When I FaceTime friends in Tenerife, the video is on for a few seconds then their picture freezes followed by a blank screen with a Poor Connection message. When they Facetime back, the video is perfect. Has anybody any ideas?

I had this same thing happen to me. I was using my brand new iphone 5 (texting and listening to music through the speakers) when it flashed the apple logo, stopped my music and brought me to the lock screen.

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TS1424 i downloaded an album but one of the songs only plays for a few seconds then skips to the next song. how do i fix this?

i downloaded an album but one of the songs only plays for a few seconds then skips to the next song. how do i fix this?

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes
If you aren't in a country where you can re-download music or if it re-downloads with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Video only plays for a few seconds, then freezes

The video, which I got from the apple website, plays fine in iTunes but once I upload it to the iPod it will only play for a few seconds before freezing and becoming nonresponsive. Is this a software problem? Anyone know of a solution? Thanks.

Or you can follow these instructions.... (adopted from btabz)
Here are more detailed instructions on how to go back to 1.0, espescially if you bought your iPod in the last couple of months and it came with 1.1.
First, please download the older version of the iPod Updater here...
http://appldnld.m7z.net/content.info.apple.com/iPod/ww/win/061-2225.20051128.PDW nw/iPodSetup.exe
Now install that updater and restart your computer.
Now open the iPod updater (Start-->all programs-->iPod and find the iPod updater you just installed
Open the iPod Updater and connect your iPod. With that older version of the iPod updater you just installed, restore your iPod by clicking restore.
The iPod will restore and go back to software version 1.0. Now reload everything back into iTunes.
If you don't want to restore, see this...
http://discussions.apple.com/messageview.jspa?messageID=1813873

HT3205 My MacBook pro doesn't have any power. The charger light is green and the little lights along the side are green for a few seconds then fade. Any advice?

Well it won't turn on despite the indicator lights all being green showing it has power!

Troubleshooting a MacBook, MacBook Air or MacBook Pro that won't turn on

My Ipod touch is in recovery mode but when I go to restore it in itunes it only stays connected for a few seconds then ejects itself. How do I keep my ipod on long enough to restore it?

My Ipod touch is in recovery mode but when I go into Itunes to restore it, it will only stay connected for a few seconds then ejects itself from itunes. How do I keep my Ipod connected long enough to go through the restore process?

Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.

TS4000 Tasks Disappear on Outlook 2007 (Windows 7) when added on iOS 6 device. They appear for a few seconds, then disappear.

I just installed iCloud for Windows on my Windows 7 PC, running Outlook 2007 and IE9. I have been dealing with an annoying issue for years with my iOS 6 devices, where I enter a reminder (which is sync'd to my MS Exchange server), and the reminder doesn't show up in Outlook until the day after the due date. I thought installing the iCloud control panel might help this issue. Now the task shows up for a few seconds, then disappears (from Outlook Today screen). It shows up in the task list if I click it, but not in my Today view, which is what I use to track my tasks. Any ideas why this disappearance may be occurring?

I had this same thing happen to me. I was using my brand new iphone 5 (texting and listening to music through the speakers) when it flashed the apple logo, stopped my music and brought me to the lock screen.

Whenever i try to play a video on my iphone, it pauses literally every 2 seconds. i will hit the play button, the video will play for a few seconds and then it will pause again. what can i do to fix this?

videos will play for a few seconds on my iphone then it pauses. i press play and it pauses again. why is it doing this? and this is for all videos: youtube vides, videos off the internet, videos ive downloaded from itunes

I can understand this with videos you are streaming, i.e. maybe you have a slow data connection.
Videos on your phone should not do this. Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

HT201210 on my iPad I get an image of the USB connection and an arrow pointing to the itunes icon for a few seconds then it switches off. connected to itunes via USB get a message that itunes has detected an ipad in recovery mode must restore when i do

When I havent got my ipad connected to a power supply I get an image on my ipad of the usb cable with an arrow pointing to a itunes icon and no matter what you try and do iyt stays on that for a few seconds and then switches off the ipad, connecting it through usb into itunes on my PC (XP) this image says on the screen but I get a message on itunes saying itunes has detected an ipad in recovery mode and mneeds to be restored - when I fire off the restore through itunes after a few minutes it comes back and says it cannot restore and give an error message 1603. I have also repeated the process through my wife's laptop (Vista) and get the same situation -it is an 32GB Ipad 3 purchased last November - any ideas ?

Try and turn off iPad/iPod and proceed to step 3 of Recovery Mode.
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

HT4863 I sent an email from my iPhone 3GS (via iCloud account) with around 16GB of attachment. It slowed down the phone for a few seconds, then appeared to be sent. However, the message is now not in the sent box, and I can't see an outbox at all. Any ide

I sent an email from my iPhone 3GS (via iCloud account) with around 16GB of attachment. It slowed down the phone for a few seconds, then appeared to be sent. However, the message is now not in the sent box, and I can't see an outbox at all. Any ideas?

