When I go to apps I get download error. How do I fix it?

WIthout proper system info and other details like what exact error you actually get nobody can help you.
Mylenium

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When updating add-ons I frequently get Download error -228 for all updates. Trying again later, they all update successfully.

When Firefox starts up it checks for add-on updates. Frequently I get "Firefox could not install the file at http://releases.mozilla.org/pub/mozilla.org/addons/10868/forefox_sync-1.6.3-sm+fb+fx.xpi because Download error -228"
This one is for Firefox Sync; I get equivalent for any others for which updates were found.
I find all updates will apply, or none. It's never some do and some don't.

Thanks for the link. Unfortunately this doesn't help because without changing any setting the update will eventually install be it a day or three later.
If updates were disabled, then they would remain disabled and no updates would ever install (& I'd expect a more relevant worded message), which is not the case.
I would expect Firefox to find updates to extensions only if they were compatible, or again tell me "not compatible" rather than a nondescript "download error" message.
I have Firefox auto-updating so am on the latest release (not beta) most of the time .. until it tells me to download the latest.

Ive purchased installed and updated Photoshop CC, then when i went to install another app (Bridge) i got a download error. how do i fix this download error?

need help figuring this out.

Rkm54 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.

Using creative cloud, when I click on apps, I receive "download error" mesage?

I haven't had to happen before. Do I call customer service or is there another fix for this?

Hi jcsm,
Please refer to the thread below where this issue is resolved:
MAC: Creative Cloud - Download error - stubborn error
WIN: Follow the steps below:
1. Close Creative Cloud Application (up right corner, click on the cog menu and then "Quit Creative Cloud").
2. Please navigate to C:Program files(X86)/Common files/Adobe folder.
3. Rename the OOBE folder to OOBE.old
4. Rename AAMupdaterInventory to AAMupdaterInventory.old
5. Type appdata in the start menu search
- What I had to do was go to C: > "MyUserName" > Appdata > local > adobe
6. Rename the OOBE folder to OOBE.old
7. Rename AAMupdater to AAMupdater.old
8. Launch Creative Cloud Desktop
9. Introduce CC credentials
10. Select install/update applications
Regards,
Sheena

Am getting this error, how do I fix it?

I just got handed this java program and am having difficulty running. I have no idea of java and am thining this error could be something simple and members may be able to help me.
Error:
Exception in thread "main" java.lang.StringIndexOutOfBoundsException:String index out of range :6
at java.lang.String.substring (string.java:1441)
at edicleanargs.main(edicleanargs.java.54)
The Java code is:
import java.io.*;
import java.lang.String.*;
public class edicleanargs
public static void main(String args[]) throws IOException
BufferedReader fl= new BufferedReader(new InputStreamReader(System.in));
// System.out.print("\nEnter EDI File Name : ");
// s= fl.readLine();
// try {
BufferedReader br= new BufferedReader(new FileReader(args[0]));
// BufferedReader br= new BufferedReader(new FileReader(s));
// ** ** isacnt \\
String text="";
int i=0, xx, rno=0, llen, cnt=0;
while((text= br.readLine())!=null)
if(text.equals(""))
continue;
rno++;
llen= text.length();
i++;
xx=0;
if(text.length() >2)
if ((text.substring(xx, xx+3)).equals("ISA") && (text.substring(xx+4, xx+6).equals("00")))
cnt++;
System.out.println("\n Rows to be Processed: "+ rno+ " \n\nNo of Expected Records : "+ cnt );
// ** ** isacnt //
String waas="";
BufferedReader wa= new BufferedReader(new InputStreamReader(System.in));
System.out.print("\nHit ONLY ENTER key to Continue....");
waas= wa.readLine();
String fname = "";
// String text = new String();
String text2 = new String();
String sttr1="";
String sttr2="", sttr21="", sttr22="";
String stn= "";
String s="", smisc="-";
int flagst=0;
i=0;
int recordno=0;
llen=0;
int n210=0, n212=0, n214=0, n223=0, n810=0, n856=0, n997=0, nmisc=0;
xx=0;
br= new BufferedReader(new FileReader(args[0]));
while((text= br.readLine())!=null)
if(text.equals(""))
continue;
System.out.println(++recordno);
if(text.equals("THEND"))
break;
llen= text.length();
if(llen < 16)
FileWriter outfile = new FileWriter("WkFile_"+ args[1]+ ".edi", true);
outfile.write(text);
outfile.close();
else
sttr21="";
sttr22="";
for(int si=0; si<= llen-6; si++)
     sttr2=text.substring(si, si+3);
          if(sttr2.equals("ISA") && (text.substring(si+4, si+6)).equals("00"))
          sttr21= text.substring(0, si);
          sttr22= text.substring(si, llen);
          text= sttr21;
          break;
} // for
FileWriter outfile = new FileWriter("WkFile_"+ args[1]+ ".edi", true);
outfile.write("\n"+text);
if(!sttr22.equals(""))
outfile.write("\n"+sttr22);
outfile.close();
} // else
} // while not next.record=null
System.out.println("\n--------------------------- Done --------------------------------");
br.close();
// }catch (FileNotFoundException fnf)
// { System.out.println("\n\nError in FileName Encountered.\nIf FileName entered then File Not Found OR \nNot able to create //file //with above FileNmme. Exiting Program...\n");}
} // public s v main
} // public class
Your kind help would be very much appreciated. Please guide me so that I can fix the program and execute this program.

