When I go to crop a photo, the entire iPod shuts down. What's the problem?
When I take a screenshot of something, then go to my photos to crop it, the entire iPod shuts down. Does anyone know what's going on?
Sure:
Apple - iPod touch – Feedback
Similar Messages
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When the system goes into sleep mode it keeps making a beeping noise. The system is shut down by holding the button in
and will then boot up again without any errors.
I Have replace RAMS, Motherboard and Power Supply. I have check the Bio's and Power setting on the unit. there is no place to cause this issue.
Please help
PC Power TechSyamak,
You didn’t specify where the beeping noise is coming from.
If it’s coming through your speakers, you could try to update your audio drivers since it’s possible they’re incorrectly sending a signal to the speakers as the audio chipset enters standby.
If the noise is coming from the motherboard, you’ll need to take a closer look at your system’s configuration or contact the manufacturer.
I hope this helps.
Mike
Windows Outreach Team – IT Pro -
Since upgrading to Yosemite my computer (iMac late 2012 model) closes down instead of going to sleep. When I restart I get a message saying "your computer shut down because of a problem". Does anyone have similar problem? What is the solution?
Sorry, I was acting like it was an email. See below:
Sat Nov 8 14:00:39 2014
Panic Report ***
panic(cpu 0 caller 0xffffff802a21e80a): Kernel trap at 0xffffff7fabaa5e28, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000002d4e8000, CR4: 0x00000000001626e0
RAX: 0x0000000000000000, RBX: 0xffffff803cbbf000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff81352f3b50, RBP: 0xffffff81352f3bf0, RSI: 0x0000000000000240, RDI: 0xffffff803cbbf000
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x000000e492137674, R11: 0x000000e4917aebcc
R12: 0x0000000000000000, R13: 0x000000000000023e, R14: 0xffffff803cc90000, R15: 0x0000000000000000
RFL: 0x0000000000010293, RIP: 0xffffff7fabaa5e28, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81352f3800 : 0xffffff802a13a811
0xffffff81352f3880 : 0xffffff802a21e80a
0xffffff81352f3a40 : 0xffffff802a23a443
0xffffff81352f3a60 : 0xffffff7fabaa5e28
0xffffff81352f3bf0 : 0xffffff7fabbbd0a2
0xffffff81352f3cb0 : 0xffffff7fab9a64a3
0xffffff81352f3d00 : 0xffffff7fab9a91be
0xffffff81352f3db0 : 0xffffff7fab9a80f2
0xffffff81352f3dc0 : 0xffffff802a6d8008
0xffffff81352f3e20 : 0xffffff7fab9a8d0b
0xffffff81352f3e50 : 0xffffff802a6c5a03
0xffffff81352f3ee0 : 0xffffff802a6be797
0xffffff81352f3f00 : 0xffffff802a16be13
0xffffff81352f3fb0 : 0xffffff802a2192c7
Kernel Extensions in backtrace:
com.apple.driver.AirPort.Brcm4360(900.19.8)[E6DF5F6D-3476-3BA6-B49B-BAADEC7DF58 0]@0xffffff7fab994000->0xffffff7fabf6afff
dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b8)[25CEDABE-0952-309D-AC20-A39DF84 9DFB7]@0xffffff7fab679000
dependency: com.apple.iokit.IO80211Family(700.52)[13EA5B53-E76C-3F27-A9CA-6D3B59AE6F44]@0xf fffff7fab8e1000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7faa924000
dependency: com.apple.iokit.IONetworkingFamily(3.2)[247581D8-DFC5-3AAE-B079-3D13F5514C2B]@0 xffffff7fab235000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000029e00000
Kernel text base: 0xffffff802a000000
__HIB text base: 0xffffff8029f00000
System model name: iMac13,1 (Mac-00BE6ED71E35EB86)
System uptime in nanoseconds: 981693498948
last loaded kext at 264463654768: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7facd6e000, size 69632)
last unloaded kext at 325959214682: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7facd6e000, size 61440)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AGPM 100.14.37
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.GeForce 10.0.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleIntelHD4000Graphics 10.0.0
com.apple.driver.AppleIntelFramebufferCapri 10.0.0
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.AppleUSBODD 3.5.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 900.19.8
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.kext.triggers 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 175.5
com.apple.driver.AppleHIDKeyboard 175.5
com.apple.driver.IOBluetoothHIDDriver 4.3.0f10
com.apple.driver.AppleMultitouchDriver 260.30
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.nvidia.driver.NVDAGK100Hal 10.0.0
com.apple.nvidia.driver.NVDAResman 10.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.iokit.IOSurface 97
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.9f5
Graphics: NVIDIA GeForce GT 640M, NVIDIA GeForce GT 640M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (7.15.124.12.8)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD ST1000LM024, 1 TB
USB Device: HD-LBU3
USB Device: Hub
USB Device: Apple USB SuperDrive
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.4 -
Everytime I crop a photo in Aperture it shuts down, then restarts
When I crop a photo in Aperture, as soon as I finish with the Crop..and hit Apply I get a Warning Pop Up:
Aperture quit unexpectedly.
