When i go to about this mac and look at my storage it says that i have 33GB of music. i recently deleted 2 user accounts but can't find any of these files. Where do i go to delete these files?
when i go to about this mac and look at my storage it says that i have 33GB of music. i recently deleted 2 user accounts but can't find any of these files. Where do i go to delete these files?
What are you asking? Where music is stored or where the user accounts were stored?
Music should be in the music folder - perhaps inside of an iTunes folder.
User accounts should be on the home directory.
Similar Messages
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When I click "about this mac" to check on my storage, I get a number of different sections music, movies, etc. but also I get a section called backups, where can I find the files in this section?
Welcome to Apple Support Communities
All the storage in "Backups" is taken up by local snapshots, which are made automatically in all MacBooks, MacBooks Pro and MacBooks Air with OS X Lion or newer and Time Machine turned on.
See > http://pondini.org/TM/30.html I recommend you to leave them there, because they will be removed automatically. However, if you want, you can disable or remove them manually if you want, even if there's no reason to do this. Have a look at the link above for more information -
When I go to About This Mac and click on Storage it shows 421.93GB as Other. This only leaves 46.85GB of 499.25GB free. How do I find out what this "Other" is so I can remove the stuff I don't need?
What kind of use do you make of your MBP? A lot of photo or video? If so, you may be storing a lot of large files. Look at Finder and see what the file system looks like. Do you have large libraries of data files associated with applications?
You may want to think about an external hard drive to use for backups and data storage, you can point applications to the external drive as the default storage location.
A good source of external drives at a reasonable price is the Mac specialist, OWC, http://www.macsales.com
I bought their Mercury Elite Pro 2 TB dirve last September and set it up to use part for Time Machine backup and part for other work space. Setup with Disk utility into two partitions is very quick and easy. Just remember to format as Extended Journaled with GUID partition table. Setting the partition sizes is by using a braphical image on screen in DU so it is like falling off a log, so easy. -
In "About This Mac, on OSX MAVERICKS, under "Storage" How do you find out what is in "other" ? how do you delete what is in "other" without loosing important files?
About "Other":
http://pondini.org/OSX/LionStorage.html
Hope this helps.
1. Start up in Safe Mode
http://support.apple.com/kb/PH11212
2. Empty Trash.
http://support.apple.com/kb/PH10677
3. Delete "Recovered Messages", if any.
Hold the option key down and click "Go" menu in the Finder menu bar.
Select "Library" from the dropdown.
Library > Mail > V2 > Mailboxes
Delete "Recovered Messages", if any.
Empty Trash. Restart.
4. Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836
5. Disk space / Time Machine ?/ Local Snapshots
http://support.apple.com/kb/ht4878
6. Re-index Macintosh HD
System Preferences > Spotlight > Privacy
http://support.apple.com/kb/ht2409 -
I am trying to connect to apple support and it keeps asking me to put in the SN of my MAC and when i do it says that the SN is invalid I am putting in the SN from about this mac and it is the same as the one on the bottom of the MAC any ideas ?
Did you purchase this product direct from Apple online, in an Apple Store, or through a third-party authorized reseller? Or did you buy it from an original owner whose Applecare plan was supposed to be transitioned to a new owner, by them?
Do you have an original shipping carton the unit arrived in?
If the product was a retail 'open carton' purchase and no
back-track is possible, contact the reseller.
And if the computer had seen a major service with logic
board replaced, etc, it may have other issues with serial
number vs one they may have assigned it. Usually a
new logic board may have the SN flashed or if a unit
was determined to be a reman, a new # assigned. But
that would appear in System Profiler, if officially reman.
If you registered a product anywhere with Apple, it would show on a web page along with its serial numbers, going back several years, at this page after you log in there.
https://getsupport.apple.com/GetproductgroupList.action
A blue text with triangle See all products and services opens an Apple ID
sign-in window, then the page changes to show your items & info about them.
If you run the serial number through online Lookup, what appears?
http://www.powerbookmedic.com/identify-mac-serial.php
Not sure if this helps, 'your product' should appear - if registered.
