When I enter my serial number, I get a message telling me to retry online. What is going on? Might there be something wrong?
When I enter my serial number, it tells me to retry online. Might something be wrong?
Sign in, activation, or connection errors | CC, CS6, CS5.5
Mylenium
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When I enter the serial number for photoshop CS6 on my second machine, I get the message - Your comp
When I enter the serial number for Photoshop CS6 on my second machine, I get the message, -Your computer seems to be off line -.... But it is on line. Can you help?
Please check your system date.
Any mismatch can lead to the error.
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Error "The serial number is not valid for this product" | Creative Suite
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I bought a refurbished Ipod touch, 3rd gen(link: http://store.apple.com/ca/product/FC086LL/A?mco=MjI4NjY2MTE)
The home button broke on me, so while setting up servicing for it, when I entered the serial number into the Apple site, my supposedly "3rd gen" Ipod showed up as a 2nd gen. Is this normal? And if not, what can I do about it?There are no 3rd gen 8GB models. They did not make them.
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I am installing CS6, for the first time, on a Mac, from a CD. I have a valid serial number that I just obtained. When I enter the serial number, it is not validated and I cannot continue.
Error "The serial number is not valid for this product" | Creative Suite
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Hi I'm having trouble downloading Adobe Creative Suite 6 teacher student addition on my mac i have downloaded it and i received a redemption coad and a serial number but when i entered the serial number it says its invalid... Please help!
i know extremely frustrating that there is no one to contact!
i got my friend to help not sure if your having the same problem but i had to download stuffit expander from the app store to expand the zip files that you initially download you should be able to open them and enter serial number from there
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hope that can be of some help. -
I've purchased CS5 and want to upgrade to CC. When I enter my serial number it says I'm not qualified. Why?
You will have to check that with sales support directly. Nobody here can answer this question, even more so since it would require to know your purchase details and other confidential info like serial numbers, which would be stupid to share on a public forum. Try the web chat.
Mylenium -
Hi I'm trying to buy the £26 a month adobe subscription but when I enter my serial number it says I'm not eligible for this offer. I purchased CS4 so thought that would qualify for eligibility.
Does anyone have an idea why the product I purchased (CS4) is not eligible?Hi Louise,
Is your CS4 serial number registered to same adobe id with which you are trying to place the order?
This offer is not available to Education, OEM, or volume licensing customers.
You can send your CS4 license key to me in a private message if you want me to check its configuration.
Here are the Terms and Conditions-
Terms and Conditions | Adobe
Thanks!
Gurpreet -
I bought my iphone 4s in usa apple store
ihave trouble with my iphone wifi that is gray and cannot connect any wifi network.
i want to support for this issue.
but when i write my serial number to support center i see warning like that. What is the problem ?
Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.Nobody here would know. Contact Apple and ask them
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While reinstalling APSE 11 (windows) from original CD (with serial number), I get the message "Key not valid for use in specified state." What do I do?
Unfortunately, you're in the wrong forum. This is not the Elements forum.
Here's the link to the forum you want:
https://forums.adobe.com/community/photoshop_elements/content -
I updated my iPod touch to 6.0 iOS and the bejeweled app but when trying to connect to Facebook, I get a message stating that cannot be use on mobile to go to web or something like that.....what can I do?
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site
Restore from backup. See:
iOS: How to back up
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Hello my name is Vittorio. 2 years ago i've bought the CS6 master collection which has worked perfectly until recently.
Now i keep getting the question to enter my serial number and when i do that i get the Invalid reaction. But it is the same number that worked before! What can i do to make CS6 work again?Hi Vittorio,
We would like to know if you have re-installed your product on this machine. We would also like to know your OS version.
Meanwhile, try:
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Invalid serial number error
Error "Invalid serial number" | Acrobat 9 | CS4
-Atul Saini -
I have been using the trial of Lightroom 5 and decided to purchase it. In the box where you enter the serial number to license it, I am told the serial number I entered is invalid. Is there a way to rectify this?
Follow up from my post- I have resolved the issue I had. After several more attempts to get it to work, I finally had a chat with an agent. For all intents, I did not get a resolution for the problem, all she did was repost a link to download. What I ended up doing was uninstalled the trial of Lightroom, along with the creative cloud software, and then loaded Lightroom from the link I received when I purchased it. The program runs just fine...
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Premiere 12 wont change the program from trial when i enter the serial number
I have bought adobe premiere elements and Photoshop 12 . When i install the software i ad the serial number and it installs. However when i start using the program it says its in trial mode and i need to enter a serial number?
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium -
i tried downloading my adobe premiere elements 13 on my computer, but when i insert the
serial number, the response is, that my serial number is invalid. i just bought my software yesterday at orms north.That may be a Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html
Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat
-http://helpx.adobe.com/contact.html?step=PRE
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