Click reopen to open the application again. Click report to see more detailed information and send a report to Apple.
When I do reopen the Crop was effective just the way I had cropped the photo and all is fine until I crop again...
Best Regards,
ColeRepaired database and all is well now...
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We have two iPhone 5s. On both when trying to put in the location in maps, the app shuts down. If I reinstall the software, Maps are working, but when I restore my iPhone Maps aren't working again. This is happening on both iPhones. Any idea what I could do?
While we all have MacBooks in this forum not all of us use iMovie. There's a iMovie Support Community where everybody uses iMovie. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/ilife/imovie
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HELP, new ipod shuts down computer in the middle of updating.........
We have a new ipod, that when I connect to our computer, begins the downloading process but shuts down our whole system half way through. Anybody know what is happening. I have tried everything I know how to do, but this only happens when I connect the new ipod. I've even exchanged the ipod, but the same result. I've tried to reinstall the software, but I think I've got a mess now. Any ideas?
First do some scanning. Scan the system with your antivirus program. Scan the system with a malware program like ewido http://www.ewido.com. Use windows chkdsk to scan the system and the registry (if you need help with this just say so)
Goto the PC makers site and install all the updates for your system, especailly BIOs Chipset IDE controller and USB updates. -
Pre-order the new iPod Touch. What is the benefit?
Hello to all. I was wondering if anyone has pre-ordered an Apple item (iPod touch, iPhone 5, etc.)? What is the benefit in doing this? Do you get it sooner than the retail stores? Thanks for reading!
There is no benefit other than the you might receive one before the retail stores put them out for sale, but the likelihood of that is very small.
B-rock -
IPod shuts down due to "low battery" even when fully recharged
OK..
I got big problems with my iPod battery.
I've already sent my iPod to Apple once, but they returned it saying nothing is wrong and giving "helpful" tips about turning the backlight off in order to make the battery last longer..
Well, I sorta disagree about there not being any problem. And I did feel a bit insulted about the claim that my iPod is not malfunctioning as well as the hints about me being a retard who needs to be told that using the backlight continuously might have an affect on battery life.
(but in case my retardedness is to blame for all my problems with my iPod, please let me know. )
During he last 2 months or so, the iPod keeps shutting down due to "low battery" even though it's been connected to the USB port for, like, 20 hours straight.
Tried different ports and computers without any luck.
The recharging-icon is usually moving while connected to the computer, but I don't get the "battery is fully loaded" message (or icon?) anymore.
Sometimes when the iPod has shut itself down due to low battery, it can still be used for ~10 hours by turning it on/resetting multiple times. When that happens, the battery icon is at first "empty", but then bar suddenly goes to half full.
I also suspect that resetting it 7 times before plugging it into a USB-port helps. Occasionally.
No way to tell if there's 15 hours or 15 seconds life left in he battery. I just got got home from a 2 x 8,5 hour flight and the iPod shut down right after the first take-off So.. yeah.. I'm ****** off atm.:/
I've tried all the tricks I've found on the net (resetting, software updates etc.) but nothing helps.
Don't know if it could have any relevance, but it seems like the problem appears more often when playing audio books - long mp3 files, that is...
Help, anyone? Pretty please?
