When I get into my email, the back and forward no longer works.

When checking my mail, I will click on a site, then click again to view something within; the arrows (back/forward) fade and no longer function, thus not able to use.

Probably the "Babylon" toolbar if Thunderbird is involved. Firefox does not do email. though.
Clear your cache -- Tools > Options > Advanced > Network > Clear now
(simple to do, but not directed at any specific problem)
Extensions that may '''interfere with Back Button''', and these are already listed in [http://kb.mozillazine.org/Problematic_extensions Problematic extensions] for other reasons -- Q805964
*McAfee Site Advisor (update perhaps 3rd week July 2011)
*Yahoo Toolbar (https://support.mozilla.com/questions/845691)

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