When I get an call the phone switches automatically to speaker phone when I pick up the call

When I get an call the phone switches automatically to speaker phone when I pick up the call.
I then have to press the handset button to get out of the speaker phone mode.
How do I set it to goto the handset automatically.
I have the most up-to date software and I have pulled that battery.

That's just what happens when you do a battery pull. If your phone is turned OFF, the cache is not accessible. As you're probably aware, anytime any electronic device is acting up (PC, printer, modem, etc.), unplugging it will correct many issues; it's the same with your phone.
I can't offer a really technical explanation, just trust me on this one and remove your battery while your phone is ON.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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