That changes things a little bit , login to icloud.com and see if you can find it in your sent folder.
If it is there you did send, just need to wait until you phone syncs "sent folder" perhaps on wifi.
If it is not, then I would say it is lost and you may have to send again. They have 20 megs limit, so make sure that message plus attachment is under that limit.

My MacBook Pro, even when connected to the power chord, will turn on for a few seconds then shut back off. Any ideas on what is wrong?

I Am trying to turn on my MacBook Pro laptop, but when I do, it starts to turn on for a few seconds then shuts off again. It has around 80% charge and even if the power chord is connected it won't turn on. Need some help because I am out of the US right now and there are not a Mac store or anything that I could go to.

HAve you tried using a different power chord? If the power chord is not the issue, it could be the power supply inside your mac.

My Acrobat suddenly doesn't open. It asks if it can, then I click yes, I see the circle for a few seconds, then nothing. Anyone have any ideas?

My Acrobat suddenly doesn't open. It asks if it can, then I click yes, I see the circle for a few seconds, then nothing. Anyone have any ideas?
I tried removing then redownloading, still the same.
Any help would be appreciated.

Hi,
Do you also have any CS6 products installed along with Acrobat XI Pro?
Regards,
Anand

My iPhone 3G phone button no longer works. If I push it I get a black screen for a few seconds then back to the home screen. Everything else is ok. Any ideas how to fix this?

The phone button on my iPhone 3G no longer works. Everything else on the iPhone works fine. I can receive incoming calls. I can make calls directly from Contacts. But if I press the phone button I get a blank white screen for a few seconds then it goes back to the home screen. I've tried the hard reset and also restoring orignall settings via iTunes but keep getting the same problem. Does anyone know how to fix this?
Thank you, Neil.

Thanks for the advice but I've tried resetting network settings and also the reset by pressing home and sleep buttons until getting the Apple logo. Still have the same problem. To be clear (because I mistakenly typed black instead of blank in the title to this thread): If I press the phone button I get a BLANK WHITE screen for a few seconds then it goes back to the home screen. I doubt it's the SIM card as I can receive calls and make them directly from contacts. What I can't do is view my favourite numbers or missed calls or access my voicemail, i.e. all the things you get to via pressing the phone button.

YouTube will not work on safari for me on the ipad. Is there anyway to fix this? I can go anywhere else on the internet fine and it works on google chrome, but on safari it shows a blank screen with the bar on top after it loads.

YouTube will not work on safari for me on the ipad. Is there anyway to fix this? I can go anywhere else on the internet fine and it works on google chrome, but on safari it shows a blank screen with the bar on top after it loads, if it's even loading at all.
I do not know if it's relevant or not, but I got a message on my ipad while on safari saying that my iPhone has a virus. I looked it up and it seems it might have just been an ad from the website I was on, but it happened around the same time YouTube stopped working.

You will find that using the YouTube app will provide a better viewing experience for YouTube videos.

I just bought the new MacBook Air a few days ago and my Internet connection is so slow. My iPhone's connection works fine when connected to the wifi but the MacBook connects for a few seconds then drops completely. What do I do?

I just bought the new MacBook Air a few days ago and my Internet connection is so slow. My iPhone's connection works fine when connected to the wifi but the MacBook connects for a few seconds then drops completely. What do I do? I tried connecting it to my phone's hotspot and it works perfectly. I'm a new Mac user so I have no idea what to do. I have Comcast xfinity cable and Internet. Thanks for the help.

Your warranty includes 90 days of phone support. Contact Apple.

My youtube videos are only running for a few seconds, then stop. Is this an issue with my macbook?

My youtube videos are only running for a few seconds, then stop. Is this an issue with my macbook?

Go step by step and test.
1. System Preferences > Other/ Flash Player > Advanced > Delete All
     Press the "Delete All" button
     Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
    http://get.adobe.com/flashplayer/?PID=7105813
    Follow the prompts.
    Quit Safari.
    Restart computer. Relaunch Safari.
2. Enable Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins > "Allow plug-ins"
    Enable it.
    Press " Manage Website Settings" button for more options.
3. Check whether you are currently in YouTube HTML 5 trial.
     http://www.youtube.com/html5
    At the bottom left of the page uncheck the box beside
   "You are currently in the HTML5 trial".
4. Reset Safari.
    Click Safari in the menu bar.
    From the drop down select "Reset Safari".
    Click "Reset".
5. Turn off Extensions, if any.
    Safari > Preferences > Extensions
     Now try YouTube.
Best.

When I FaceTime friends in Tenerife, the video is on for a few seconds then their picture freezes followed by a blank screen with a Poor Connection message. When they Facetime back, the video is perfect. Has anybody any ideas?

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