Good luck & happy computing! -
Using OS10.7, my hard disc is full. When I go to "About this Mac - Storage", it shows that it is entirely filled with "Other". Does anyone know what "Other" is so that I can delete some of it?
First, reboot. That will temporarily free up some space. According to Apple documentation, you need at least 9 GB free for normal operation. You also need enough space left over to allow for growth of your data.
Use a tool such as OmniDiskSweeper to explore your volume and find out what's taking up the space.
Proceed further only if the problem hasn't been solved.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To really see everything, you have to run it as root.
First, back up all data if you haven't already done so. No matter what happens, you should be able to restore your system to the state it was in at the time of that backup.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Terminal in the page that opens.
After installing ODS in the Applications folder, drag or copy — do not type — the following line into the Terminal window, then press return:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up.
I don't recommend that you make a habit of this. Don't delete anything while running ODS as root. When you're done with it, quit it and also quit Terminal. -
I have upgraded my MacBook Pro 15 late 2011 to 8Gb RAM, now when I go to about this mac in it more info it doesn't show AMD graphics card as it used to before, it just show Intel HD Graphics 3000 512 MB is that a problem that I need to worry about?
and in system report >> hardware >> Graphics/Display >> it shows both grafics card listed.Some Mac's when the RAM is increased the Intel HD 3000 integrated graphics will bump itself up to the higher video RAM it takes, this seems to be what occured.
It also means the dedicated graphics card will be used less, but only so slightly less.
You obviously still should have both, you can test this by turning off Graphics Switching in Energy Saver, that will use the decicated AMD card all the time.
You can also run Cinebench and compare the scores here
Mac video card performance -
Serial number? I have a MacBook Air (mid 2011). When I go into about this Mac or any of the other ways to look up the serial #,all it says for serial number is systemserial#. Is there a way to fix this?
About This Mac will show something like this:
Click on More Info... leads to some thing like this:
Serial Number is the second line from the bottom. -
Serial Number in About This Mac and System Profiler says "System Serial#"
I recently had my hard drive and motherboard replaced under warranty.
I wanted to check the expiration of my warranty so I could buy AppleCare before my year is up. I went first to About This Mac, and then to System Profiler - both of them say my Serial Number is "System Serial#" - any ideas on how to get my real serial number displayed?How strange! I'm not sure if this will show anything different, but you can also try to get the serial number via Terminal. Just open the Terminal application and copy in this command:
ioreg -l | grep IOPlatformSerialNumber -
After "Restoring iTunes Library backup" it wont link to the files in the iTunes folder. I've followed the procedure as described, and the iTunes folder is in the correct location. iTunes lists all my music correctly (albeit with no artwork), but can't locate any of the files.
I've been restoring my iTunes folder from a backup hard drive to a new computer on which I've downloaded the latest iTunes (10.7). If this is a newer version than the one I backed up with could this be the problem? (I had the latest (to my knowledge) iTunes when I backed up the folder about 3 weeks ago, was this version 10.7?)
Or is the version of iTunes (within recent updates) not an issue when restoring a library?
Using Windows 7.
Any help please?From the top of the page where the scripts live...
The general method of use is to download the script to a folder of your choice, e.g. your Desktop, Downloads folder or create a folder at ...\iTunes\Scripts. Select a playlist or highlight some tracks in iTunes and then double-click on the script to execute it. If no specific tracks are selected the script will try to work with all tracks in the current playlist. Some scripts offer a choice of track by track confirmation of changes or fully automatic processing of the selection. Many of the scripts can optionally display a progress bar while running.
You are strongly advised to backup your entire library, or at the very least the iTunes Library.itl file, before use. Test the behaviour of your chosen script on a small group of files first to make sure it does what you want before applying it to large numbers of files.
Most builds of Windows will execute *.vbs scripts when you double-click them. If that doesn't happen then you might need to visit the Add/Remove Programs or Programs & Features control panel to enable the Windows Scripting Host. I can track down details if you have issues.
