Purchase History to make sure you should still have a balance left. iTunes doesn't always refresh the display correctly, so you may have actually used up the balance but it wasn't being updated.
If you confirm that you should have balance left but the iTunes Store isn't showing it, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

When I downloaded the newest version of iTunes, my previously downloaded music in iTunes library disappeared on my computer? There was no warning of this happening. What do I do?

Similar Messages

Maybe you are looking for