Thank you nerak99. I figured based on the executable batch file that it takes two inputs and I know what to provide. The first input is the file name and second input is the week number(like 10,11,12 etc)
I was told that this java program takes an edi file and cleans it up and generates an output file thats clean. Hope that helps. But could you point to what may be the problem with the code and how I can fix that. It appears that some variable needs to defined differently and as such am getting the out of bound exception. Can you please help me?

HT5622 I downloaded two apps on the App Store and it won't ask my for my Apple ID, so my apps won't download. How do I fix this?

I download two apps on the apps store. And they won't download because my phone won't ask me my Apple ID. Why do I do?

Is this a new Apple iD? If it is, and you have already set it up, then you have two options:
1. Temporarily put a Credit Card or Gift Card on the account to download the free app. If you put a credit card, then once you have downloaded the app, you should be able to go into your Account preferences and change the payment option to = None.
2. You can download the fee App, and then set up a new Apple ID.
Cheers,
GB

Google wont auto fill and when I click on wedsites I get bogus sites. how do I fix

when doing a google search it doesn't start searching as I type and when I do a search I sometimes get bogus sites when clicking on good links. I did a search for air tran airlinea and when I clicked on their home page I got a site called travel buddy. then the next try I got deal buddy. what may be the problem. I am running NOD32 for antivirus and iObit once a week to double check for malware.

Do a malware check with some malware scanning programs.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br />
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
* "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
* [[Searches are redirected to another site]]

I just installed Readdledocs on my ipod, and now when I launch the app, I get a screen which says "downloading message" and the app freezes and won't do anything else. How can I get the app to function again?

I just installed Readdledocs on my ipod, and now when I launch the app, I get a screen which says "downloading message" and the app freezes and won't do anything else. How can I get the app to function again?
This happened after I tried to get Readdledocs to open an epub file which I created in Calibre.

This is a followup to my own posting above.
Thanks to Dave Sawyer for posting information about re-downloading an app which has been deleted. I deleted the app from iTunes. Then, when I synched, iTunes asked me if I wanted the items on my ipod touch copied back into iTunes. I said yes and then synched.
Readdledocs is now working again. It is no longer frozen. However, I have learned my lesson. I will download only pdf's from now on. I don't think it works so well with epub files. The text reflow feature of Readdledocs is exactly what I need to use for my work documents on my ipod touch.

When i try and download an app i get an error message saying 'error 1004 please try again later' what is this, and what shall i do?

When i try and download an app i get an error message saying 'error 1004 please try again later' what is this, and what shall i do?

That's what I found about error 1004 in this article: http://support.apple.com/kb/TS1275
Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

When trying to launch ITunes I get an error message saying that application fail to start because MSVCR80.dll file not found. Reinstalling app may fix problem.

When trying to launch ITunes I get an error message saying that application fail to start because MSVCR80.dll file not found. Reinstalling app may fix problem.