Backing up and restoring data is an area that is often glossed over. Most people don't try to learn much about it until they've lost something important. (Me too )
If your iTunes library was in the usual layout then normally copying the whole iTunes folder from the User's Music folder in the old computer to the User's Music folder in the new one will usually work fine. Ideally this is done before iTunes is installed so that there is no empty library to replace, and all settings are picked up from the old library. This post contains more details.
tt2 -
I have an Intel Desktop iMac and I am upgrading from Tiger to Snow Leopard. I keep getting an error when it tries to load the Mac OS X update combined. It says that it was corrupted during download. Have try loading from Apple website Mac OS X V10.6.7 upgrade combined but it still won't do it? Any other suggestions. The printer is not working either - I am not sure if they are connected. Everything else is fine.
Please excuse, but I have to ask an obvious question: Did you already update using the Snow Leopard Retail install DVD? (You must do this first; 10.6.7 is just an update if you already have 10.6.) Are you, then, trying to update from whatever version was on the install DVD to 10.6.7?
Otherwise, I'd keep trying. The 10.6.7 Combo is a huge update. -
I deleted my keynote and downloaded it again but the installer says: You already have an eligible Keynote in the folder: /Applications/iwork 09, I didn't find any keynote. Please someone help me Im stuck in this mess.
SkyDaughter29 wrote:
My current situation: I have soooo many texts on my iphone and I haven't deleted many because I need the information contained in them for future reference and for legal purposes. I would really like to find a means and way to save them other than on the phone itself. I've done searches for various apps yet I'm not finding what I think I would need. It appears Apple does not sync the texts between the iphone and my MacBook Pro.
Try the computer apps PhoneView (Mac) or TouchCopy (Mac & PC):
http://www.ecamm.com/mac/phoneview/
http://www.wideanglesoftware.com/touchcopy/index.php
Best of luck. -
Having corrected my corrupt catalog (PSE 11) I now have thousands of duplicate images. Is there any way of of removing the extra copies? I've had suggestions that apply to Windows, and iPhoto but can't find any advice for Photoshop Elements on Mac Maverick
You used the data. Verizon can not see what it was sued for. However your phone can see whats apps used the data. go to settings-data usage- there will be a place that says data usage cycle. line the dates up with your cycle. then there will be a bar graph below that extend bother white bars one all the way to the left and one all the way to the right. after those are extended below that will be a list of apps, there should be one that used over 2 gb and that will show you what app used that data in her purse
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I recently purchsed Black Hawk Down but can not find it anywhere in my purchase history and have cant seem to find where i can download it again without being charged? Please Help!
Hi..
Check your debit or credit card account to see if the transaction went through, or if you purchased from the balance of a redeemed gift card, see if the amount of purchase was deducted.
Account Home - Apple Store (U.S.) -
HT4352 I can not find any settings for iTunes where are they?
I have set up home sharing on my Apple TV and now I am supposed to turn on home sharing on my ipad. There are no settings in iTunes on my ipad. I have spent hours looking for them, they donotexist. I have all sorts of options to look formusicandmovies and photos butthere is no"advanced" settings, and thereis no "file - settings - advanced". There is also no setting forhomesharing, no icons. I can not find any of these options the help files are talking about. Can some one please tell me how to find the settings in iTunes on my ipad.
now I am supposed to turn on home sharing on my ipad.
Where did you see this ?
But it is Settings > Music (or Videos) - Home Sharing.
Can some one please tell me how to find the settings in iTunes on my ipad
It is not in iTunes on your iPad.
I have all sorts of options to look formusicandmovies and photos butthere is no"advanced" settings, and thereis no "file - settings - advanced".
Because it is in iTunes on your computer because that is what AppleTV uses to play videos.
Notice the paragraph heading and paragraph 2
Setting up Home Sharing in iTunes on your computer
Make sure you're using the latest version of iTunes.
Mac: Choose iTunes > Check for Updates.Windows: Choose Help > Check for Updates.
Choose File > Home Sharing > Turn On Home Sharing.
Note: If you're using iTunes 10.7 or earlier, choose Advanced > Turn on Home Sharing.
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