When I extract pages from a PDF and go to "Save As", Acrobat completely crashes and disappears. Why?

I work for a remote desktop hosting company, and am having an issue with Adobe Acrobat that we have installed on one of our customer's terminal servers.
The OS running on the customer's TS is Windows 2008 R2 Standard. The customer is running Windows 8.1 on their local PC.
Basically, the customer will open up a PDF within Adobe Acrobat, extract a couple of pages, and go to "Save As" within the new window. At this point, the software will crash and close immediately.
Going through the same process on another Windows 8.1 PC, logged on as the same user onto the TS, the problem does not happen.
It seems that this problem only happens on the customer's PC. We have tried logging on as other users on to the TS from this PC and get the same crashing and closing problem.
Is there an obvious answer to this that I seem to be missing?
Many thanks in advance!

Hi
It shows just 4 always as an option in the "open with" lsit. Also I haven't downloaded any apps for a while so why would it start now?
Do you know how I can estabilsh how many apps are counting toward this 10 and what they are?

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