When i get to the payment page on creative cloud website, it is in Japanese - how do i change the language to English?

When I get to the payment pg - it is in Japanese. I have already changed my region to South east asia which is English. I am stumped.
Please help.

Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
http://helpx.adobe.com/creative-cloud/kb/change-installed-language.html and
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

Similar Messages

  • The circle just spins and stays for hours on the payment page for Creative Cloud - won't go any further!

    This is all that will happen after i go thru the steps of payment to download PS 6.  I already have PS 5 and would rather transfer that from old computer, so this makes me more mad. I can't find anywhere to use the older version and use my Serial number to use PS5. I appreciate both of these being addressed.  thank you so much

    Hi KeriJo39,
    Please contact support sales team on 800-585-0774
    For further support : Contact Customer Care
    Thanks,
    Atul Saini

  • When I get to the login page on my macbook, I type in my password and it starts to load, but then the screen turns blue and it goes back to the login.

    When I get to the login page on my macbook, I type in my password and it starts to load, but then the screen turns blue and it goes back to the login.
    Iv tryed this numerious times still keeps going back to pasword. Can not get any further. Tried restart holding shift key.. still nothing. What do i do?

    Thank you for your help.
    I couldnt get to the hard drive/ desktop. Soft login not even working. So i could not do any of that.
    In the end i took it to Apple and its actually the hard drive on its way out. A common issue with that series of Mac. Funny seeing i dont use this mac much. However being 2.5 years old and out of warrently, Apple have recognise this issue with this series/ Model and installing a new hard drive at no cost.
    Very luck and greatful. And not feeling so dumb that it was something i did or could troubleshoot myself.
    Hope this helps others that it just might be your hard drive failing.

  • TS1702 In pages, when I get to the end of a line, the text refuses to start again in the left, it continues on the right and goes down the page, anyone know a solution?

    In pages, when I get to the end of a line, the text refuses to start again in the left, it continues on the right and goes down the page, anyone know a solution?

    Does this occur in all of your Pages documents? Are you certain that you haven't formatted the type to run flush right? (Align right I mean - sorry old typographer lingo). Look at the ruler at the top and check the Align setting.
    Have you tried quitting Pages completely and the restart the iPad?
    Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Restart the iPad.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

  • How do I get rid of the alert "(Java Scriprt Application)Type error: Text is undefined   I get it when I get a new Internet page using Firefow

    How do I get rid of the alert "(Java Scriprt Application)Type error: Text is undefined>  I get it when I get a new Internet page using Firefow

    I do not want to half to install things into my PC that i do not trust! I just want this gone and like i said Firefox should of given us the choice to add this and not forced us, because if there is no actual way to remove it then il be forced to remove Firefox till they either remove it or allow us to remove it!

  • When I get to the select disk page it says that the HD is uesd as time machine drive. How can I remove time machine backup from my Mac.

    I am tring to installe OS X Mavericks. When I get to the select disk page it says that the HD is uesd as time machine drive. How can I remove time machine backup from my Mac.

    Open up your Finder and click on Go on the top menu bar. Select Computer and then double click Macintosh HD. In here delete the backup folder. Might be called backups.backupdb.

  • I think my computer has a virus, when I get on the Internet, ads will pop up all the time, I think it is called adware?  Also pages will pop up saying something along the lines of my computer is at risk for some security issue. What should I do?

    I think my computer has a virus, when I get on the Internet, ads will pop up all the time, I think it is called adware?  Also pages will pop up saying something along the lines of my computer is at risk for some security issue. What should I do?

    Remove Browser Pop-up Problems
         AdwareMedic
         Adblock Plus 1.8.9
         remove adware that displays pop-up ads and graphics on your Mac
    Helpful Links Regarding Malware Problems
    If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and AdwareMedic. If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
    Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
    The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
    Fix Some Browser Pop-ups That Take Over Safari.
    Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
    Quit Safari
    Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
    Relaunch Safari
    If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
    This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.

  • Ipad will work when you hit home and then slide the unlock bar - then when you get to the homepage, nothing works - not the home button, it wont rotate, scroll, cant choose icons...nothing.  help!

    Ipad will come on when you hit home and then slide the unlock bar works fine - then when you get to the home page where the icons are, nothing works - not the home button, it wont rotate, scroll, cant choose icons...nothing.  help!