I've just (finally) managed to fix this problem today. I checked the Apple Support forums, and it seems a lot of people are having the same problem.
I rang the Apple Support line, and the very helpful man (thanks Alan!) talked me through it stage by stage. If you go to the following page on the internet: http://support.apple.com/kb/TS5376 it takes you through the process. WARNING - it takes a little time!
Basically, the first thing you have to do is go to your Program Files and double click on your iTunes folder. There'll be a number of files with the suffix .dll - you need to move all the .dll files from that folder to your desktop - you can simply click and drag them on the desktop..
Next, uninstall iTunes - go to Control Panel / Add/Rempve Programs and when the list comes up remove iTunes. This will take a few minutes... Then reboot your computer.
Next, go back to Control Panel / Add Remove and Remove - IN THIS ORDER -
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot again!
Next, check in your Program Files that the iTunes folder is completely gone - if it has, great: if it hasn't, right-click on the folder and press Shift and Delete - it will say "Are you sure you want to completely remove the folder "iTunes"? Click on "Yes".
Reboot!
Then go to the iTunes download page and voila! It should download iTunes without any problems... well it did for me.... Good luck!

Every time I try to download an app, i get an error message

So basically, everytime i try to download an app, i get an error message.
After that, i also get a message saying to contact the apple support crew.
I cannot download any apps and this has been going on for a while...
Please help me!

You are not communicating directly with Apple here. This is a user to user forum.
If the message is instructing you to contact Apple, then that is what you need to do > Mac App Store - Contact Support - Apple Support

I have iTunes open in Windows XP and get an error 45048 message when I try to update apps thru the store. How can I fix this? I have reinstalled iTunes twice.

I have iTunes, latest version, open in Windows XP and get an error 45048 message when I try to update apps thru the store. How can I fix this? I have reinstalled iTunes twice but problem continues.

Try contacting iTunes via email to check if there is an issue with the account. go to apple.com/support/itunes
Click on iTunes Store account and billing and select inquiries. On the right side click on "email us".
Before doing that trying viewing your account information first. Open the iTunes on you mac, look at the menu and select store and select view my account. Try removing the card (this is only applicable if you don't have a pending charges with iTunes) and hit done. Sign out, quit iTunes and sign back in and try updating the apps again.

I have downloaded Adobe Photoshop digitally but when i activated adobe I keep getting this error message Adobe Premiere Elements.exe - NO DISK. There is no disk in the drive. Please insert a disk into drive/device/harddisk/dr1

I have downloaded Adobe Photoshop digitally but when I activated adobe I keep getting this error message Adobe Premiere.exe - NO DISK - There is no disk in the drive. Please insert a disk into drive/device/harddisk/DR1

It sounds like you downloaded the wrong application, namely Adobe Premiere Elements.
If you meant Adobe Photoshop Elements, you're in the wrong forum. This is not the Elements forum.
Here's the link to the forum you want:
https://forums.adobe.com/community/photoshop_elements/content
If you mean Photoshop proper, since you are posting in the Photoshop forum, give version details and your system specs.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

In "purchases" while in my App Store, Mountain Lion says, "an error has occurred" and the green 'download' button is grey and I cannot re-start the download. I was abroad when I purchased this app and during download, my internet connection was lost.

In "purchases" while in my App Store, Mountain Lion says, "an error has occurred" and the green 'download' button is grey and I cannot re-start the download. I was abroad when I purchased this app and during download, my internet connection was lost. At the time, Apple was still offering the e-chat, so I did that and the man was very helpful and it was a quick fix, so my download button turned green again, and I was able to begin the download. BUT during the download, I was kicked offline once again, and I decided to wait until I was back in the USA. I will go in to an Apple store and ask assistance, but if there is something I am missing, I'd like to try that first. Thanks in advance for any advice.

Welcome to the support forums.
Please ask this question in the Mac App Store forum where they can better assist you.

I have an issue installing photoshop CC trial, I currently have elements and wanted to see the differences before buying, when installing through the creative cloud app I get the error message Exit Code: 7 Please see specific errors below for troubleshoo

I have an issue installing photoshop CC trial, I currently have elements and wanted to see the differences before buying, when installing through the creative cloud app I get the error message Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: DW041 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 1 error(s)
ERROR: DW041: INSTALLDIR Volume D:\ doesn't exist. ------------------------------------------------------------------------------------- System Requirements and it will not install, It says cant find the path D: im not sure why because as far as I can see its set to install on drive C: which is where I want it!

Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

When I go to apps I get download error. How do I fix it?

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