PC Windows XPI have the exact same problem. About 2 weeks before the end of my 1-year warranty, I contacted Apple about the problem. They sent a box with prepaid shipping (I paid for it) and I sent the iPOD back to Apple. Today, I checked the status of my repair and the screen reads:
Step 1 - Request
Product received (05-Apr-2006)
Step 2 - Service
No trouble found (11-Apr-2006)
Step 3 - Return
Original product shipped (11-Apr-2006)
I contacted Apple Customer Service and was told that they ran diagnostics and nothing was wrong with the unit. I asked them if it mattered that I noticed problems with the iPOD that they don't seem to see and they said no. They said the problem could be with my charger, but I told them that I recently lost my charger and had used several different chargers that work with other peoples iPODs just fine. I even left it to charge overnight and the next day I could barely play one song. The woman I spoke with told me that if I had any problems with the iPOD after it was returned to me, I would have to send it back (they would not provide the box) and pay $225 since it is no longer in warranty .
My problem is that the unit was in warranty when I sent it, they didn't fix it (they couldn't find this very obvious problem), and now it isn't in warranty. The only way I can listen to music is to plug it into an A/C outlet while it is playing. My other option is to buy another mp3 player.
Has anyone else had this problem? Have you found a solution? Thanks! -
MAC warning : "The [AIRapplicationname] canceled shut down"
"The [AIRapplicationname] canceled shut down", this is the
message I get when I try to shutdown/restart a Mac (OS X 10.4.11)
while my AIRapp is still running, which is kinda annoying...
Does anyone know what causes this message to popup and how to
solve it?
thanks! / katsuChoose Force Quit from the Apple menu, select that application, and press the Force Quit button. If that doesn't work, save and close everything you can and use the Activity Monitor in the /Applications/Utilities/ folder to force quit the loginwindow process.
(112687) -
Photo Elements 12 editor shuts down when I select enhance>Photomerge>Panorama. I am using Mac Book Pro with Yosemite operating system. Otherwise, the program preforms properly. Any suggestions?
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Bug Report iOS 7 iTunes. Since it is repeatable on 3 iPhones and 4 iPads here, I'm sure others are experiencing the same thing. Apple, might want to take a peek at this. When a tv show or movie is deleted from Videos, the Videos app shuts down instead of returning to video playlist.
Restarting videos works and looks like video is getting deleted.
Just a bug reportYou might want to report that to Apple instead of to the other users in this forum.
http://www.apple.com/feedback/iphone.html -
i've been forced by my comp to shut down several times by holding the power button because of the inability to select the apple and shut down correctly..idk if i got a rare mac virus or bug.. and some programs simply won't open when clicked on.. i don't know how this is possible after years of great performance..
Where did you get this "dmg file"? To install the newest version of any Apple software, including iTunes, all you have to do is use Software Update from the Apple menu. This doesn't download any dmg, it automatically installs the software for you.
Maybe try repairing your permissions from Disk Utility (in your Utilities folder).
Also - What version of OS X do you have? Please update your forum profile so we can help you better.
Matt -
My MacBook Pro 13" won't turn on 90% of the time I try to get it running, and when it does turn on, even on a charger, it shuts down if I stop using it for 2+ seconds and it won't turn back on. Should I replace the battery? It doesn't hold a charge either...
EmadJamal,
the battery won’t melt because of long connection to the AC charger, although that has the potential of reducing the battery’s life.
Do you have access to a second 60 W AC charger to test with your MacBook Pro, or access to a second 13-inch MacBook Pro against which your AC charger could be tested? -
I plugged my iphone in to my laptop to update it and the computer shut down right at the end. My phone now has the itunes symbol and an arrow asking me to plug my phone into itunes (I assume the laptop). It's frozen like that even when switched off. If I plug the connection into the laptop it's not recognising it now. HELP!
Hello there, xkatiex255.
The following Knowledge Base article should provide the steps for you to resolve your issue:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I've never dropped my phone for the 7 months that I've had it but last night I was at a park and when I sat down at a table, my phone as in my pocket and I heard a pop. I took my phone out and the entire screen was cracked. what should I do?
Probably not, since user-caused damage isn't covered by the warranty. But you can take the iPhone to an Apple Store and see if there's anything they can do for you. A phone company store will not service your iPhone at all, to the best of my knowledge.
Regards.
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