    The home button is the main button off the screen - where is the sleep button?  When I hit home I only see the lock slider (its black) and a button that has a flower on it that pulls up photos we took that are on the ipad.  Thanks for your help!

  • Why does my sound only come on sometimes when i get to the log in screen for World of Warcraft?

    Product: HP Pavilion dv9628nr
    Operating system: Vista
    Error Message: (i dont know if it is an error message) "No Audio Output Device Installed"
    All I did was play the latest content for World of Warcraft (Patch 4.3). I hit the mute button and it turned red. I hit "exit" and "exit now" after i was done playing and it took a long time to exit. After it was back to the very familiar screen with all the icons the sound was gone. The mute button was blue after a restart, then it started saying i didn't have a sound card when i tried looking for it. The next day i turn on my laptop and and the mute button is red when it's starting up. After it was done I unmute it and sound worked fine, but for a while. After that the sound only comes back on a few rare occasions when i get to the login screen of world of warcraft. Then after a while of walking around doing nothing, the sound is gone again, but the mixer is still there (the mixer disappears after i restart). It also doesn't let me successfully uninstall the sound driver. I restart and go to reinstall the driver on the website, but during the download it says that it's already installed and if i want to overwrite, when i hit "yes to all" the lap top beeps LOUDLY, and says the installation failed because it didn't find the device. What's going on?

    The boot ROM is static unless Apple issues a firmware update. I just checked and they never released any such updates for the eMac. Without a firmware update available, I know of no way to overwrite the current version.
    What did the serial number check show? Don;t post your serial number, just whether it fell within one of those ranges.
    The logic board issue was specifically bad capacitors. Look at some of the pic posted here:
    http://picasaweb.google.com/gdegagne/EMacCapacitorReplacement#
    Open your RAM door on the case bottom and look inside. The third picture in the web site is the view with that door open. You can see only two of several possible bad caps through the RAM door but, if those two are leaking brown goo like those in the image, I think you will have found your problem.
    I just realized you are in Tacoma. That makes the closing of the repair place I mentioned all the more sad, as your shipping costs to Eugene OR would be much less than for an eMac owner living several states away. Heck, you could have driven it to Eugene!
    Really, I'm not in the habit of preaching 'gloom and doom' but, in your case, we need to deal with the logic board issue first to be able to provide you with worthwhile help should your computer not have the "bad cap" problem. If bad caps are the problem, there is not much we can offer other than to refer you to Google to search for self-repair instructions, or to Apple Customer Relations (1-800-767-2775) to consult regarding a Repair Extension Program that was apparently shut off too early.

  • I'm trying to buy more storage on my iPad but when I get to the "buy" button, it has my old Apple ID and I can't go any farther. I've changed my Apple ID on all my devices, logged out, logged back in, rebooted, etc., but that one area still has old one.

    I'm trying to buy more storage on my iPad but when I get to the "buy" button, it has my old Apple ID and I can't go any farther. I've changed my Apple ID on all my devices, logged out, logged back in, rebooted, etc., but that one area still has old one.

    You can't buy more storage on an iPad. You are referring to space on iCloud and that probably won't accomplish what you are trying to do.

  • How do I import a jpeg image into my mail signature so that it wont separate when it gets to the receiving email

    How do I import a jpg image into my mail signature box so that it wont separate into an attachment when it gets to the receiving mail box.  We have a company logo and when I send it to someone it does not show up under our address but rather as an attachment.  How do I keep this from happening?

    Hello
    be sure to send your email into HTML format end be sure your corespondant read mail as HTML format
    as you can not be sure of your coresspondant email setting , you can not be sure as your mail is read
    Pierre

  • I create my apple id from my boyfriend macbook and its says that I have to review my itunes information , when I get to the credit card number info etc. Its keep asking me for that I dont have any credit card and I dont want to put any , what should I do?

    I create my apple id from my boyfriend macbook and its says that I have to review my itunes information , when I get to the credit card number info etc. Its keep asking me for that I dont have any credit card and I dont want to put any , what should I do?

    You cannot use that ID without a credit card. You did not create your account correctly. There is very specific way in which you must create your account if you do not want to use a credit card. If you don't have a credit card, you will have to start all over again.
    1. You will have to sign out of that ID before you can create a new one. Settings>iTunes & App Store>Apple ID>Sign out.
    2. You cannot use the email address that you used for the first ID that you created. You will need to use another email address now
    3. You have to download a free app in order to start the new Apple ID process.
    Read this before proceeding.
    http://support.apple.com/kb/HT2534

  • I recently Updated my phone and my front camera stopped working its pitch black but still shows the icons on the screen but when i get off the app and get back on and flip the camera to my face view it works fine

    I recently Updated my phone and my front camera stopped working its pitch black but still shows the icons on the screen but when i get off the app and get back on and flip the camera to my face view it works fine

    Hi there Fgonzalez2015,
    You may find the camera troubleshooting steps in the article below helpful.
    Get help with the camera on your iPhone, iPad, or iPod touch
    You see a closed lens or black screen
    If you see a closed lens or black screen when you open the Camera app, try these steps:
    Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
    Force the app to close, then open the Camera app again.
    Restart your device, then open the Camera app again.
    If your device has a front and rear camera, try both cameras by tapping the camera swap icon . If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
    -Griff W.  

  • TS1814 I am trying to update my Iphone 3 and when i get to the activation step after a few minutes it shows a message that says " Your iPhone could not be activated because the activation server is temporarily unavailable. Try conenecting your iPhone to i

    I am trying to update my Iphone 3 and when i get to the activation step after a few minutes it shows a message that says " Your iPhone could not be activated because the activation server is temporarily unavailable. Try conenecting your iPhone to iTunes to activate it, or try again in a couple of minutes.
    If the problem persist, contact apple support at apple.com/support
    I been trying for a few times now and I keep getting the same message. How can i fix it? now my phone doesnt work.

    These are the steps mentioned in the article iPhone: Troubleshooting activation issues
    Perform the following steps if you receive one of the messages above:
    Restart the iPhone.
    Try another means of reaching the activation server and attempt to activate.
    Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
    Try connecting to iTunes if you're unable to activate using Wi-Fi.
    Restore the iPhone.
    If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Apple for assistance.

  • Have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!

    have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!
    The configure bar gets about an 1/8 full and then just does nothing. I think its lists the update as combo update? cant remember with out checking.
    I have tried to do the disk verify and repair but this has made no difference.
    Please let me know what i need to do, I have reformatted the mac just to start over as was clogged with a lot of useless data, I had installed lion (10.7) from the app store previously and now cant seem to find a way to re install lion. I hope I dont need to pay for it again?

    If you erased your hard drive, you'll need to reinstll OS X 10.6 Snow Leopard to access the App store. You won't have to pay for OS X 10.7 Lion again. Did you try booting to the recovery partition by holding the command and r keys down? If that's still there, you can reinstall OS X 10.7 from there.
    If you're looking to install the current iTunes, you need OS X 10.6.8 at a minimum.
    If you're still trying to update OS X 10.5 Leopard, you can download the combo update from here.  Download, use Disk Utility to repair permissions, apply the update, then repair permissions again. That will take you to OS X 10.5.8.

Maybe you are looking for

  • Varinat configuration copy of batch characteristics from Sale order to production batch

    hi experts , below is the scenario : the characteristics and its value which are maintained in the sale order must be copied to batch produced during process order GR . it was not available in 4.7 but availbale in ECC 6.0 i guess by SAP. i have creat

  • Cancel Date in Void Checks for Payment

    Ver. 2005, PL11: The cancel date (and update date) is not being set when voiding a check for payment which is associated with an outgoing payment. Likewise, the cancel date (and update date) is not being set when a check for payment is voided when ca

  • Trouble installing itunes 11.1

    I have a iphone 5s and when i plug it into my imac to get music on my phone it tells me i need to update itunes to 11.1 version. Then when i got to download that or update it, then it tells i have to update my OS x from 10.5.8 to 10.6.8 or later but

  • Do anyone know of a sample EJB appl to download&deploy in OC4J 10.1.2

    Thanks in Advance

  • Access Memo Fields to Oracle 8.0

    I am converting an MS Access application to Oracle 8.0. The MS Access application has tables with multipe "Memo" fields some over 6000 characters long. Oracle will only allow one "Long" field per table. How can I get around this? what is the VARCHAR2